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2 Star Hotel
Location
The staff was kind and personable.
Friendly staff, made sure had everything to be comfortable
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2 Star Hotel
It was conveniently located near shopping centers
The staff
Nothing much
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2+ Star Hotel
The location
It was in a quiet location, being in the city. The manager was happy to help with Amy accommodations. My room was exactly as described. I see a lot of negative reviews and smell of smoke. But they take smoking in the rooms very seriously. Comfortable
When I initially check the room it was fine upon returning from my trip I noticed that the room didn't have a trash can the microwave/stove was rusted the floors were dirty like it hadn't been mopped and the remote was broken.
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2+ Star Hotel
Location
The front desk lady was so nice and helpful
Water was off for 2 days and the manager did nothing to assist with the inconvenience. I had to be to work by 8am
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2 Star Hotel
The thing I liked best was the customer service. All of the front desk personnel were amazing. The location was extremely convenient. Walkable to everything.
The location was ideal for me.
Very clean rooms
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2+ Star Hotel
The location
The awesome staff and the cleanliness of the room and property
The company doesn?t allow emotional dogs
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2+ Star Hotel
The hotel was immaculate and the staff are very friendly and polite
Cleanliness
Location - was centrally located to the areas of Raleigh I wanted to visit
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2+ Star Hotel
Close to destination
The rooms smelled bad; I had to change three times. A back door meant to stay closed was always open. The elevator didn?t work on my last day. The facilities were dirty and smelled bad. The front desk staff ignored greetings and avoided eye contact.
Room clean, bed comfortable, door key worked first time, ac/heat worked well and was quiet
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2 Star Hotel
The people were kind. Water pressure great.
location
Everything from check-in to checkout was an exemplary experience in hospitality. Keep up the good work.
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2 Star Hotel
clean. convenient. did not jack up thursday night price ridiculously because there was an event coming into town.
convenient and consistently clean
clean. nothing to complain about. good breakfast.
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2 Star Hotel
Absolutely nothing they are evil perverts
everything was cool until monday
In spite the busy highway and the noise from the security system at the convenience store across the street, I had a very peaceful undisturbed stay.
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2 Star Hotel
I got some rest in a bed another than sleeping in my truck at the truck stop
Nothing
The outside of the hotel was okay by appearance but once you got inside it was absolutely disgusting, filthy dirty, burn marks on the furniture from drug use including the top of the toilet seat and run down.
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2+ Star Hotel
Location
The price was good.
Very Dirty, non smoking room smelt like it was a smoking room.
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2+ Star Hotel
Hotel employee were both consistent in their approach to customer service. Hotel employee went above and beyond with ensuring my room was serviced and even located my phone which was mistakenly taken with the bedding. Hotel employee provided a courtesy which was app
I asked the front desk personnel why the elevator wasn?t working. She arrogantly said they were broken and I can get on then and get stuck if I want to. Responded by telling her I will report her to her manager and she said her manager doesn?t care
The hotel was nice. We only had one safety issue: a leak under the sink. I noticed it during the night. I thought it was minor, but by morning, we had a pool on the floor!
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2+ Star Hotel
Convenient location
Very clean
Best breakfast!
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2+ Star Hotel
The layout
Front desk personal are great. The AC was not working. Maintenance was very helpful and brought in a new AC for our stay.
Nothing
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2+ Star Hotel
It is under renovation.
The hotel was under construction
The front desk staff is very helpful and accommodating when weird things pop up - like a fire alarm or no heat in a room. The hotel is under refurbishment so they're dealing with nonstop challenges.
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2 Star Hotel
Location
Nothing
Everything
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2 Star Hotel
Everything everywhere was clean break fast was good definitely will stay again
Bus stop in front of hotel to & from airport.
Great customer service
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2 Star Hotel
Nothing
Room had exactly as advertised
The location, and the comfortness of the room
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2+ Star Hotel
I'm pleased over all.
Location
the staff was kind and answered our questions adequately. the room was spacious and offered various amenities.
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2 Star Hotel
Tv
It comfortable ! I would recommend it to out state traveling family
The front desk peopledont have good customer service sometimes
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2+ Star Hotel
All
Location, Location, Location
Nice eoom
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2 Star Hotel
Nothing
All
Absolutely nothing
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2+ Star Hotel
Hotel staff were very polite .
The front desk staff
Staff was great
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2+ Star Hotel
The lady at the front desk was very nice and had a great attitude. As was the other staff. Our room was very clean and the breakfast was great. I have always had good results with Best Western.
Was less than I expected.
Proximity to where we needed to be, friendly staff, breakfast
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2+ Star Hotel
I didn?t like anything I was so disappointed In everything. I will never stay at another extended stay it was the worse experience in my life it was my first and last time staying at an extended stay. They need to shut that location down asap.
I could park under a light
Nothing! We didn?t stay
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2 Star Hotel
Sheets were soiled. Got off work exhausted only to see stains on sheets. Called the front desk and they would not bring sheets to my room. I had to go downstairs to get clean sheets.
The lady atb the from desk was kind and friendly.
Nothibg
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2+ Star Hotel
The staff. Thank you for making our stay pleasant.
They have a friendly concierge. there front desk is spectacular in the mornings. Great for translations in the middle of a life crisis.
I liked the location and the security I felt staying there.
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3 Star Hotel
THE STAFF ARE ALL GREAT! ROOM WAS VERY CLEAN! PERFECT LOCATION !
The hotel was very clean the staff was helpful
location close to our planned activities, overall staff were friendly though not always accessible, other guests were friendly, and the hotel was quiet
price per night
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