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4 Star Hotel
this was an exceptional site. Location, comfortable room and the Tick Tock diner was a huge plus.
The location was perfect.
It was a nice place to stay. The rooms were small, but it's NYC.
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4+ Star Hotel
This hotel is immaculate. Staff was superb. Amenities are top notch. Biggest room I've ever stayed in in NYC. It was very quiet in that part of the city.
Most of the staffs are nice, but one lady is not nice. First night, we inquired about the hot water issue, but it was not properly addressed, and the response was unprofessional. Additionally, inconvenienced by a continuous beeping sound in the room.
The room was large, and comfortable.
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2+ Star Hotel
Location!
convenient to the Javit's center
Everything
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3 Star Hotel
Location
The location and staff were wonderful!
Economy of my room size without any lack of quality right in midtown
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3 Star Hotel
Hospitable staff, friendly, accomdating
Friendly people
It was quiet and clean, couldn't have been a better stay.
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4+ Star Hotel
Lovely staff, great location, nice bar newly reopened, and good sized rooms for this price range in Manhattan.
The staff such as the front desk , greeter, the person who took the luggage and housekeeper that I interacted with were welcoming .
Everything is well maintained. The elevators are reliable. The fitness center has everything I need and wasn't crowded.
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2+ Star Hotel
Location, breakfast, staff.
Location
great breakfast. helpful staff
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4 Star Hotel
Hotel did not exist
The hotel needs a lot of sprucing up.
The location was great.
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3 Star Hotel
The breakfast
Hotel staff went above and beyind and breakfast staff was lovely .
It was really very close to where all the action of times square, but surprisingly very quiet. Staff at front desk had outstanding customer service. ? would definitely go there again!
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4 Star Hotel
Clean, convenient, comfortable, rooms decent size for NY
Very clean, comfortable mattress and bedding, very quiet, great location
The lobby
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3+ Star Hotel
Hotel is conveniently located by Madison Square Garden. My room was a decent size for a Manhattan hotel room. The hotel was clean. All staff were friendly, professional and very courteous.
This hotel was very clean, recently renovated and close to the train station and Times Square. We had a nice view. Staff were extremely helpful and friendly. The Bistro on site was convenient. Would stay here again and highly recommend!
Great Location! Easy walking distance to MSG, Time Square etc ....appreciated the security as well. They made sure all guest entering were staying at hotel
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4+ Star Hotel
Location, solid breakfast for $20.
NO AC
Staff was friendly and good location
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4+ Star Hotel
The location was fantastic, and the staff was amazing and always helpful. The parking discount across the street made it super convenient. The guest pass for the nearby gym was a great benefit. Getting free bottled water at request was great.
Pleasant staff and professional service.
The location
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3 Star Hotel
Very clean. Good breakfast
Very central location - easy walking distance to Times Square, Hells Kitchen and theater district.
Staff were pleasant. They let us store bags there until we picked up.
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2+ Star Hotel
Location
The location was perfect, very centrally located (times square, theatre district, subways, etc) and yet was still so quiet. The staff was friendly and great, Staff went above and beyond to help us make the most out of our trip.
breakfast
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3 Star Hotel
Location
Free breakfast, great location
Location
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2+ Star Hotel
Right location, friendly and hospitable staff
great hotel
Location was great for price-point. Had a kitchenette which was super nice. Had hot coffee and, such available all the time Staff was super helpful and nice. Close to all public transit to save money on airport travel compared to other ride options.
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4 Star Hotel
Was missing hair dryer
The room was very small, outdated and smelled weird.
Beds were comfy.
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4 Star Hotel
the front desk staff were so amazing...they were fun, gave great information on where to eat and go, and made each morning a great day to start off with. Ten stars to your front desk staff!!!!!!
Lication
Location was good
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3+ Star Hotel
Most beautiful view!
Front Desk Staff only very nice only
Great location, easy parking, and restaurant.
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3+ Star Hotel
The location is fantastic. On-site bar/restaurant was nice and convenient. It's quite nice, if you just need a convenient, clean base in NYC.
No breakfast, no parking
The people that work at this Hotel made me feel like royalty , complete first class staff , excellent knowledge of the surroundings area ,I like that !
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2+ Star Hotel
The staff made the stay very comfortable, friendly people.
Nice clean sheets, Pillows and Staff listens, and helps immediately.
Hotel was very clean, and staff exceptional.
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3 Star Hotel
The room was small, but well laid out. It did the job of housing me. Clean towels and my bed was made up. Heat was good.
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4 Star Hotel
wellness work out station within hotel room
location
The front desk staff was awesome. We were late for a reservation and she was able to call the restaurant to advise them of our delayed arrival so we could keep our reservation.
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3+ Star Hotel
Nothing
It was clean and felt safe. Staff were nice.
Clean and easy to get to.
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4 Star Hotel
Some room conveniences were removed(from prior stays)
Location and how clean the hotel was
We loved everything!
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4 Star Hotel
Very convenient to Broadway
There are not enough elevators and the rooms are very small.
Clean place to sleep Quite
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2+ Star Hotel
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3 Star Hotel
Bed was comdortable
The room was too small no soace to move around
The hotel?s location, right in the heart of Times Square in NYC, made it easily accessible and convenient for getting around.
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3 Star Hotel
The location was excellent! Staff extremely helpful and the room sparkling clean!
The hospitality at front desk and restaurant. Convenience to Time Square.
Location
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