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3 Star Hotel
The description does not match there room
nothing! I was afraid to us the bathroom or shower. this was a boarding house with a community bathroom and the shower was next door to the bathroom. the towel in the room seems to have blood drops on, and no washcloths thank God I carry my own.
The check-in procedure was cumbersome, I had to call a number then fill out an online form. While the rooms and bathrooms were clean, the doors to the halls were dirty. The fire detector was missing from the room.
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2 Star Hotel
Price; new hotel
The hotel was conveniently located to all venues in the Bronx area. The staff was friendly and helpful with all questions.
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2+ Star Hotel
Breakfast was awful! Cold eggs and sausage both days. Stale danish. Terrible coffee. No caring or pride in the breakfast that they serve their guests.
???
Breakfast
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2+ Star Hotel
It was located right next to the subway for easy access
The location is great as it?s right on the subway line and it?s cheaper than if staying in midtown
Location and clean!!
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3+ Star Hotel
Convenient and affordable.
Nothing. Only the staff was nice
The room condition was awful. It smelled like urine on the floor and the pillow. I had to cover the entire carpet around the bed with towel because of awful urine smell of carpet. It was so unclean and I had hard time sleeping.
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3 Star Hotel
The shower!
Horrible service! I feel robbed considering how much i paid for the hotel!
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2+ Star Hotel
The proximity to where I needed to go!
Clean
That I had a place to sleep for a night.
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2 Star Hotel
The staff is far superior to any hotel in the area.
Location because it was close to Walmart
Location
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3 Star Hotel
The opulence of the hotel and the staff were very kind and helpful.
We had the deluxe room with 2 queen beds and the room was spacious and clean. The continental breakfast was good. The staff was quiclly responsive to any need.
The AC worked, room was clean, staff was nice
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3 Star Hotel
My room was spacious.
Ease of check in and room was perfect
It?s very close to my job
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3 Star Hotel
The guest services rep did not honor my stay. She claims she can use her discretion. I was not even allowed to stay. This is a scam. I paid and wasn?t allowed to stay. And I can?t get a refund.
Cleaning
Mimosa with Chicken & waffles
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3 Star Hotel
Staffs are not friendly, not enough towles then the room smells like cigarettes when we checked in
Clean room
Location
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1 Star Hotel
I always go there it is my home away from home
Nothing
The elevator was closed for repairs, smoke of cigarettes and weed everywhere, and door card had to be reset daily.
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2+ Star Hotel
The room was too small for 2 people and had nowhere to put our luggage. Plus, there was no tv service offered, you had to stream your own.
the view along the park and the Hudson
The location and staff
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3 Star Hotel
Location
The location and staff were wonderful!
Economy of my room size without any lack of quality right in midtown
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2+ Star Hotel
Location
excellent view from our room!
The breakfast
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3 Star Hotel
Location
Everything you need is onsite
Location
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4 Star Hotel
The customer service
Lobby
Everyone at the desk was friendly and helpful n
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2 Star Hotel
Location
The room decor and placement
Staff was very helpful, courteous. They told me about the buses that I would need to take into NYC, and they made it easy to extend my stay when I needed to add an additional day at the hotel
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3 Star Hotel
Quiet
Very friendly and clean. Convenient to highway
The workers very friendly.
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2+ Star Hotel
I?ve been in that hotel for over a month and I pay every day with no problem all of a Sudden they just decided to kick me out and won?t tell me why
Stores
Everything was just perfect!
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4 Star Hotel
The lobby
Very quick check in process!
friendliness of staff and breakfast buffet was excellent
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4+ Star Hotel
Lovely staff, great location, nice bar newly reopened, and good sized rooms for this price range in Manhattan.
The staff such as the front desk , greeter, the person who took the luggage and housekeeper that I interacted with were welcoming .
Everything is well maintained. The elevators are reliable. The fitness center has everything I need and wasn't crowded.
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2+ Star Hotel
Price
The room we stayed in was very clean and tidy. You can go to Times Square in 25 minutes by car. Also, the hotel has a car park, you do not pay any fees.
It's clean and not noise.
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3 Star Hotel
The breakfast
Hotel staff went above and beyind and breakfast staff was lovely .
It was really very close to where all the action of times square, but surprisingly very quiet. Staff at front desk had outstanding customer service. ? would definitely go there again!
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2 Star Hotel
the night staff was very nice and informative
Staff was helpful.
No
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2 Star Hotel
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2+ Star Hotel
Nothing
I was never able to check in. The hotel contacted me prior to my arrival and when I got there there were no one to be found. Call them several times and left messages. Left and came back a few hours later and it was the same thing.
Customer care service doesn?t help
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3 Star Hotel
Quiet room
location, cleanliness and price
Bad smell
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3 Star Hotel
Very clean and modern, plenty of electrical outlets near the bed for chargers, laptops, CPAPs, etc.; great staff, excellent heating/cooling. Real dishes/utensils, a dishwasher in the room, a nearly full-size refrigerator/freezer. Quiet.
The hotle smell like mole the bathroom water run poor dishwasher w a s not working blind was not going up and down
New and clean
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