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2 Star Hotel
ease and price
Customer service.
Helpful customer service.
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includes taxes & fees
2+ Star Hotel
Convenient to the freeway. Friendly staff, clean room, comfortable bed.
Easy access to I-15.
Close to airport
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2+ Star Hotel
Clean sheets.
Quiet
everything was great from staff to the room
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2 Star Hotel
They have very friendly staff. The room was comfortable. It was in a great location.
Room was extra nice
The receptionist was very accommodating and she was able to make my stay there work. I will go back to this hotel specifically due to her care!
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2 Star Hotel
Location
It was the last hotel we could find
Location was good, price was good. Room was marginal. Multiple dark hairs in the bathroom, sheets and towels were worn, etc
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includes taxes & fees
2+ Star Hotel
convenient location
Had a hot tub and a comfortable bed
CLEAN
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2 Star Hotel
The pool was closed, there was a giant stain on the carpet and our room smelled of dog pee even though they say no pets allowed. The front desk staff act like your a pain when checking in/out..not friendly at all. The breakfast was a joke.
Customer Service
Hotel looked very nice. Esthetically everything was correct. The beds were like plywood. Bathroom was behind in the renovation I believe.
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2+ Star Hotel
Location. Lobby had room to gather.
The room was comfortable and clean. Everything looked fairly new and well taken care of. Beds were comfortable and the bathroom was sparkling clean with plenty of towels.
Pool area needed to be cleaned.
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3 Star Hotel
Extremely enjoyed everything about it all way around
Big rooms!
So clean and friendly and price was great
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2+ Star Hotel
Hotel staff was rude and incompetent.Manager gave most of the staff and himself Thanksgiving off so there was hardly anyone to take care of issues. My mothers room had a blood splatter near the toilet and they refused to compensate us.
Room heater filter dirty Didn?t know no new towels between days on multiple day stay
Pool table location
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3 Star Hotel
Nothing
Kitchen in suite
The layout and roominess of the room was great. We had a 1 bedroom suite and loved the extra square footage.
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2+ Star Hotel
Early check in was available for a fee
The rooms are remodeled so the floors feel clean. The bathroom felt clean.
Not very clean. Breakfast area was dirty. Food selection was poor. Condiments were not well supplied . Lacking in many areas The hotel seemed like they did a50% remodeled but never finished.
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2+ Star Hotel
They had a washer and dryer available in the hallway.
The pool and pool room was cold
Price and value
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3 Star Hotel
The location
The breakfast was not good at all and the second morning they had very little food.
Convenience and allows pets
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2+ Star Hotel
A mouse in the room, some maintenance of physical facilities was not of good workmanship or quality.
The staff was super friendly, rooms were very clean, pool was clean, breakfast was delicious, the lobby and halls were very clean.
First night got no sleep was told a boys team was on same floor very noisy called the front desk was told they had same problem the night before so why put us on the same floor will never stay there again
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price per night
includes taxes & fees
2+ Star Hotel
Jacuzzi tub
Price and proximity to the area I needed to be in.
Location to my grandkids. The bed was actually comfortable.
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2+ Star Hotel
Everything was great! Wonderful staff, friendly and helpful. Breakfast was exceptional, with so many options and it went until 10 am which I love because I sleep in when on vacation.
Excellent customer service by the front desk staff.
Door slamming woke me up
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3 Star Hotel
Clean , great breakfast.
It's too noisy
Wish it had a jacuzzi
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3 Star Hotel
Guest room
Pool was closed, no explanation why.
Clean. Breakfast
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2+ Star Hotel
Location
The beds were comfortable
Great: location, parking, eateries w/in walking distance (steak house). Front desk cordial and attentive, asking what floor did I prefer and offering a binder w/ nearby restaurants listed. Overall, felt private and safe.
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2+ Star Hotel
I was disappointed in the quality of the bedding. The sheets were rough & not ironed. The edges were curled up. The top sheet barely covered the bed. The pillows were very lumpy. I will at least take my own pillow on my next stay there.
Great location on and off freeway
Beautiful room. Breakfast was great.
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2+ Star Hotel
location
Location. It?s located in a lit area and easily accessible to the main roads and highways.
Location
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2+ Star Hotel
Very quite and clean.
The cleanliness of the room. The room was big enough to move around.
The front desk lady was very accommodating
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3 Star Hotel
Cleanliness and location were perfect. The hotel looked new and modern, and was very clean. Location was perfect because it was right next to a mall, so you could walk to grab food or shop.
location
very nice and clean; great location.....close to many good restaurants and shops. Could walk to so many places nearby.
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2+ Star Hotel
Great breakfast; comfortable bed; clean room
Location and food
Swimming pool
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2+ Star Hotel
Location
Staff
It was quiet staff was friendly and it was clean
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3 Star Hotel
Location
the front desk and at the bar and dining room are simply amazing and an asset to the property
Double charged my card at reception and spent a lot of time trying to get the stolen funds back.
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2+ Star Hotel
The nice employees. The breakfast. Check in was very quick.
Quiet, clean and very comfortable
.
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3 Star Hotel
I was out in a handicap room and the shower head is very low. Hit me in the chest
The staff was extremely helpful and gave us special attention to me and my daughter.
Location and staff was very friendly
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Learn about the top neighbourhoods of Orem