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price per night
includes taxes & fees
price per night
includes taxes & fees
price per night
includes taxes & fees
2+ Star Hotel
Nothing really checking into this hotel was the absolute worst it was a 2 hour process and the no contact with people is just ridiculous there were no room service to call for towels we had none nothing this hotel was one of the worse hotels seen
Nothing. This was a horrible experience from start to finish.
It was a very great location and the price was very affordable.
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It was in a great location. It was safe and close to a lot of things. Subway was 1 min away. The room was clean and spacious. Appreciated the full kitchen available. The beds were comfortable.
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2+ Star Hotel
It was on Michigan Ave
Location.
Most of the staff was nice.
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The hotel staff was kind to help with the issues that occurred
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2+ Star Hotel
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4 Star Hotel
Staff at the front desk was a nice friendly person.
location was perfect for this trip. close enough to walk to and from Union Station as well as the Lyric Opera.
No hairdryers in the room. No refrigerator. Rooms very small. Definitely NOT a 4-star hotel.
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2+ Star Hotel
Location
Rooms and beds were clean
Free Parking !!!
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3 Star Hotel
Fridge broken. Maintenance. Button on back of fridge 2 dismantle. Everything froze after. Coffee pot didn't work. Bed. No box springs. Husband back issues. Shower sprayed water everywhere. Pot homeless on sidewalk by entrance.
Location was pretty good.
I like the way the front desk lady in the morning served us. She was humble, kind and helping.
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3 Star Hotel
The pictures were right on, location was great, clean and a nice breakfast
Everything!
Location
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4 Star Hotel
Location
I liked the privacy that the hotel offered, yet the $100.00 Dollar security deposit was not included on the initial reference and confirmation number on the receipt.
The location, much of the view, comfortable bed, friendly staff.
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4 Star Hotel
Nice well stocked room and very clean. Everyone was welcoming of the hotel staff. Delicious cuisine at the in house restaurant. I enjoyed the corner lounge on the 3rd floor. I recommend this hotel for all travelers.
The location is central and easy to navigate from.
Location.
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3 Star Hotel
Very nice staff.
Everything
Location was great
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4 Star Hotel
Everything was GREAT! No complaints
Great experience from beginning to end
The staff was very professional, courteous and accommodating. They were so kind to put me on a higher floor as I'm a light sleeper, and there was an ambulance parked outside the window, haha!
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2 Star Hotel
The owners and staff are amazing, extremely accomodating, and very helpful. The price of the rooms is an absolute steal.
They lady at the reception desk was really nice.
The location was terrific!
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3+ Star Hotel
Different size bottles for the shower soaps. Towels thick and absorbent. Bed duvet great. Liked having two chairs and excellent reading lamps.
Cleaning services, friendliness of front of house, location
friendly and helpful front desk and valet staff
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4 Star Hotel
It smelled musty
Charged extra for a view and a wall was blocking the window
Location is great.
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2+ Star Hotel
Friendliness of hotel staff and breakfast options.
Super clean
Clean room, friendly staff, great breakfast
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3 Star Hotel
Close to United Center, clean, and free breakfast
Hotel was conveniently located and affordable. Enjoyed the historical aspect of the hotel.
Poor water pressure was not able to shower in the morning before I left
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3 Star Hotel
Location and staff
The scenery.
Best location if going to the Field Museum or Shedd Aquarium
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4 Star Hotel
Location
One elevator servicing floors 11-41 was ridiculous, and the second elevator has apparently been out of service for YEARS!
The staff was exceptional and the location was perfect for our visit.
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4 Star Hotel
I loved everything about this hotel. The staff is absolutely amazing. The front desk employees are the best I?ve seen at a hotel. Hotel employee that works at the front desk is heaven sent. She made sure I was ok my entire stay for the days that she worked.
The bathroom in my room smelled like smoke. There were black hairs in my bathroom. My mini fridge wasn?t cold enough. They sneakily charged me an amenity fee that they didn?t tell me about and then refused to refund it.
Historic architecture inside and out. Great view of State Street.
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price per night
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3 Star Hotel
Area
the location and cleanliness of the room
Front desk was nice.
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3+ Star Hotel
Location was great and the views were amazing.
The fridge in the room was iced up and the door wouldn't close.
The great service from start to finish.
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4 Star Hotel
This was the loudest hotel I have ever been in. We heard every single sound from our neighbors and every word spoken on the street. The staff was nice but not available. The hallways and elevators were full of trash.
The location is great and the rooms were both clean and generously sized. Very convenient to transportation & walking around Chicago.
Location
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4 Star Hotel
Good location.
Location, room set up, bathroom, restaurant on first floor.
Location
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