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Top Amenities:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 78 Verified Reviews
Just 2 blocks away from the shops and entertainment on the Magnificent Mile, this hotel is located in Chicago’s River North neighborhood and features an on-site restaurant, 24-hour business center and fitness center. Free WiFi is available. Each room at Hilton Garden Inn Chicago Downtown/Magnificent Mile offers a flat-screen HDTV, microwave and refrigerator. A coffee machine is also included. Guests can enjoy a swim in the indoor heated pool, which are enclosed by floor-to-ceiling windows offering iconic city views. There is also a 24-hour snack shop available on-site. The hotel is conveniently located directly across from the Grand-State Red Line subway stop, offering easy access to several of Chicago’s top attractions. Navy Pier is 1 mile away from the hotel.
Check-in:
After 15:00
Check-out:
Before 11:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests under the age of 21 can only check in with a parent or official guardian.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Location was pretty good.
- I like the way the front desk lady in the morning served us. She was humble, kind and helping.
- Lication
Cons -
- Fridge broken. Maintenance. Button on back of fridge 2 dismantle. Everything froze after. Coffee pot didn't work. Bed. No box springs. Husband back issues. Shower sprayed water everywhere. Pot homeless on sidewalk by entrance.
- It was a shabby room. Questionable cleanliness and a completely unavailable staff. They never answered phone calls to o the desk. Hotel was way, overpriced and way overrated for what it was. The tubs were old chipped and stained.Crust on the headboard.
- I never like the way the guy in the evening dealt with us. I have never seen such reception. Very arrogant and Rude. He signed from me a document that was not mine. He made me sign a rooms that was for other guest. I even called the police to intervene.
Top Quotes:
"Very comfortable."
"Staff made sure we felt appreciated."
"Very good location."
Business Traveler (184)
Solo Traveler (252)
Traveling as Couple (717)
Family with Young Children (618)
Family with Teens (62)
Senior Traveler (105)
Group Traveler (291)
Room Options
2 Queen Beds
323 sqft • 2 Queen
Room Details and Photos
1 King Bed
323 sqft • 1 King
Room Details and Photos
1 King Bed City View
323 sqft • 1 Queen
Room Details and Photos
Double Room with Two Double Beds - Mobility Access
334 sqft • 2 Double
Room Details and Photos
Junior King Suite with Sofa Bed
600 sqft • 1 King and 1 Sofabed
Room Details and Photos
Location
Hilton Garden Inn Chicago Downtown/Magnificent Mile
10 East Grand Avenue, Chicago, IL
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