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3 Star Hotel
The room was pretty nice and it is a pretty nice hotel
Location...close to restaurants and near ADO station
Good hotel,friendly staff.Hotel is in the center of Cancun.Very short distant from Bus Terminal. Cancun is interestin City. Just only far off the beach of the Sea
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3 Star Hotel
Mattress very old Got backache
Internet doesn¿t work.. listing said free parking but no clear instructions on how to get to parking , so ended up parking on the street
Good at this cost range.
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3+ Star Hotel
Bed and pillows were comfortable
I had two telephones and as soon as I went to my car the telephones disappeared from my room the place is scary
The hotel is clean and looks nice. There is a large tree in the center of the hotel which makes the hotel very pleasant and appealing.
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3+ Star Hotel
Staff and location and cleanliness
Location. Good Wi-Fi
Comfortable bed, and the strong water pressure of hot shower! Close to the ADO bus stop.
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4 Star Hotel
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3 Star Hotel
Old hotel and rooms, only provided one towel. Pillows were awful.
La zona en que est� ubicado
Location
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4 Star Hotel
I like that it had a room big enough to share it with our three kids.
These ladies were AMAZING!! Best customer service provided by each & everyone of them. They all made our stay one of the most pleasant we have ever had. 
The staff was so warm, welcoming & accomodating! Also loved the charm of the facility itself.
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3 Star Hotel
The lovation. Rooms where also very modern.
The bed is comfortable
Chaise in the room.
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3+ Star Hotel
Nice clean rooms. Great location
VERY SECURE AND SAFE. CENTRALLY LOCATED DOWNTOWN ADJACENT TO A HGE MALL WITH LOTS OF FOOD AND SHOPPING OPTIONS. EVEN A SUPERMARKET.
Everything kept braking down. Takes forever to get things from the front desk and checkout is extremely long process considering people have flights to catch.
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3 Star Hotel
Nothing
The hotel was amazing in every way. It was clean, the staff was friendly and helpful, the room was spacious, it was very affordable, and it was in a great location near everything!
The location is amazing!
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3 Star Hotel
The pool
The staff at this hotel was very rude from the front desk to the management. We have pictures of cockroaches and mold that was found in the bathroom and sinks. After we voiced our concerns, they said ?you?ve already paid and nothing can be done?
None
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3 Star Hotel
Me gusto mucho los alrededores del hotel, mucha naturaleza y �reas limpias, la marina a la parte de atras le da un toque especial. La localizaci�n es muy buena, lugares para comer muy cerca.
It is directly across the street from the ferry, Captain Hook dinner shop and a 7-19min walk to o Playa Langosta beach.
Location
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4 Star Hotel
Only that tours pick you up at the hotel
Room size and cleanliness were pretty good, A/C worked fine, bed, linens, refrigerator, TV all worked fine. Room well equipped. Staffs in 3rd floor were helpful, but downstairs staffs in counter were not trustworthy.
I really liked their staff, they were attentive to our needs and very accommodating.
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3+ Star Hotel
Cleanses and the staff
Close to airport. Good restaurant. Have stayed there for 25+ years.
The location.0
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3 Star Hotel
The buffet breakfast was excellent the whole time I was there (7 days). However, once you leave the place don't go back for coffee. There was a mean lady there (the only mean staff they have) she made me pay for a cup of coffee.
Smaller hotel with all the amenities
Great location. Walked to airport. Big room. Very clean.
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3+ Star Hotel
The view of the ocean.
pricing
Only 20-30 minutes from airport. Large mall located across street with lots of food options. Room cleaned daily and clean towels added. Good security, guards at entrance, key card needed to access elevator, will only work for your floor and pool access.
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4 Star Hotel
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3+ Star Hotel
Tiene transporte al aeropuerto, el desayuno est� muy bien
Friendly, professional staff. Easy early check in. Wonderful pool area. Great breakfast
Location
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How close it was to the airport, as I had an early flight and they had a shuttle service for our 5 am flight. Just don?t forget to tip the driver!
It was cleaner than the first place I stayed
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4 Star Hotel
Friendliness of staff Breakfast was excellent
Clean, good breakfast buffet, friendly staff beautiful pool
The staff
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4 Star Hotel
Ac was not working in the room, but they still put us up in that room! Room service did not replace towels and bath mats, and did not provide bath soap.
Cleanliness and the price
Room was below average
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2+ Star Hotel
There was just one Young lady working. Checking in guest signing delivery and service orders. She is very gracious.
Location
Location
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3 Star Hotel
The beach
The beach was this hotels only saving grace.
The balcony with a beautiful ocean view and the pool and little restaurant.
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3+ Star Hotel
Location next to the mall and few places that stayed open late, such as the sports bar next door was open till 3am for food and drinks. Would recommend this hotel only for this reason.
Breakfast buffet
Very clean, the staff is friendly and amazing!
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3+ Star Hotel
Horrible nothing
Large bright spacious rooms and excellent helpful staff
The staff was great and accommodating where they could. The common areas are nice, clean and very picturesque. I appreciated the Starbucks for times we wanted something familiar and the restaurant for when we were too tired to venture out.
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3+ Star Hotel
Good location, nice beach, mostly friendly staff
location is very close to everything. Nice beach
Nothing, we left after 1hr being at the property not sure whether we get --- USD refund back or not. Definitely not kid friendly place as there are sharp edges all over.
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3+ Star Hotel
Location and breakfast
Staff was nice.
Location.
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3 Star Hotel
Location and free breakfast
Clean, breakfast had good eggs. ?
Leaving
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3+ Star Hotel
No one spoke English which made it very try difficult and frustrating to get any thing accomplished
I checked in, left the room to check out immediately. I called for a refund and was refused. There were bugs on the bed and even then I got refused when I offered to provide pictures.
Everything met our expectations once the reservation snafu was corrected.
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3+ Star Hotel
Beach was great
The location. As the bus stop in front of the hotel was the pick up for amigo tours
The water and beach in front of the hotel were especially lovely. The location of hotel within Cancun is very convenient.
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