4.5-Star Hotel

Canopy by Hilton Cancun La Isla

Boulevard Kukulcan S N Km. 12.5, Zona Hotelera, Cancun, - Mexico
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Canopy by Hilton Cancun La Isla
1/66
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  • Policies
  • Amenities
  • Reviews
  • Rooms
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$140
per night

4.5-Star Hotel

Canopy by Hilton Cancun La Isla

Boulevard Kukulcan S N Km. 12.5, Zona Hotelera, Cancun, - Mexico
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolKid Friendly
Show All Amenities

Guest Rating

8.5

Very Good

Based on 691 reviews

Location Of Hotel

8.8

Hotel Cleanliness

9

Hotel Staff

8.9

Overall Quality

8.5

Show 39 Verified Reviews

About

Located in Cancún, a 7-minute walk from Playa Marlin, Canopy By Hilton Cancun La Isla has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Featuring a terrace, the 4-star hotel has air-conditioned rooms with free WiFi. The property provides room service, a 24-hour front desk and organizing tours for guests. All rooms at the hotel come with a seating area and a flat-screen TV with cable channels. The rooms have a desk. A buffet, à la carte or continental breakfast is available at the property. At Canopy By Hilton Cancun La Isla you'll find a restaurant serving American, Caribbean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. The accommodation features amenities such as an on-site business center and hot tub. Popular points of interest near Canopy By Hilton Cancun La Isla include El Rey Beach, La Isla Shopping Mall and Backstage Cancun. Cancún International Airport is 11 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Please inform Canopy By Hilton Cancun La Isla of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Kid Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Kid-friendly dining
Non-smoking property
Outdoor pool
Pets allowed (charges may apply)
Restaurant(s)
Spa services
Wheelchair accessible

Guest Rating

8.5

Very Good

Based on 691 reviews

Location Of Hotel

8.8

Hotel Cleanliness

9

Hotel Staff

8.9

Overall Quality

8.5

Pros +

  • Great location, very nice roof top pool & hot tub open until 11:00 w/awsome views. Our room had an awsome ocean view. Nice modern hotel w/ great restaurants near by, hotel serves great food too.
  • Location and rooftop bar/pool overlooking the bay
  • Most staff was very polite and room was amazing. Bar and pool on roof was awesome.

Cons -

  • No
  • No
  • Jacuzzi was cold both nights of our stay. One staff member gave herself a 15% tip when I had asked her to put 10%

Business Traveler (70)

Solo Traveler (93)

Traveling as Couple (332)

Family with Young Children (271)

Family with Teens (3)

Senior Traveler (1)

Group Traveler (133)

10
1/20/2025
Great location, very nice roof top pool & hot tub open until 11:00 w/awsome views. Our room had an awsome ocean view. Nice modern hotel w/ great restaurants near by, hotel serves great food too.
No
10
5/12/2024
Location and rooftop bar/pool overlooking the bay
No
8
11/22/2022
Most staff was very polite and room was amazing. Bar and pool on roof was awesome.
Jacuzzi was cold both nights of our stay. One staff member gave herself a 15% tip when I had asked her to put 10%
6
11/12/2022
The Hilton Canopy is a modern hotel with nice rooms, comfortable beds and no end to hot water and very courteous staff. Highest praise goes to the restaurant, Azulinda. The food was delicious and Luandra and Maggie showed personal interest in us.
Like another review we read, we found no one came to refresh our room during our stay, and no, we did not have a privacy sign posted.  Also, bring plenty of clothes since the price to have socks laundered is 85 pesos ($4.25 US) and 160 pesos ($8 US).

Room Options

1/3

Sunset Premium View Kng Rm

356 sqft • 1 King

Air conditioningAlarm clockBathrobe(s)Carpeting

Room Details and Photos

1/4

Premium Queen Room with Two Queen Beds and Sunset View

356 sqft • 2 Queen

Air conditioningAlarm clockCoffee/tea machineCrib(s)

Room Details and Photos

Location

Canopy by Hilton Cancun La Isla

Boulevard Kukulcan S N Km. 12.5, Zona Hotelera, Cancun,