3.5-Star Hotel

Hotel Santa Maria

Av Lopez Portillo Sm 63 Mz 22 Lote 11, Cancun, - Mexico
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Hotel Santa Maria
1/99
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  • Policies
  • Amenities
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$32
per night

3.5-Star Hotel

Hotel Santa Maria

Av Lopez Portillo Sm 63 Mz 22 Lote 11, Cancun, - Mexico
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesRestaurantNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

7.8

Good

Based on 1031 reviews

Location Of Hotel

7.7

Hotel Cleanliness

8.1

Hotel Staff

7.8

Overall Quality

7.8

Show 7 Verified Reviews

About

Located in Cancún, a 15-minute walk from Cancun Bus Station, Hotel Santa Maria provides accommodations with a garden, free private parking and a terrace. This 3-star hotel has air-conditioned rooms with a private bathroom. Free WiFi is available and Cancun Government Palace is 1.1 miles away. Guest rooms in the hotel are equipped with a flat-screen TV with cable channels. Speaking both English and Spanish, staff at the reception can help you plan your stay. Popular points of interest near Hotel Santa Maria include Cristo Rey Church, Parque las Palapas and Toro Valenzuela Stadium. Cancún International Airport is 12 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:30

Pets:

Pets are not allowed.

Important Info:

Please inform Hotel Santa Maria of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. When booking 3 rooms or more, different policies and additional supplements may apply. Please note that alcohol consumption is prohibited at the property. Please note that If you want to check in sooner or later than the stipulated time, you can make a request. The property can not guarantee the room later the 6:00 PM without the guest informing the time of arrival.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Restaurant
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Daily disinfection
Family rooms
Free Wi-Fi
Free parking
Microwave
Non-smoking property
Professional cleaning services
Restaurant(s)

Guest Rating

7.8

Good

Based on 1031 reviews

Location Of Hotel

7.7

Hotel Cleanliness

8.1

Hotel Staff

7.8

Overall Quality

7.8

Pros +

  • Bed and pillows were comfortable
  • The hotel is clean and looks nice. There is a large tree in the center of the hotel which makes the hotel very pleasant and appealing.
  • Horrible

Cons -

  • Room A/C, reception staff, hot lobby/reception area, hotel location, a lot of gaps on room door (to let in crawling & flying bugs & mosquitoes)
  • I had two telephones and as soon as I went to my car the telephones disappeared from my room the place is scary
  • It was very noisy during one of the nights. It is next to a busy street. Someone was playing music possibly from somewhere outside of the hotel.

Business Traveler (148)

Solo Traveler (196)

Traveling as Couple (277)

Family with Young Children (337)

Group Traveler (109)

2
10/5/2024
Bed and pillows were comfortable
Room A/C, reception staff, hot lobby/reception area, hotel location, a lot of gaps on room door (to let in crawling & flying bugs & mosquitoes)
1
5/16/2024
I had two telephones and as soon as I went to my car the telephones disappeared from my room the place is scary
8
2/27/2024
The hotel is clean and looks nice. There is a large tree in the center of the hotel which makes the hotel very pleasant and appealing.
It was very noisy during one of the nights. It is next to a busy street. Someone was playing music possibly from somewhere outside of the hotel.
1
12/28/2023
Horrible
Everything

Room Options

1/9

Double Room

270 sqft • 2 Double

Air conditioningBath or ShowerClosetClothes rack

Room Details and Photos

1/12

Standard Queen Room

270 sqft • 1 Double

Air conditioningBath or ShowerClosetClothes rack

Room Details and Photos

Location

Hotel Santa Maria

Av Lopez Portillo Sm 63 Mz 22 Lote 11, Cancun,