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2+ Star Hotel
They have horrible management. Without going into details, they definitely tried to rip me off. (Parking fiasco) Most of the rest of the staff was nice. No gas for breakfast on Sunday. (why we booked it) All management issues. Do not stay here.
GREAT STAFF ! YOUNG GENTLEMAN & ALL STAFF Deserve a Raise !!!
Excellent location.
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3+ Star Hotel
Good location if you liked 5th Avenue, but no parking. The decor was nice.
very good location right on the 5th Ave. Room is spacious and clean. Staff is helpful.
Good location
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2+ Star Hotel
When it was time to finally check out
We appreciated that the hotel was off the beaten path as we prefer to not stay in the touristy section of town. Liked staying in aThe typical residential area.
Owner and staff were courteous, rooms clean and various travellers there were satisfied with rooms.
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2 Star Hotel
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3+ Star Hotel
A lot of great things to say about this hotel. Really like the security gate. When I checked in my room was ready. I had a huge room. Walmart is right up the street. So if you travel on the cheap like me this is wonderful. Full fridge in my room was nice.
So close to the discos but yet we couldn't hear the music all night.
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3+ Star Hotel
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2+ Star Hotel
all the colors
The character and decorations.
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4 Star Hotel
The location was excellent. It's directly across from Coco Bongo and 1 block off the main shops Avenue.
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3 Star Hotel
I've stayed in several different hotels in Playa del Carmen. This one's definitely the best. The room's cozy and fairly quiet. The employees are super friendly and helpful. The hotel's close to restaurants and within walking distance of Quinta Avenida.
Location was great, easy walk to the beach.
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3 Star Hotel
I really thought it was a great bang for your buck, Hotel was clean, safe and great find for last minute travel.
Location was number one and parking was something Playa del Carmen does not have , this Hotel had parking !! Nice clean and available .
Clean and modern. Straightforward check in.
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3 Star Hotel
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3+ Star Hotel
Location
The hotel is situated near the beach.
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4 Star Hotel
Love the location
Location
Clean, near the beach
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4 Star Hotel
Nothing
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4 Star Hotel
Great location, nice staff, nice room and balcony space! the overall experience was just average, the smoke/carbon monoxide detector appeared to have a battery issue, it began beeping in the middle of the night, but nothing was wrong. Solid 3.5 star hotel
Amazing location. Amazing staff. Awesome rooms. Badass place to stay!
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3+ Star Hotel
Swimming pool.. water was perfect temperature and always had a shade.
Great location if you don¿t need to be directly on the beach. Very close to shopping, great restaurants, Señor Frogs and nightlife.
The location was good and the overall appearance was nice. The bed was comfortable and the staff was nice.
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3 Star Hotel
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4 Star Hotel
Quiet and relaxing hotel, we didn't even realize that we're in town.
Staff excellent Food delicious
Friendly staff
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2+ Star Hotel
Location and price
The staff. The best helpful people in Playa Del Carmen. The location is perfect. Walkable. Between the beach and 5a Avenida
The location, It's close to the beach for a cheap price.
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3+ Star Hotel
Nothing.
the decor was great, loved the showers
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Very beautiful had everything we needed.
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2+ Star Hotel
Quiet location
location
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3+ Star Hotel
I was given a golf view room. The hostess was very kind and diligent.
The hotel is lovely!!!.... simply beautiful with details on its construction on every corner outside and in the bedroom. The staff goes the extra mile. They were exceptionally friendly and accommodating and the suite felt like home more than a hotel =)
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3+ Star Hotel
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4 Star Hotel
The staff is amazing and goes above and beyond with the service. Specially hotel employee at the front desk and hotel employee in the cleaning service.
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3+ Star Hotel
Serenity was beautiful. Very small, quaint, and quiet. Maybe 10-15 glamping tents. The most comfortable beds!! Air conditioning was great. Breakfast included-very good. Fresh juice options daily.Lovely stay. Would have stayed longer if we didn't have kids
I loved the Location and the people. They were so friendly, made us feel at home.
Location wise you¿re between Tulum and Playa del Carmen so there¿s lots to do between both. It¿s off the beaten path so it¿s generally quite.
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3+ Star Hotel
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4 Star Hotel
Service and location are the best at this hotel
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3+ Star Hotel
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