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Good
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Show 4 Verified Reviews
Offering a garden and year-round outdoor pool, the property is located 11 mi south of Playa del Carmen, 17 mi from the famous Tulum archaeological site and at just 656 feet away from Xpu-Ha beach. The luxurious tented camp is surrounded by the native jungle and offer king and queen size beds, a colonial type desk, chair and large mirror. Private bathrooms, toilet and separate shower plate are also included. Other facilities offered at the property include a destination expert desk, luggage storage and an array of activities that can be enjoyed in the surroundings, including snorkeling and diving. The property offers free parking. Playa del Carmen is only 20 minutes away and can be also reached via the shuttle service (extra fee).
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Early departures or unused nights are non refundable during all seasons. Please note that activities and services at the beach club have an extra charge per person. - Children under the age of 11 are not accepted. Children 12 years and up can stay with an additional cost of $35 USD per night.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Serenity was beautiful. Very small, quaint, and quiet. Maybe 10-15 glamping tents. The most comfortable beds!! Air conditioning was great. Breakfast included-very good. Fresh juice options daily.Lovely stay. Would have stayed longer if we didn't have kids
- I loved the Location and the people. They were so friendly, made us feel at home.
- Location wise you¿re between Tulum and Playa del Carmen so there¿s lots to do between both. It¿s off the beaten path so it¿s generally quite.
Cons -
- People mentioned loud beach club next door. I want to clarify. It is live music on the beach that ends at 6pm. We could not hear it from our room. And it was minimal on the beach. We welcomed the music. Dinner was hit or miss for us at resort restaurant.
- The music was loud at the beach and not serene like the name Serenity said
- Wi-Fi doesn¿t really work. Water pressure is questionable which varies based on which room you have. No coffee in room & breakfast doesn¿t open till 8am. The lighting is AWFUL. Pack a flashlight. Tents get really hot even with the a/c.
Business Traveler (8)
Solo Traveler (44)
Traveling as Couple (246)
Family with Young Children (126)
Family with Teens (1)
Senior Traveler (7)
Group Traveler (64)
Room Options
King Room with Garden View
442 sqft • 1 King
Room Details and Photos
Double Room with Garden View
560 sqft • 1 Queen and 1 Double and 1 Sofabed
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Suite
sqft
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Tent
560 sqft • 3 King
Room Details and Photos
Standard Quadruple Room
442 sqft • 1 Double and 1
Room Details and Photos
Double Suite
sqft • 1 Double
Room Details and Photos
Location
Serenity Authentic Glamping Tulum
Carretera Federal Xpu-Ha Km 265 Lote 6, Xpu Ha,
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