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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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Just 2 blocks from the beach and near a variety of activities, this boutique hotel in Playa del Carmen has comfortable guest rooms and relaxing facilities, such as an outdoor pool. Hotel Hacienda Paradise features spacious guest rooms with attractive wood furnishings, plush linens and organic toiletries. Guests can also enjoy free wireless internet access and low-cost calls worldwide. The concierge desk at the Hacienda Paradise can arrange restaurant reservations, transportation and more. Visitors can walk to the vibrant Fifth Avenue, a pedestrian walkway with restaurants, bars and boutiques. Activities such as diving and archaeological tours are available near the hotel.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Hacienda Paradise Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A damage deposit of USD 50 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All seasons are subject to a non refundable clause in case of: Early departures - Unused nights Please note that the property requires a cash deposit or a credit card authorization upon arrival in order to take care of additional charges. The remaining credit will be refunded at the end of your stay. Please note that activities and services at the beach club have an extra charge per person.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Swimming pool.. water was perfect temperature and always had a shade.
- Great location if you don¿t need to be directly on the beach. Very close to shopping, great restaurants, Señor Frogs and nightlife.
- The location was good and the overall appearance was nice. The bed was comfortable and the staff was nice.
Cons -
- The room smelled like sewer. When checking in, the staff ran up and sprayed disinfectant all over the room and the beds were still wet with whatever was sprayed. Someone stole antenna off of rental car parked in front of the hotel. Pool small and shaded.
- On arrival they gave me the key to an occupied room. I could have stolen everything. I hope they don't do that much. The TV service didn't work, the A/C dripped water loudly onto the floor a lot, the safe didn't work, the toilet seat was poorly attached.
- We can't think of anything negative all was great especially the staff
Business Traveler (24)
Solo Traveler (51)
Traveling as Couple (105)
Family with Young Children (60)
Family with Teens (1)
Senior Traveler (2)
Group Traveler (40)
Room Options
Quadruple Room with Balcony
323 sqft • 2 Double
Room Details and Photos
Terrace Twin
323 sqft • 2 Queen
Room Details and Photos
King Room with Pool View
377 sqft • 1 King
Room Details and Photos
Location
Hacienda Paradise By Xperience Hotels
Avenida 10 Entre Calle 20 Y 22, Playa Del Carmen Q.,
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