4-Star Hotel

Playa Palms Beach Hotel

1st Avenue Bis, Playa Del Carmen, - Mexico

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Amenities
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^$144

per night

4-Star Hotel

Playa Palms Beach Hotel

1st Avenue Bis, Playa Del Carmen, - Mexico

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Top Amenities:

BeachfrontFree Internet AccessHealth ServicesSwimming PoolAirport ShuttleNo Smoking Rooms/FacilitiesFamily Friendly

Show All Amenities

Guest Rating

8.4

Very Good

Based on 1156 reviews

Location Of Hotel

9.1

Hotel Cleanliness

9

Hotel Staff

9

Overall Quality

8.4

Show 9 Verified Reviews

About

Offering an outdoor pool and a private beach area with stunning views of the sea, Playa Palms Beach Hotel is located steps from famous 5th Avenue and its cafeterias, shops and nightclubs. Free WiFi is available throughput. All units are air conditioned and include a seating and/or dining area, equipped with a flat screen TV. Some units also have a kitchen, fitted with a toaster. All rooms come with a balcony, hammocks and some have partial sea views or garden views. There is a variety of drinks offered at an extra cost. Spa services and a tour desk are available. Playa Palms Beach Hotel is about 60 minutes’ drive from Cancun International Airport.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Playa Palms Beach Hotel of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Features & Amenities

Highlighted Amenities:

Beachfront

Free Internet Access

Health Services

Swimming Pool

Airport Shuttle

No Smoking Rooms/Facilities

Family Friendly

Amenities & Services:

Airport shuttle (charges may apply)

Beachfront

Daily disinfection

Family rooms

Free Wi-Fi

Non-smoking rooms available

Outdoor pool

Pool with view

Private beach

Professional cleaning services

Swimming pool

Guest Rating

8.4

Very Good

Based on 1156 reviews

Location Of Hotel

9.1

Hotel Cleanliness

9

Hotel Staff

9

Overall Quality

8.4

Pros +

The beach patio at night, the breakfast and the hammocks.
Homey Feel with a small beach on water. Great views. Definitely boutique. Was able to assist in areas such as a taxi.
Centrally located with a private beach. Comfy bed and appreciated having a water dispenser and fridge in the room. Hotel employee at the front desk was awesome and they met me leave my bags and enjoy the beach after my checkout

Cons -

Yes, when I booked the hotel I paid or so I thought I did. When I arrived at the hotel I was told I had a balance of $---, I was charged $20 for using my debit card. I was under the impression my booking was paid for. I was not told this upfront
Hidden on a not a great street. Rooms close together when on balcony. Not a lot of common space and pool is small, really more for show than hanging out at as there is no deck.
No complaints

Top Quotes:

"Location is excellent."

"Great hotel, great staff."

"Close to everything."

Business Traveler (41)

Solo Traveler (166)

Traveling as Couple (481)

Family with Young Children (194)

Family with Teens (2)

Senior Traveler (7)

Group Traveler (90)

10

9/28/2022

The beach patio at night, the breakfast and the hammocks.

Yes, when I booked the hotel I paid or so I thought I did. When I arrived at the hotel I was told I had a balance of $---, I was charged $20 for using my debit card. I was under the impression my booking was paid for. I was not told this upfront

7

3/13/2022

Homey Feel with a small beach on water. Great views. Definitely boutique. Was able to assist in areas such as a taxi.

Hidden on a not a great street. Rooms close together when on balcony. Not a lot of common space and pool is small, really more for show than hanging out at as there is no deck.

10

1/31/2021

Centrally located with a private beach. Comfy bed and appreciated having a water dispenser and fridge in the room. Hotel employee at the front desk was awesome and they met me leave my bags and enjoy the beach after my checkout

No complaints

1

1/15/2021

Beachside

The room had a weird smell and I was charged more than the amount agreed to. When I showed the cashier my bank charge she said maybe the conversion rate at my bank was different. Definitely the worst hotel on my week long trip.

Room Options