3.5-Star Hotel

Riu Lupita - All Inclusive

Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar, Playa Del Carmen, - Mexico
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Riu Lupita - All Inclusive
1/62
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$165
per night

3.5-Star Hotel

Riu Lupita - All Inclusive

Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar, Playa Del Carmen, - Mexico
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Top Amenities:

All inclusiveFree BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

8

Very Good

Based on 1115 reviews

Location Of Hotel

7.7

Hotel Cleanliness

8.4

Hotel Staff

8.4

Overall Quality

8

Show 13 Verified Reviews

About

Riu Lupita - All Inclusive has free bikes, garden, a shared lounge and restaurant in Playa del Carmen. Among the facilities at this property are a 24-hour front desk and an ATM, along with free WiFi throughout the property. The resort features an outdoor swimming pool, fitness center, nightclub and a kids' club. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Buffet and American breakfast options are available daily at Riu Lupita - All Inclusive. You can play table tennis and tennis at this 5-star resort, and the area is popular for windsurfing and snorkeling. Playa del Carmen Maritime Terminal is 1.6 miles from the accommodation, while ADO International Bus Station is 2.3 miles away. Cozumel International Airport is 21 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please note that when booking 5 rooms or more, different policies and additional supplements may apply. Please note that In the event of an early departure, the property will charge you the full amount for your stay. Please note that the Environmental Sanitation Tax is to be paid at the front desk in Mexican pesos, at a rate of $33.94 MXN per night, per occupied room.

Features & Amenities

Highlighted Amenities:

All inclusive
Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

All inclusive
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Indoor pool
Kids' pool
Non-smoking property
Outdoor pool
Restaurant(s)
Spa services
Tennis court & equipment
Wheelchair accessible

Guest Rating

8

Very Good

Based on 1115 reviews

Location Of Hotel

7.7

Hotel Cleanliness

8.4

Hotel Staff

8.4

Overall Quality

8

Pros +

  • Staff was very friendly and service oriented Buffet had delicious food with changing themes on a daily base Rooms were very clean, but somewhat dated but well maintained - shower was updated with great water pressure
  • Service
  • Worse experience ever!

Cons -

  • Food wasn't to good the drinks were watered down
  • This is NOT a 5 star hotel! Beds were old and hard.
  • We would have liked more music at the pool all day long. The music is great during the Riu entertainment times but is only barely noticeable the rest of the day. Wish they had teen club activities

Top Quotes:

"The staff was very friendly."

"The entire layout is pleasant."

Business Traveler (10)

Solo Traveler (47)

Traveling as Couple (190)

Family with Young Children (159)

Group Traveler (54)

3
8/2/2024
Food wasn't to good the drinks were watered down
1
3/26/2024
This is NOT a 5 star hotel! Beds were old and hard.
9
3/25/2024
Staff was very friendly and service oriented Buffet had delicious food with changing themes on a daily base Rooms were very clean, but somewhat dated but well maintained - shower was updated with great water pressure
We would have liked more music at the pool all day long. The music is great during the Riu entertainment times but is only barely noticeable the rest of the day. Wish they had teen club activities
9
4/21/2023
Service
Entertainment

Room Options

1/4

Standard Double Room

280 sqft • 1 King or 2 Double

Air conditioningBalconyBath or ShowerCloset

Room Details and Photos

1/4

Family Room

280 sqft • 1 King and 2 Single

Air conditioningBalconyBath or ShowerCloset

Room Details and Photos

1/2

Family Room

280 sqft • 1 Queen and 1

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Location

Riu Lupita - All Inclusive

Avda. Xaman-Ha, Manzana 20, Lote 1, Condominio Playacar, Playa Del Carmen,