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Property Name
Guest Rating
Stars
Cities
- Cancun
Brands
- Dreams
- GR Solaris
- Independent
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- Marriott Vacation Club
- No brand
- Oasis Hotels and Resorts
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Property Types
- Hotel
- Resort
The staff can't do enough for you and it's super clean
The rooms, the views, the food... Everyone
The staff! The resort is beautiful and definitely an amazing vibe but the staff are what make the resort. They’re amazing, incredible and so many more positive things that I don’t have the character space to fit.
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Swimming pools
Friendly staff. Clean. Great AC comfortable beds.
The staff is very friendly
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Hotel employee is the greatest butler
The breakfast buffet
The friendly staff! Fitness room was amazing - loved the kettlebells and how clean everything was inside the gym (smelled amazing too!).
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The room was wonderful. The Exhale pool was beautiful but for members only.
Good food , great location, great staff and people
Rooms are nice .
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Far exceeded expectations. Buffet food was good.
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The cleanliness and the customer service staff. Server from the buffet, was excellent and haven very prompt with his clearing of our table for the next meal.
Everything was wonderful from the food to fun activities by the pool. Really enjoyed how clean it was in the hotel and our room.
All inclusive
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The staff was so friendly ! I felt safe and welcomed . The check in process was easy . The food was amazing every day from breakfast lunch and dinner . I loved the daily activities and music . Will definately come back and stay again !
None of it Staffing and management are corrupt and thieves
Clean, beautiful, convenient, beachfront, everything!!
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I was especially happy with the food, staff, experience overall. We had the awesome pleasure of staying in the master suite overlooking the ocean from our amazing wrap around balcony .
Fine dining
The staff was nice and the room was beautiful. I recommend the master suite with ocean view.
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Location, pool
The safety. There was always someone by the front door and not anyone could drive up the ramp to the hotel entrance, not even grub hub or tour buses. That made us feel safe.
Super relaxing. Great pool areas and access to the beach.
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Multiple pools, since one closed due to some illness,etc. I also liked the multiple DJ?s and silent jam sessions on Thursday.
My favorite part about the hotel was the cleanliness as well as the room service.
Food was just ok
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The food and seating time
staff was nice
The staff was very friendly and the views from my balcony were amazing
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The service was top notch!
We had some nice rooms with very good view and balcony.
Location, staff and food was excellent!
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Each day was a theme party and things to do
Best things are the pool parties and theme nights!
People were very helpful
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Hotel was quiet and felt very exclusive
Quiet, nice grounds
Cleanness and staffs at restaurants were attentive
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Cleanliness
Very clean and staff is amazing
Front desk, restaurants, food variety, the best daily service, the shows, the show room was nicely set up for dinner. Most of the waitresses were very serving great. One of the was, Leo, she was serving at the swimming pool. Quiet at night,
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The service was wonderful.
The Staff is amazing!
Location, grounds, staff.
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Very good breakfast Nice place
Location good
Food was A+ WORKERS A+ CLEANLINESS A+ CUSTOMER SERVICE A+ !!!
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Everything is connected though an indoor hallway with AC, no need to go outside when really hot.
New, most of staff is very nice, food is above average,
The food is really good.
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The food was outstanding.
This hotel had very beautiful, lush grounds that were very well cared for. The hotel room, all are sites, have beautiful views and are very large and comfortable. The beach is very calm. The two evening bartenders in La Joya were the best!!
The staff at this hotel is 5 star. Every employee we interacted with friendly and helpful. We had a couple requests and one maintenance issue that was addressed promptly. The property was spotless. The beach is clean and groomed.
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Great location in Hotel Zone. The hotel has beautiful beach access and a really nice pool area. Rooms are spacious and clean.
The breakfast buffet
The beach was fantastic. Hotel is well located to nightlife, shopping and restaurants. The food served on property is above average and offers many menu choices. The restaurant staff at the Deck Bar and LeCap were top notch.
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The light show was the best thing at the hotel. The bracelets to get in and out of your room were great, the pool was good too. Not much more.
Service, location, outside facilities
Outside ground where well mantaind, same with pools.
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Plenty of options for eating. Beach is clean. Lots of activities.
The service was great
All the staff except front desk ladies.
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rooms and view
Beachfront room
Nothing they stole a weeding gift that was left with the front desk
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It was very clean.
The location, the staff
The concierge was wonderful to us.
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The location was great and the staff were friendly
Our family had an incredible time in Cancun. The staff were warm and accommodating, making our stay enjoyable. We were thrilled to have vegan food options. The easy and breathtaking beach access added the perfect touch to our unforgettable trip
They have polite and courteous staff and the bar staff at the pool were great.
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All the staff was incredibly nice and welcoming. The hotel had everything we needed and was very clean.
Nothing. Attempt to find positive: After 2 staff members by the depleted pool towel area shrugged their shoulders, said, "I don't know," and walked off, the third person we asked brought us pool towels. One waiter was nice. Overall - Terrible experience.
Pools and beach
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Absolutely Nothing
The customer service was great.
Hotel was very clean. Staff was friendly and knowledgeable
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Rooms are beautiful. Love the pool. All adults.
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The people who worked there were all so helpful hard workers and always looked happy!
Some of the workers
Being so near the water was wonderful.
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Very outdated hotel - but stunning views
Friendly staff in all departments. Ocean view was beautiful.
The view and the staff!
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Where to stay in Cancun
Learn about the top neighbourhoods of Cancun
Haven Riviera Cancun - All Inclusive - Adults Only
Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only offers top-notch services and amenities, ensuring guests experience utmost comfort.Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by resort.Should you require transportation to or from the airport, resort is able to organize it prior to your arrival date.Taxi and shuttle offerings at the resort simplify arranging your excursions, explorations, and additional activities in Cancun.Visitors can take advantage of complimentary parking directly at the resort. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the resort's ticket service and tours.Traveling with minimal baggage is achievable at Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only, as the resort's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay. The resort maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.Each accommodation at Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere.In select rooms of the resort, guests can enjoy the advantage of having air conditioning available for their convenience.At Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace. In select rooms, guests can enjoy a touch of amusement with the availability of television for their entertainment. Rest assured, in a few chosen rooms, the presence of mini bar can be found.Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only, your mornings are greeted with a delightful, free breakfast.Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within resort.Should you prefer not to venture out for a meal, the enticing culinary choices at resort are always available for your satisfaction. Experience an amazing evening effortlessly! Have an enjoyable night without venturing beyond the premises at karaoke rooms, bar and nightclub.For those who prefer savoring meals within their personal space, Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room. Indulge in the numerous pursuits available at Haven Riviera Cancun Resort and SPA - All Inclusive - Adults Only.Make certain to allocate time for discovering the shoreline, easily reachable right from the resort.Unwind after a long day by stopping by massage, hot tub, salon, steam room, spa and sauna to rejuvenate your senses. Each day at resort, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. Bypass the formal attire and choose a laid-back mixed drink or brew at resort's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the resort fitness center ensures you maintain your vitality and wellness.
The staff can't do enough for you and it's super clean
The rooms, the views, the food... Everyone
The staff! The resort is beautiful and definitely an amazing vibe but the staff are what make the resort. They’re amazing, incredible and so many more positive things that I don’t have the character space to fit.
Secrets The Vine Cancun Resort & Spa - All inclusive - Adults Only
Located in Cancún, a few steps from Playa Ballenas, Secrets The Vine Cancun - All Inclusive Adults Only has accommodations with an outdoor swimming pool, free private parking, a fitness center and a private beach area. Each room at the 5-star resort has sea views, and guests can enjoy access to a terrace and to a bar. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The resort will provide guests with air-conditioned rooms offering a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. All rooms feature a closet. The breakfast offers buffet, à la carte or continental options. At Secrets The Vine Cancun - All Inclusive Adults Only you'll find a restaurant serving Italian, Mediterranean and Middle Eastern cuisine. Vegetarian, dairy-free and vegan options can also be requested. Guests can enjoy playing pool, table tennis or sing karaoke, or take advantage of the business center. La Isla Shopping Mall is 1.7 miles from the accommodation, while Cancun Government Palace is 10 miles from the property. Cancún International Airport is 10 miles away.
I was especially happy with the food, staff, experience overall. We had the awesome pleasure of staying in the master suite overlooking the ocean from our amazing wrap around balcony .
Fine dining
The staff was nice and the room was beautiful. I recommend the master suite with ocean view.
JW Marriott Cancun Resort & Spa
Nestled along the beach in the middle of Cancun's hotel zone, this luxurious hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean. JW Marriott features an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment. Guestrooms at JW Marriott Cancun Resort & Spa are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.
Hotel was quiet and felt very exclusive
Quiet, nice grounds
Cleanness and staffs at restaurants were attentive
The Westin Resort & Spa Cancun
Peacefully resting at the quiet end of Cancun's Hotel Zone, this luxury resort offers private white-sand beaches with breathtaking views of the Caribbean Sea and Nichupte Lagoon. Free WiFi is available throughout the property while Premium high-speed WiFi has an extra cost. The Westin features bright and airy guestrooms containing attractive contemporary decor. Feel welcomed with warm lighting, beautiful botanical arrangements, signature music, and the resort's calming white tea scent. Guests can enjoy a wide variety of international cuisine at one of the specialty restaurants on-site. From traditional Mexican food to exotic fruits and delicious fish and seafood. Every dining experience includes over the top Caribbean Sea views. Relax on the private beach or take a swim in one of the 4 outdoor pools. Be pampered at the on-site Heavenly Spa or enjoy a variety of leisure activities such as surfing, tennis, golf and more. Experience an unforgettable Cancun getaway at Westin.
Swimming pools
Friendly staff. Clean. Great AC comfortable beds.
The staff is very friendly
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only
Located in Cancún, a 3-minute walk from Playa Chac Mool, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a garden, a terrace and a restaurant. The property provides a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. With a private bathroom equipped with a shower and free toiletries, certain accommodations at the resort also feature a city view. The rooms have a safety deposit box. The breakfast offers buffet, continental or American options. La Isla Shopping Mall is 2.4 miles from Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only, while Cancun Government Palace is 7.1 miles from the property. Cancún International Airport is 14 miles away.
Hotel employee is the greatest butler
The breakfast buffet
The friendly staff! Fitness room was amazing - loved the kettlebells and how clean everything was inside the gym (smelled amazing too!).
Breathless Cancun Soul Resort & Spa® - All Inclusive - Adults Only
Located in Cancún, a few steps from Langosta, Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With free WiFi, this 5-star resort has a terrace and a bar. The property features a hot tub, nightclub and room service. At the resort each room is equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room comes with a coffee machine, while some rooms are equipped with a balcony and others also offer sea views. Guest rooms include a closet. The breakfast offers buffet, continental or American options. At Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive you'll find a restaurant serving French, Italian and Mediterranean cuisine. Dairy-free and vegan options can also be requested. You can play table tennis at the accommodation, and car rental is available. Around the clock guidance is available at the reception, where staff speak English, Spanish and French. Cancun Government Palace is 3.6 miles from Breathless Cancun Soul Resort & Spa - Adults Only - All Inclusive, while Cancun Bus Station is 4.2 miles away. Cancún International Airport is 12 miles from the property.
The room was wonderful. The Exhale pool was beautiful but for members only.
Good food , great location, great staff and people
Rooms are nice .
Riu Cancun- Adults Only - All Inclusive
Facing the beachfront, Riu Cancun - Adults Only - All Inclusive offers 3-star accommodations in Cancún and features a garden, private beach area and shared lounge. The property has a bar, as well as a restaurant serving Italian cuisine. The resort provides an outdoor swimming pool, hot tub, entertainment staff and a 24-hour front desk. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Riu Cancun - Adults Only - All Inclusive has certain rooms with sea views, and each room includes a balcony. The accommodation offers a buffet or American breakfast. Caracol is a few steps from Riu Cancun - Adults Only - All Inclusive, while La Isla Shopping Mall is 2.9 miles away. Cancún International Airport is 14 miles from the property.
The staff was so friendly ! I felt safe and welcomed . The check in process was easy . The food was amazing every day from breakfast lunch and dinner . I loved the daily activities and music . Will definately come back and stay again !
None of it Staffing and management are corrupt and thieves
Clean, beautiful, convenient, beachfront, everything!!
Riu Caribe - All Inclusive
Located in Cancún, a few steps from Langosta, Riu Caribe - All Inclusive provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. The property has a 24-hour front desk, an ATM and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a closet, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guest rooms will provide guests with a minibar. Riu Caribe - All Inclusive offers a buffet or American breakfast. The accommodation has a terrace. Cancun Government Palace is 4.1 miles from Riu Caribe - All Inclusive, while Cancun Bus Station is 4.4 miles away. Cancún International Airport is 12 miles from the property.
The food and seating time
staff was nice
The staff was very friendly and the views from my balcony were amazing
Hotel NYX Cancun
Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Balam Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.
The people who worked there were all so helpful hard workers and always looked happy!
Some of the workers
Being so near the water was wonderful.
The Hotel Zone is the flashiest part of Cancun, where you'll find the beachfront bars, trendy restaurants and dazzling nightclubs where the party never seems to end. No matter where you are, chances are the powdered sugar beaches are just steps away. Settle into a chaise lounge and someone will soon ask which flavor of margarita you prefer. At the center of it all is Nichupte Lagoon, where the sunsets are ablaze with reds and oranges. Cancun International Airport is about 14 miles southwest.
Riu Palace las Americas - Adults Only - All Inclusive
Located in Cancún, a 2-minute walk from Caracol, Riu Palace Las Americas - All Inclusive - Adults Only has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Offering a restaurant, the property also has a private beach area, as well as a sauna and a hot tub. The property provides nightclub and room service. The resort will provide guests with air-conditioned rooms offering a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Free WiFi is accessible to all guests, while some rooms contain a balcony. Riu Palace Las Americas - All Inclusive - Adults Only offers a buffet or American breakfast. Guests at the accommodation will be able to enjoy activities in and around Cancún, like snorkeling and cycling. Languages spoken at the reception include German, English and Spanish. La Isla Shopping Mall is 2.8 miles from Riu Palace Las Americas - All Inclusive - Adults Only, while Cancun Government Palace is 6 miles from the property. Cancún International Airport is 14 miles away.
The cleanliness and the customer service staff. Server from the buffet, was excellent and haven very prompt with his clearing of our table for the next meal.
Everything was wonderful from the food to fun activities by the pool. Really enjoyed how clean it was in the hotel and our room.
All inclusive
The Westin Lagunamar Ocean Resort Villas & Spa Cancun
Conveniently located in the heart of Cancun's Hotel Zone, this resort and spa offers an extensive beach area, stunning views of the Caribbean Sea, and convenient access to the excitement of Cancun. The Westin Laguna Mar Ocean Resort features 4 spacious outdoor pools and a state-of-the-art fitness center. Guests can spend the day at the hotel's private beach taking part in a variety of the resort's various activities or exploring the area on a guided tour. After a busy day, a massage at the Heavenly Spa by Westin to relax. The guest accommodations at the The Westin Lagunamar Ocean offers views of the Caribbean Sea or Nichupte Lagoon. Guests will enjoy satellite TV and high-speed wireless internet access as well as plush bathrobes and the luxurious Westin Heavenly Bed.
Location, pool
The safety. There was always someone by the front door and not anyone could drive up the ramp to the hotel entrance, not even grub hub or tour buses. That made us feel safe.
Super relaxing. Great pool areas and access to the beach.
Riu Palace Kukulkan - Adults Only - All Inclusive
Located in Cancún, a 1-minute walk from Playa Marlin, Riu Palace Kukulkan - Adults Only - All Inclusive has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Among the facilities of this property are a restaurant, a shared lounge and room service, along with free WiFi throughout the property. The property has a hot tub, entertainment staff and a 24-hour front desk. The resort will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Riu Palace Kukulkan - Adults Only - All Inclusive offers a buffet or American breakfast. The accommodation has a terrace. La Isla Shopping Mall is a 6-minute walk from Riu Palace Kukulkan - Adults Only - All Inclusive, while Cancun Government Palace is 8.7 miles from the property. Cancún International Airport is 11 miles away.
Multiple pools, since one closed due to some illness,etc. I also liked the multiple DJ?s and silent jam sessions on Thursday.
My favorite part about the hotel was the cleanliness as well as the room service.
Food was just ok
If Cancun is shaped like an enormous number 7, then this unbroken string of gleaming white beaches makes up most of the leg. Outdoor activities are the thing here, whether it's catching some rays, sailing from one of the marinas or snorkeling or scuba diving just off the coast. This is also where you'll find the archaeological site of El Rey, once home to the Maya and now populated by sleepy-eyed iguanas. From the southernmost point, Cancun International Airport is a 10-minute drive.
Riu Ventura - All Inclusive
Located in Cancún, a few steps from Playa Delfines, Riu Ventura - All Inclusive provides accommodations with a fitness center, free private parking, a garden and a restaurant. Among the facilities at this property are an ATM and a tour desk, along with free WiFi throughout the property. The resort has an outdoor swimming pool, spa center, entertainment staff and a 24-hour front desk. The resort will provide guests with air-conditioned rooms with a closet, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a terrace and a private bathroom with a shower. Riu Ventura - All Inclusive offers a buffet or American breakfast. The accommodation has a playground. La Isla Shopping Mall is 4.5 miles from Riu Ventura - All Inclusive, while Cancun Government Palace is 12 miles away. Cancún International Airport is 10 miles from the property.
Far exceeded expectations. Buffet food was good.
GR Solaris Caribe All Inclusive
Stay at one hotel and enjoy two incomparable experiences GR Solaris Caribe is an exclusive adults-only retreat, where the elegance of its Mediterranean architecture blends with the serenity of the Caribbean. Located just 8.1 miles from Cancún International Airport, it offers the perfect balance of privacy, sophistication, and accessibility. Its 195 spacious and thoughtfully designed rooms provide an atmosphere of comfort and distinction, equipped with a flat-screen TV, mini-bar, coffee maker, and privileged views that invite complete relaxation. Room service is available for an additional charge. The dining experience is designed to delight all the senses. Café Solaris offers a high-quality breakfast buffet; Bogavante captivates with its spectacular ocean view and an exquisite selection of seafood and international cuisine; and Veneto, specializing in Italian cuisine, provides the perfect setting for a sunset dinner in an intimate and sophisticated atmosphere. In addition, the deli invites guests to enjoy specialty coffees, artisanal baguettes, and light snacks. The resort offers spaces designed for wellness and disconnection, such as reading terraces, ocean-view hot tubs, access to a white-sand beach, and areas that invite total relaxation. Guests can also enjoy the dining and entertainment venues at Royal Solaris Cancún, expanding their culinary and leisure options. The resort features a private marina just 656 feet away, where you can go kayaking in the lagoon and participate in yoga and stretching sessions on the dock. As night falls, the experience continues with live shows and a vibrant atmosphere at its exclusive speakeasy-style sports bar.
Cleanliness
Very clean and staff is amazing
Front desk, restaurants, food variety, the best daily service, the shows, the show room was nicely set up for dinner. Most of the waitresses were very serving great. One of the was, Leo, she was serving at the swimming pool. Quiet at night,
Royal Solaris Cancun - All Inclusive
Royal Solaris Cancun - All Inclusive features a fitness center, a garden and a sun terrace with swimming pool and buffet breakfast in Cancún. Among the facilities of this property are a restaurant, a kids' club and a shared lounge, along with free WiFi throughout the property. There is free private parking and the property provides paid airport shuttle service. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. Royal Solaris Cancun - All Inclusive offers 4-star accommodations with a hot tub and playground. Around the clock guidance is available at the reception, where staff speak English and Spanish. Playa Punta Nizuc is a 11-minute walk from the accommodation, while La Isla Shopping Mall is 5.2 miles away. Cancún International Airport is 7.5 miles from the property.
Plenty of options for eating. Beach is clean. Lots of activities.
The service was great
All the staff except front desk ladies.
Just beyond the glitz and glamour of the beachside resorts, downtown Cancun is an honest-to-goodness Mexican city. The storefront restaurants cater to a local crowd, with traditional fare that's fresh and flavorful. The bars and nightclubs draw a mix of locals and visitors. And if you're looking for souvenirs, you'll definitely find them in the downtown markets.
Dreams Natura Resort & Spa - All Inclusive
Located in Cancún, 17 miles from Cancun Government Palace, Dreams Natura Resort & Spa - All Inclusive provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. Featuring a kids' club, this property also welcomes guests with a restaurant, a water park and a terrace. The property has room service, a 24-hour front desk and currency exchange for guests. The resort will provide guests with air-conditioned rooms with a desk, a coffee machine, a minibar, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Free WiFi is available to all guests, while selected rooms are equipped with a patio. Guest rooms include a closet. Buffet and American breakfast options are available at Dreams Natura Resort & Spa - All Inclusive. The accommodation has a playground. You can play pool and table tennis at this 5-star resort, and the area is popular for snorkeling. Cancun Bus Station is 17 miles from Dreams Natura Resort & Spa - All Inclusive, while La Isla Shopping Mall is 19 miles away. Cancún International Airport is 8.7 miles from the property.
The manager manager was very professional and did resolve our issue promptly. communicated very well.
The view and the room balcony was huge.
The food was good
Oh! The Urban Oasis - Adults only
Offering an outdoor pool and sun terrace, Oh! - The Urban Oasis is located in Cancún. Guests can enjoy the on-site restaurant. Free WiFi is offered and free private parking is available on site. Every room at this hotel is air conditioned and is fitted with a flat-screen TV, private bathroom, and free toiletries. Certain rooms feature a seating area for your convenience. Some units include views of the pool or city. You will find a 24-hour front desk at the property. The hotel also offers car hire. Cancun Government Palace is 1969 feet from Oh! - The Urban Oasis, while Cancun Bus Station is 2953 feet from the property. The nearest airport is Cancún International Airport, 8.7 mi away.
Clean, good breakfast buffet, friendly staff beautiful pool
The staff
it was clean.
Krystal Urban Cancun-Malecon
Located in Cancún, 1.2 miles from Cancun Government Palace, Krystal Urban Cancun & Beach Club has accommodations with an outdoor swimming pool, private parking, a fitness center and a garden. This 4-star hotel offers room service, a 24-hour front desk and free WiFi. The hotel has a terrace and city views, and guests can enjoy a meal at the restaurant or a drink at the bar. The hotel will provide guests with air-conditioned rooms with a desk, a safety deposit box, a flat-screen TV, a balcony and a private bathroom with a shower. Guests at Krystal Urban Cancun & Beach Club can enjoy a buffet breakfast. Popular points of interest near the accommodation include Plaza de Toros Cancun, House of Culture and Parque las Palapas. Cancún International Airport is 10 miles from the property.
The view of the ocean.
Only 20-30 minutes from airport. Large mall located across street with lots of food options. Room cleaned daily and clean towels added. Good security, guards at entrance, key card needed to access elevator, will only work for your floor and pool access.
The location was great for what I needed to accomplish.
Frequently Asked Questions
What are typical hotel check-in and check-out times in Cancún, and how flexible are early/late requests?
What mandatory taxes and typical extra hotel fees should I expect in Cancún bookings?
How much do nightly rates swing seasonally in Cancún (off- vs peak-season)?
How do Hotel Zone, Downtown (Centro), and Puerto Juárez compare for price and transit?
What is typical hotel Wi-Fi performance and coworking availability in Cancún?
What lodging-related scams or safety issues are specific to Cancún lodging areas?
How do weather and events affect hotel availability and pricing in Cancún?
How common are accessibility features (step-free rooms, roll-in showers, elevators) across Cancún hotels?
What payment, deposit, and currency quirks should travelers expect at Cancún hotels?
What are typical cancellation-policy price differences for Cancún hotels (non-refundable vs. flexible)?
Top Tips
- Book your hotel 60-90 days before arrival to secure optimal rates. Prices often drop 18-25% at around 75 days out from their peak.
- Opt for hotels south of Hotel Zone's Km 12 during hurricane season (June-November), as these areas have better natural protection such as lagoon shelter and dune barriers, resulting in 30-40% lower storm surge risk compared to the northern tip.
- When paying by card, always select 'charge in MXN' to avoid Dynamic Currency Conversion (DCC) fees, which add 4-7% at 85% of Cancun hotel POS systems. This also applies at ATMs and restaurants.
- For reliable water supply, especially during the dry season (March-May), choose 'S' or 'Cuatro Diamantes' certified eco-hotels; these maintain 98% water uptime via reverse osmosis systems. Guests with medical or accessibility needs will benefit most; check with PROFEPA for certification or examples like Presidente InterContinental.
- Use Banco Azteca or Scotiabank ATMs for currency exchange, as they add only 3.5% (fixed fee plus interbank rate), much lower than hotel exchange desks which charge a 12-18% spread. For safety, use ATMs inside busy areas or hotel lobbies.
- Request rooms on higher floors (fifth or above) in the Hotel Zone (Km 7-12) for better sea breezes (2.1 m/s average airflow), reducing air conditioning use and experiencing 40% less mosquito activity than ground-floor rooms. Higher floors also provide improved ocean views.
- Choose Hotel Zone properties for easier beach access if that is a priority, as public beach entry is usually under 100 m away versus 1.5-2.2 km from Benito Juárez (downtown) hotels. Downtown locations offer better access to local culture and markets.
- Tip housekeeping 50 MXN (about $3 USD) per room per day, the standard at most 4- and 5-star resorts. Leave cash daily on the pillow or desk.
- Confirm Wi-Fi speed if you plan to work remotely; business-tier rooms average 35-60 Mbps, while standard rooms average 15-25 Mbps and may see slower speeds after 8 p.m. Ask staff for a speed test result or check if co-working spaces are available onsite.
- Skip all-inclusive add-ons if booking outside peak weeks (September-October or May-June). À la carte dining at non-all-inclusive hotels can be 30-40% cheaper in low season, with many properties offering 20% restaurant discounts. Explore local cuisine for extra value.
- Verify step-free access beyond the lobby if you need it, as only 7 out of 48 resorts in the Hotel Zone (including Hyatt Ziva and Hilton Cancun) offer full ADA compliance for pools, rooms, and restrooms. Check the hotel website or contact the hotel directly for the latest accessibility information.
- Book hotels 5-6 months ahead for major event weeks like Spring Break (mid-March) or Super Bowl. Rates can rise 65-90% to $450-$850 USD per night, and beachfront rooms sell out 140+ days in advance. Sign up for price alerts or waitlists to increase your options.
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