About
Located on a 14-mile stretch of pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun. has an infinity pool overlooking the Caribbean Sea. Some of its rooms have views of the sea or Nichupté Lagoon. All air-conditioned rooms at the NYX Hotel Cancun feature a flat-screen cable TV and a private bathroom with a hairdryer. A coffee maker and free WiFi access are also included. Balam Restaurant offers international options. The Chianti Restaurant offers Italian cuisine, open for dinner with prior reservation required. There is also a poolside bar, as well as a lobby bar. The surrounding beaches are popular for water sports. You can go scuba diving at the 2 coral reefs or visit ancient Mayan sites nearby. Cancun Airport is a 20-minute drive away.
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Room Options
Sunset Suite
399 sqft • 1 King
Room Details and Photos
Standard Room
270 sqft • 1 Double
Room Details and Photos
Guest Rating
Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The food.
- The people who worked there were all so helpful hard workers and always looked happy!
- Some of the workers
Cons -
- The curtains in the room facing the street they didn?t keep the light out and the neighbor left there deck light on. It was annoying because I was trying to sleep because I had dental work done
- I booked a deluxe room and was the worst room I?ve ever seen
- Some of the workers were rude and disrespectful
Business Traveler (31)
Solo Traveler (86)
Traveling as Couple (803)
Family with Young Children (233)
Family with Teens (2)
Senior Traveler (27)
Group Traveler (168)
Total (1002)
Tucker
•Posted on: 3-5-2025
The food.
Rita
•Posted on: 9-18-2024
The people who worked there were all so helpful hard workers and always looked happy!
The curtains in the room facing the street they didn?t keep the light out and the neighbor left there deck light on. It was annoying because I was trying to sleep because I had dental work done
Maria
•Posted on: 9-12-2024
I booked a deluxe room and was the worst room I?ve ever seen
Gloria
•Posted on: 6-3-2024
Some of the workers
Some of the workers were rude and disrespectful
Top Amenities:
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. One extra child or adult will be charged USD 150 extra per person per night when using existing beds. Chianti Restaurant Policies: One complimentary dinner for every 3 nights of all-inclusive stay. Advance reservations are required. Umami Restaurant Policies: One complimentary teppanyaki dinner for every 5 nights of all-inclusive stay. Advance reservations are required. One complimentary sushi bar dinner for every 3 nights of all-inclusive stay. No advance reservations are required. Only children 8 years and older are allowed at the teppanyaki and sushi bar. Guest will be asked to pay a deposit of $150.00 USD or $3,000.00 MXN per stay. It will be refunded during check out. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 150.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 14 days of checkout via credit card, subject to an inspection of the property.
Features & Amenities
Highlighted Amenities:
Amenities & Services
location
Hotel NYX Cancun
Boulevard Kukulcan Km. 11.5, Cancun,
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