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2 Star Hotel
Price and location
The vending machine
Price
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2 Star Hotel
Beds were great! Staff very courteous and cheerful
Loud/noisy. No remote called several times and they woukd pick up the phone but not speak back. Dont expect to watch tv.Brought us a broken remote.
Clean room
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2 Star Hotel
It didn?t meet basic standard. I struggled to open the door from outside each time, I had to always call people to help me, it was just so difficult and requires heavy power to lift and open, opening a door should never have been that hard. No iron too
The cleanliness is commendable.
There was no fridge and iron in the room. The service was not as expected !!!
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2 Star Hotel
Room was very hot & stuffy, ac not working properly. Staff very accommodating & gave us another room, which was much better
Staff very friendly Room was nice
Shuttle to the Darien Lake concert
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2+ Star Hotel
the bed is so bad, it is not worth $---
Nothing
Location
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2 Star Hotel
Extended my stay for a few more days and the front desk called my room and woke me up at 11:30 at night to tell me I needed to come down to put a new deposit on the extension and if I wasn?t down there in ten minutes they?d have the police come escort me!
I still haven't got my $50 deposit back from Baymont or microtel
newly updated remodeled and nice size tv
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3+ Star Hotel
The staff
Location....that's it.
Location, Staff and
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2 Star Hotel
Special Adirondack style
We stayed at this location several times over the last two years. We always have a good experience.
The hotel was totally booked over our stay. It was very noisy and difficult to get a good night of sleep. Bathrooms are very small. We will not stay here again.
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2+ Star Hotel
Very few amenities.
the breakfast was terrible
The mattress was not comfortable and the blankets were not winter blankets. The pillows were also not comfortable. There was also no bed for a toddler and there was no heat in the bathroom.
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2+ Star Hotel
Dirty , smelled, outdated
Very rude. The front office lady was extremely rude. I called to ask for a late check out and she gave me until 11:30am and then was knocking at my door at 11:10 screaming that I had to leave and she even called the police saying that I wouldn?t leave
Customer service & clean room
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3 Star Hotel
The pool and spa was out of order
Convenient, good location, easy check in. Spacious rooms
The comfort and breakfast.
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3 Star Hotel
The hotel room was nice and it was close to our venue.
this stay was the worst I ever had here at this hotel
The location
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2+ Star Hotel
It's a simple place a little off the beaten path but that's a plus in our book. Their rooms are consistently clean and the beds are comfortable. The microwave, good-sized fridge, and coffeemaker complete the package. The wifi has always worked well.
Entrances/Exits, breakfast
Bathroom door was not able to close-moulding at top left of door missing ? and poor fit, did not allow door to be closed. Time for them to remodel/repair.
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2 Star Hotel
Price.
Comfortable bed and friendly staff
Very kind and efficient , and great disposition . The owner was great!! Excellent service
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2+ Star Hotel
Lady who checked me in was nice.
Staff, location and cleanliness
Friendly staff. Cozy beds.
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2 Star Hotel
Staff was very nice & helpful. Long term parking very reasonable.
Bathroom there was broken shelf that the towels stayed marker on the walls dark spots on the ceiling in the bathroom and they wanted a $100 security deposit and they ran my room for $75 and then charged me $75 security deposit never got refunded
Bugs
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3 Star Hotel
The staff
Ease of booking and cleanliness.
Desk staff were kind and intelligent
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3+ Star Hotel
just tried to sleep there because we had no choice,The bed was terrible could not sleep,sank in the middle could not stay on the edge rolled into the middle very tall bed couldn?t get into it easily,shower had no bars or shelves- didn?t sleep 3 nights
The overnight staff
The room was outdated and I could smell the water damage from the jacuzzi
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2+ Star Hotel
The staff, They wereno extremely professional
TV didn?t work! No microwave! No fire detectors! Smelly!
The WiFi is awful. We paid for the extended wifi and it still didn?t work.
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2+ Star Hotel
Toilet slow drain almost overflow. We had booked 2 nights and left after one night
Room was excellent for our needs. The refrigerator and microwave were both used. The bed was comfortable. The TV stations were plentiful. Parking was very convenient.
Proximity to SUNY Geneseo
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2+ Star Hotel
Told that the hotel was built in 2023. The decor is modern, more sleek than other hotels in this price range. Very clean. The front desk staff and another gentleman, were extremely gracious and welcoming.
The room was lovely. The staff was helpful and friendly, and the location of the hotel was convenient.
The Hotel was very clean and the staff was very helpful. Answered my questions quickly and got me into my room.
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2+ Star Hotel
Non smoking only
The friendly staff, free coffee, convenience,
Convenient for me to go to relatives and shopping
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2 Star Hotel
Absolutely nothing did I like about this hotel. I would give it a negative rating if I could.
The personnel friendly
Nothing
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2 Star Hotel
The location was excellent
roached, filth, leaking ceiling
It was cheap, people were nice, and the room was clean.
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3 Star Hotel
Customer service, cleanliness of the room, and breakfast options
The woman behind the desk was very outgoing and kind
Nice staff.
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4 Star Hotel
The rooms were amazing, perfectly clean and beautiful. The staff went out of their way to be friendly and accommodating, and the overall physical construction of the building is absolutely gorgeous with the amenities that are on site. The best ever!
Location cleanliness
Gentlemen at the front desk was the highlight of the trip
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2+ Star Hotel
How close it was to places to eat and the highway
The breakfast
Staff and cleanliness
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2+ Star Hotel
It was clean and excellent service
Nice wuitv
The pool was green and gave my children a rash and bacteria infection . There was not hot tub like advertised. The staff was very rude and said they don't accept visa for incidentals. Our room was not clean and the bathtub was rusty
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3+ Star Hotel
Hotel staff is great
Very cool to have a view of the track from your room and/or the indoor hallway. Nice food selection at the complimentary breakfast.
Clean and convenient
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3+ Star Hotel
Needs A LOT of work and updates Window leaked during rain storm and soaked the carpet TV volume did not work Tons of areas that need paint and repairs Vending machines were not stocked Toilet issues Poor shower water pressure Pool hours were HORRIBLE
Hot tub was great, pool was clean , room was clean , staff were great, deep fried cheesecake was amazing from patels the restaurant inside hotel. Prices are good.
Nice pool
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