- Overview & Photos
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- Amenities
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Top Amenities:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Show 50 Verified Reviews
About
This resort is on the ocean and across from the Cancun Convention Center. It features a sauna, hot tub, an oceanfront pool, while rooms include a mini-bar and cable TV. Each room at Krystal Cancun provides air conditioning. A safety deposit box is available in every room. The Krystal offers on-site car rental services. Other services include event organization, laundry facilities and a tour desk. Hacienda El Mortero restaurant is on-site at Cancun Krystal. It provides traditional Mexican cuisine and live mariachi music. The resort also offers a buffet breakfast and on-site bars. Only a short walk from the Krystal Cancun are numerous shops and restaurants. Guests at the resort will also find easy access to a variety of recreational activities including snorkeling, sailing and fishing.
Guest Policies
Check-in:
After 03:00 PM
Check-out:
Before 12:00 PM
Pets:
Pets are not allowed.
Important Info:
The property has the Stay Safe & Clean Sanitary Certification. Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Restrictions for the all-inclusive plan: Children from 0 – 4 for free. Children from 5 – 12, additional fee USD 40.00 Children older than 13, additional fee USD 90.00
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Pleasant
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Friendly staff in all departments. Ocean view was beautiful.
- Location
- The view and the staff!
Cons -
- Need more than one elevator
- Old, musty
- We had a bad room 1st and they changed us to a different room!
Top Quotes:
"Nice location with a very pretty lobby."
"The view from the hotel was awesome."
"Walking distance to everything."
Business Traveler (122)
Solo Traveler (272)
Traveling as Couple (1262)
Family with Young Children (748)
Family with Teens (9)
Senior Traveler (23)
Group Traveler (376)
Room Options
Standard 2 double beds
356 sqft • 2 Double
Room Details and Photos
Deal of the Day
sqft
Room Details and Photos
Family Studio Sea View
356 sqft • 1 King and 1 Sofabed
Room Details and Photos
Club Ocean View
345 sqft • 1 King or 2 Double
Room Details and Photos
Standard 1 King Bed
356 sqft • 1 King
Room Details and Photos
Deluxe King Room
345 sqft • 1 Queen
Room Details and Photos
Location
Krystal Cancun
Blvd. Kukulcan Km 9 Lotes 9 Y 9a Zona Hotelera, Cancun,
Top Hotel Destinations
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- Cancun
- Krystal Cancun