5-Star Hotel

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, - Mexico
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JW Marriott Cancun Resort & Spa
1/156
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  • Policies
  • Amenities
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$749
per night

5-Star Hotel

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, - Mexico
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Top Amenities:

BeachfrontFree Internet AccessFree ParkingHealth ServicesSwimming PoolSwimming PoolAirport ShuttleRestaurantFitness CenterSpaSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/Whirlpool
Show All Amenities

Guest Rating

9

Exceptional

Based on 788 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.5

Hotel Staff

9.4

Overall Quality

9

Show 80 Verified Reviews

About

Nestled along the beach in the middle of Cancun's hotel zone, this luxurious hotel offers comfortable accommodations and relaxing spa services just steps from the turquoise waters of the Caribbean. JW Marriott features an exclusive Mayan-inspired spa that offers spiritual revitalization for body and mind. After a day at the beach, feel pampered with a massage, facial or other spa treatment. Guestrooms at JW Marriott Cancun Resort & Spa are furnished with 32-inch flat-panel LCD TVs and lavish bedding. Take in the view of Cancun's white sand beaches and the Caribbean's sparkling water from the room's private balcony.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195. At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/events

Features & Amenities

Highlighted Amenities:

Beachfront
Free Internet Access
Free Parking
Health Services
Swimming Pool
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Spa
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool

Amenities & Services:

Accessibility meeting spaces available
Accessible bathtub available
Accessible entrance to swimming pool
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to spa
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Airport shuttle (charges may apply)
Facilities for disabled guests available
Fitness center
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kids' pool
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
On-site accessible restaurants/lounges
Outdoor pool
Private beach
Restaurant(s)
Spa services
Spa/sauna
Tennis court & equipment
Visual alarms
Wheelchair accessible

Guest Rating

9

Exceptional

Based on 788 reviews

Location Of Hotel

9.3

Hotel Cleanliness

9.5

Hotel Staff

9.4

Overall Quality

9

Pros +

  • After Marriott changed the adjacent property to all inclusive, they have continued to offer the Cancun experience at the JW. Yes, it was a little pricey, but if you want to do dining on your own this is the choice.
  • It was a beautiful location
  • The staff was incredible, at every step of the way.

Cons -

  • My card attached to room was charged ( pending ) 4k plus during my 4 night stay . I left due to fraud .. hotel says it's hotel policy... I did not authorize any of the charges . I spent 500 in total legitimately. Card company caught it .
  • na
  • No

Business Traveler (46)

Solo Traveler (67)

Traveling as Couple (396)

Family with Young Children (294)

Family with Teens (23)

Senior Traveler (8)

Group Traveler (94)

9
12/5/2024
After Marriott changed the adjacent property to all inclusive, they have continued to offer the Cancun experience at the JW. Yes, it was a little pricey, but if you want to do dining on your own this is the choice.
2
6/8/2024
It was a beautiful location
My card attached to room was charged ( pending ) 4k plus during my 4 night stay . I left due to fraud .. hotel says it's hotel policy... I did not authorize any of the charges . I spent 500 in total legitimately. Card company caught it .
10
2/1/2024
The staff was incredible, at every step of the way.
na
10
1/19/2024
Everyone calls you by your name---it is so impressive--- This is our 2nd time at this resort and we will return next year! It is 1st class in every category!

Room Options

1/7

Club 91 for 2 adults, Club level, Deluxe Guest room, Balcony

453 sqft • 2 Double

Additional toiletAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

1/4

Caribbean Suite, 1 Bedroom Suite, 1 King, Sofa bed, Balcony

926 sqft • 1 King

Additional toiletAir conditioningAlarm clockBathrobe(s)

Room Details and Photos

Club 91 for 2 adults, Club level, Presidential Suite

sqft

Room Details and Photos

1/12

Club 91 for 2 adults, Club level, Presidential Suite

926 sqft • 1 Sofabed

Additional bathroomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

1/13

Club Level for 2 adults, 1 Bedroom Larger Suite

926 sqft • 1 King and 1 Sofabed

Additional bathroomAdditional toiletAir conditioningAlarm clock

Room Details and Photos

Location

JW Marriott Cancun Resort & Spa

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun,