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Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
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Located in Cancún, 15 miles from Cancun Government Palace, Haven Riviera Cancun - All Inclusive - Adults Only has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. The property provides a private beach area, as well as a shared lounge and a terrace. Offering free WiFi throughout the property, the non-smoking resort has a hot tub and nightclub. At the resort the rooms are equipped with air conditioning, a seating area, a flat-screen TV with satellite channels, a safety deposit box and a private bathroom with a shower, free toiletries and a hairdryer. Every room is equipped with a coffee machine, while some rooms also feature a kitchenette with a fridge, a microwave and a minibar. All rooms in Haven Riviera Cancun - All Inclusive - Adults Only are equipped with slippers and an iPod docking station. Breakfast is available, and includes buffet, continental and Full English/Irish options. At the accommodation you'll find a restaurant serving Italian, Mediterranean and Mexican cuisine. Vegetarian, vegan and gluten-free options can also be requested. You can play tennis at this 5-star resort, and car rental is available. Speaking German, English, Spanish and French at the 24-hour front desk, staff are always on hand to help. Cancun Bus Station is 15 miles from Haven Riviera Cancun - All Inclusive - Adults Only, while La Isla Shopping Mall is 17 miles from the property. Cancún International Airport is 7.5 miles away.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are not allowed.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Exceptional
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- The staff were really attentive.
- The food was amazing and service was incredible.
- beautful place, everyone was very nice, friendly
Cons -
- I was not a fan of how the rooms smelled. I know it is commong because of the moisture in the air but it was not the greatest air quality. The good thing is that our butler helped us being speaking to the maids and they sprayed something that helped.
- The beach is not the best for Cancun. Lots of seaweed, and if the currents and other conditions aren't right, you can't even go into the ocean. I've stayed at other resorts where the beach is not an issue and it's very clean, clear, and blue waters.
- we did do for our aniversary and I did go to the front desk 3 times about having something done for our anniversary,but nothing ever was done and the other 2 couples we were with all have specials dinners/champage/breakfasts in there rooms.
Business Traveler (20)
Solo Traveler (31)
Traveling as Couple (865)
Family with Young Children (43)
Group Traveler (107)
Room Options
Serenity Club Junior Suite Swim Out Ocean Front
603 sqft • 1 King
Room Details and Photos
Serenity Club Ocean View Junior Suite with 2 Queen Beds
732 sqft • 2 Queen
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Junior Suite Garden View
603 sqft • 1 King • 1 Sofabed
Room Details and Photos
Serenity Club Two Bedroom Master Suite Ocean Front
1820 sqft • 1 King • 1 King
Room Details and Photos
Location
Haven Riviera Cancun - All Inclusive - Adults Only
Carretera Federal 307 Chetumal-Puerto Juarez Km 335, Cancun,
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