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2 Star Hotel
Was clean , even though there was some bad reviews. Both rom were clean
It was quiet
Everything was great except for person that runs breakfast.
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2+ Star Hotel
The location
Smoking only allowed in the lobby.
Easy checking in
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4 Star Hotel
Restaurant was terrible, no pool, hot tub
Everything
clean
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2+ Star Hotel
Everything
Breakfast was wonderful.
Location is great alongside Keuka Lake. Hotel was exceptionally clean and the my room was comfortable and inviting. Breakfast was great, and there are many food and beverage offerings for purchase in the lobby. Overall a fantastic experience.
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3 Star Hotel
The room appeared clean and staff were extremely kind and accommodating
All Staff was extremely nice, helpful and professional and it was the perfect spot for a beautiful view of the lake
Shower
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2 Star Hotel
Rooms were nice. Breakfast was good.
Could have been cleaner in the room.
Staff and location
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2+ Star Hotel
Pool & amenities with food drink
Go there often. Breakfast prep has been improved.
Hot breakfast and a variety of meal choices, location, helpful and professional staff
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2+ Star Hotel
Every staff member at the desk and the restaurant we encountered were friendly and super helpful. Made us feel right at home!!
The Front desk person was extremely friendly and helpful, She acted like she really enjoyed her job,which was a pleasant surprise
The friendly staff, the restaurant, and the pool was very large
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2+ Star Hotel
Friendly staff, excellent location
not much
WAY over priced for what you get. Beat up room, dank bath, missing tv remote. Very disappointing.
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2+ Star Hotel
Very clean, good breakfast, friendly at desk
The location of hotel is excellent for visiting church history sites.
After staying for 5 days, they only cleaned the room one time, I was complaining daily, I was for towels every day at the counter, they pick up garbage and wet towels just one time, I have to ask for toilet paper. I fill absolute deceived by you,
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3 Star Hotel
There was no iron or ironing board in the room. The tissue box was empty.
The cleanliness of this hotel is absolutely amazing. We traveled quite a bit and we know a clean hotel when we see one and this one is absolutely fabulous. As you pull up, the grounds are spotless, the lobby is spotless, and our room was fabulous.
Nothing
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2 Star Hotel
for the pricr go literally anywhere else.
Clean Bathrooms.
Location. Quiet area, yet stores within easy reach.
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2+ Star Hotel
No comment
The pool was disgusting. CSo cloudy you couldn't see the bottom, and algae thick on sides above water line.
Breakfast
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3 Star Hotel
The beds are so comfortable, and everything was clean.
Rooms were clean and staff was friendly.
1) The extensive hot breakfast 2) The cleanliness of the room and common areas.
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2+ Star Hotel
Location
The breakfast selection was great. Water with lemon and lime to drink by the check-in counter was awesome!
Seemed clean
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3 Star Hotel
The log cabin feel Fireplace
Beautiful rustic lodge style room.
Great location! Cute theme!
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2+ Star Hotel
Staff
THE CONCIERE! SHE WAS AMAZING AND VERY ACCOMODATING!
Nothing . The general manager was very rude
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3 Star Hotel
The staff was very nice and helpful. The room was very clean and well cared for.
Great location. Close to dining and attractions. Plenty of parking. Responsive staff.
We found the hotel of a very good standard for a 3-star hotel. The room was comfortable. We found the bed a little soft, but that may be because my wife has a back problem. Perhaps we should have asked if there is a firmer bed.
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2 Star Hotel
area
No coffee maker in room and no breakfast options.
Staff
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3 Star Hotel
The staff! Check-in was more than efficient and pleasant. It was welcoming, friendly, and helpful. The room and the hotel itself were clean and updated. But the reliable professionalism of the staff was just outstanding and made my stay excellent.
Staff - wonderful!
The bed I slept in was so wonderful and soft. There were two queen beds and one was firm and one plush. I slept like a baby in the plush one!
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3+ Star Hotel
Location, room design and cleanliness
Great staff, very accommodating.
everything
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2+ Star Hotel
The location
Easy location to find on Route 20 just outside of Skaneateles
Location and price!
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2 Star Hotel
Price
It?s location
No heat,after turning heater on it took all night to get the room warm.
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2 Star Hotel
The beds are very comfortable. I like that heat isn't right by the door.
A bit pricy.
Easy on and off the highway, large room
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4+ Star Hotel
Location
pool, location, scenery
Location
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3 Star Hotel
We loved almost everything about this hotel. Would come back in a heartbeat!
Fabulous location, clean, plenty of off street parking, efficient and we loved the "Honor Kitchen". We will absolutely return.
It was close to everything. the staff was very friendly. the room was clean.
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3+ Star Hotel
Terrible. Rooms overpriced. Pd $420 for spa service ($500 incl tip)for my daughter & I for Mother¿s Day; she was too anxious and cancelled on arrival. I paid and tipped for two even though just me due to circumstance. Not even an offer of small credit.
NOTHING!! THIS IS NOT THE HOTEL. IT IS AN OLD BUILGING 3 MILES AWAY AND NOT ON THE LAKE. THEY NEVER TELL YOU UNTIL YOU GET THERE OR THEY PUT IT IN VERY FINE PRINT IN AN EMAIL AFTER YOU BOOK
We thought we booked Bellhurst Castle but it was Bellhurst Manor. We thought the rate was too good to be true and we were right. Very mid-leading.
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2 Star Hotel
Space on either side of the bathroom for storage of our purchases and luggage
Room was very clean.
The hotel is close to Canandaigua and shopping centers if needed. The room was very clean and I found the bed to be super comfortable. The hallways and lobby are a little outdated, but you're not spending time there anyway.
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3+ Star Hotel
Serice & location
The location. The roast duck was delicious. The manager is attentive and knowledgeable about the local attractions.
The location was great for exploring the town. I also like staying in historic buildings.
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