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3 Star Hotel
Honestly leaving, this is the worst hotel that I have ever stayed at.
reception staff very friendly and welcoming. nice cosy room. sound proof couldn't heard any noise from other room or outdoors. nice large open wardrobe. and large shower cubicle. nice location short walking distance from shops and transportation
Leaving.
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3 Star Hotel
Location and staff.
Great check in experience very polite and helpful team. Room was great and location is of one that already planning to rebook and recommend to colleagues.
It's location is near so much and Victoria tube and bus station which made getting around in London easy.
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4 Star Hotel
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3 Star Hotel
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2+ Star Hotel
Value for money at peak time
Quiet.? no street noise
The location of the hotel was excellent close to underground and the Thames river.
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3 Star Hotel
Very good value for money. I honestly expected a little less than I got. The staff was very friendly and professional, and the room was clean.
nothing
As said by many previous positive feedbacks: it is definitely a very well staffed/ equipped maintained hotel property. Got a Floor 4 (room 312) windows shut, quite, light room; AC, Elevator; Good bus/tube network;
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2+ Star Hotel
Small room Bed not comfortable. Tripped on step to bathroom. No amenities. Looks dirty. Asked for room on bottom floor but got room up 53 stairs up.
Location
Very kind staff and location to Victoria station.
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3 Star Hotel
Very clean (spotless ?)
The location was great--in between two Tube stations.
It had three beds which was great for me and my kids. It was in an ok location, close to bus and metro and many great small restaurants.
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3 Star Hotel
Rooms where moldy and covered with paint and strong scent in hallways.
I don't know why this establishment is in business. As you enter the hallways, the stench of mold hits you in the face. There are no elevators, and the rooms were 3 floors up, with endless steep stairs. The rooms are disgusting and dirty.
Nothing.
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3 Star Hotel
Checking out
Walking distance from train station.
Very friendly staff, clean room, clean bathroom. Overall everything was very clean
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3 Star Hotel
The location was by far the best thing and staff did try but wasn't enough to compensate for all the short comings.
Location
Friendly staff. Continental breakfast was included. Close to the underground.
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2 Star Hotel
Location
location! a short walk to Victoria station and Victoria coach station. a little longer to Buckingham palace and tower bridge but still not bad. staff was helpful with answering my questions about getting around london and rooms clean. & breakfast was good
the english breakfast was very good and the location was excellent
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3 Star Hotel
Nothing
Location and I felt really safe in the area.
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4 Star Hotel
The room temperature was not warm enough
This is the best hotel! The staff were sooo welcoming and friendly and helpful. The rooms are super tiny, but the big king bed that was super comfy was all I needed. It's a great location to walk to many sites and restaurants. Highly recommend!
stylish decor and friendly staff
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4 Star Hotel
It was clean
The hotel decor was very quirky! Very modern and had so many visuals to look at. The staff was extremely helpful and all seemed to enjoy their jobs.
Bed, staff
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4 Star Hotel
This is a great location! The staff was excellent, very helpful and friendly.
Staff are very helpful and friendly
Staff were really helpful Food improved from recent stays. Good .menu some cheaper lighter snacks would be good
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3 Star Hotel
We liked the area and the staff. The hotel staff were so accommodating and helpful. The hotel is close to the tube station and close enough that we walked into London all three days.
The price in relation to the hotels location
Cleanliness, location
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4 Star Hotel
Requested a room near to the lift about 15h30pm and told by reception to pay �80.00 extra.Website did not specify river view or city view.
The location, the executive lounge with its delicious drinks and food, the breakfast was amazing, the lobby bar had great food and drinks. I honestly thoroughly enjoyed my stay. Next time I?m in London, I will be staying here.
The staff were lovely.
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Staff was very friendly and helpful
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4 Star Hotel
Perfect location for our plans!
The staff at the front desk.
The location to the metro is great, but definitely not central London.
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3 Star Hotel
Location was great.
Staff was very friendly and helpful. Breakfast was very good
The location is excellent, appears to be a good save area and easy to walk to from Victoria train station.
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3 Star Hotel
24 hour reception, bag storage, clean
Location
Staff- friendly, knowledgeable and helpful!
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