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2 Star Hotel
Beds were great! Staff very courteous and cheerful
Loud/noisy. No remote called several times and they woukd pick up the phone but not speak back. Dont expect to watch tv.Brought us a broken remote.
Clean room
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2 Star Hotel
It's cleanliness and the friendliness of the employees
Worst hotel I have been to in a long time. Glad we only had to stay one night. Staff, room issues, called for us being loud when we were not.
The rooms were newly updated. And close to a lot of fast food restaurants. Along with a grocery store across the street.
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2 Star Hotel
Extended my stay for a few more days and the front desk called my room and woke me up at 11:30 at night to tell me I needed to come down to put a new deposit on the extension and if I wasn?t down there in ten minutes they?d have the police come escort me!
I still haven't got my $50 deposit back from Baymont or microtel
newly updated remodeled and nice size tv
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2 Star Hotel
Close to the interstate.
Clean
Professional staff
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2+ Star Hotel
Dirty , smelled, outdated
Very rude. The front office lady was extremely rude. I called to ask for a late check out and she gave me until 11:30am and then was knocking at my door at 11:10 screaming that I had to leave and she even called the police saying that I wouldn?t leave
Customer service & clean room
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2 Star Hotel
Staff was very nice & helpful. Long term parking very reasonable.
Bathroom there was broken shelf that the towels stayed marker on the walls dark spots on the ceiling in the bathroom and they wanted a $100 security deposit and they ran my room for $75 and then charged me $75 security deposit never got refunded
Bugs
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3 Star Hotel
The staff
Ease of booking and cleanliness.
Desk staff were kind and intelligent
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2+ Star Hotel
The staff, They wereno extremely professional
TV didn?t work! No microwave! No fire detectors! Smelly!
The WiFi is awful. We paid for the extended wifi and it still didn?t work.
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2+ Star Hotel
Non smoking only
The friendly staff, free coffee, convenience,
Convenient for me to go to relatives and shopping
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2+ Star Hotel
Room was clean
The staff was extremely friendly and accommodating.
close to Highway easy access to highways
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2 Star Hotel
The location was excellent
roached, filth, leaking ceiling
It was cheap, people were nice, and the room was clean.
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2 Star Hotel
The location and ease of entering your own room
Location
Very easy to find. The owners were very nice, and the room was very clean.
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4 Star Hotel
Well-priced 4-star hotel
Location
The room was comfortable and clean. The cleaning staff did an excellent job preparing the room each day.
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2+ Star Hotel
Very clean, good breakfast, friendly at desk
The location of hotel is excellent for visiting church history sites.
After staying for 5 days, they only cleaned the room one time, I was complaining daily, I was for towels every day at the counter, they pick up garbage and wet towels just one time, I have to ask for toilet paper. I fill absolute deceived by you,
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3 Star Hotel
Customer service, cleanliness of the room, and breakfast options
The woman behind the desk was very outgoing and kind
Nice staff.
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2+ Star Hotel
How close it was to places to eat and the highway
The breakfast
Staff and cleanliness
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2+ Star Hotel
It was clean and excellent service
Nice wuitv
The pool was green and gave my children a rash and bacteria infection . There was not hot tub like advertised. The staff was very rude and said they don't accept visa for incidentals. Our room was not clean and the bathtub was rusty
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3+ Star Hotel
Needs A LOT of work and updates Window leaked during rain storm and soaked the carpet TV volume did not work Tons of areas that need paint and repairs Vending machines were not stocked Toilet issues Poor shower water pressure Pool hours were HORRIBLE
Hot tub was great, pool was clean , room was clean , staff were great, deep fried cheesecake was amazing from patels the restaurant inside hotel. Prices are good.
Nice pool
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2 Star Hotel
Nothing
Price was the only positive but not worth it given the conditions.
Location
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2+ Star Hotel
Comfortable beds and close to our son?s home
The front desk clerk informed me of the rewards since my bf lives there and I?ll be coming out to visit him more frequently
We love this hotel! Always clean, staff are professional, central location in Brockport.
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3+ Star Hotel
The indoor pool area is a nice amenity.
The public spaces
Nice staff and comfortable rooms
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2+ Star Hotel
Bed was fine.
Location
The pool is dirty. They didn't clean the bathroom. We had to go to the desk to ask for garbage bags and toilet paper. They did not fill the soap or shampoo
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2+ Star Hotel
LibLocation
The people were wonderful
It?s the nicest choice for hotel reservations in the Binghamton area.
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2 Star Hotel
Why this hotel exists
Nothing.
There was only one bath towel in the room. No handtowels, no washcloths. The one towel was dirty and used. Went to the desk to ask for more towels and was told they would bring them to my room. They didn't, it says online breakfast is included. Was not
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2+ Star Hotel
Friendliness of staff
We arrived late at night. A shuttle picked us up within 10 minutes. The hotel was clean and quiet.
It was a rather small room, but was clean and quiet except for airplanes
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3+ Star Hotel
Sometimes over crowded pool or broke hot tub
Staff was fantastic!
Pillows mattress
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2+ Star Hotel
Staff and the breakfast
Cleanliness and location.
Breakfast area.
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2+ Star Hotel
The breakfast and clean room.
Fairly quiet. Breakfast dude was great.
The hotel room jacuzzi, the hours of everything and the complimentary breakfast!
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3 Star Hotel
Front desk staff were very friendly
Location
The location was convenient to the Univ. of Rochester and UR Strong Hospital.
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2+ Star Hotel
Clean room and it's close to home
Spaciousness of room; good tv channel variety; quietness throughout: very good breakfast; very helpful staff
Location.
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