3.5-Star Hotel

Hyatt Regency Rochester

125 East Main Street, Rochester, NY - United States
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Hyatt Regency Rochester
1/25
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$183

3.5-Star Hotel

Hyatt Regency Rochester

125 East Main Street, Rochester, NY - United States
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Top Amenities:

Free Internet AccessRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.1

Good

Based on 437 reviews

Location Of Hotel

8.3

Hotel Cleanliness

7.9

Hotel Staff

8.1

Overall Quality

7.1

Show 53 Verified Reviews

About

Hyatt Regency Rochester is accessible from the Frederick Douglass Greater Rochester International Airport, as well as train station, bus station, all within 3 mi radius. The hotel is 3117 feet from Strong National Museum of Play. Located 492 feet from the Genesee River and connected to the Rochester Riverside Convention Center by a sky bridge, Hyatt Regency Rochester features a restaurant, lounge and fitness center with sun terrace. The air-conditioned rooms at the Rochester Hyatt Regency feature wood flooring and Hyatt Grand Beds. The rooms are equipped with 42-inch flat-screen TVs and WiFi. Each room is furnished with a coffee maker and seating area. American cuisine is offered at Astor on Main in the Hyatt Regency. Center City Terrace and Lounge is open for cocktails and light meals in the evening. Savory cuisine is available any time of the day at The Street. There is also a starbucks and a 24-Hour Market at the property. After working out in the gym, guests can swim in the heated indoor pool. The 24-hour business center has fax and copy services available.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. A damage deposit of USD 150 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Accessible parking
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Kid-friendly dining
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Restaurant(s)

Guest Rating

7.1

Good

Based on 437 reviews

Location Of Hotel

8.3

Hotel Cleanliness

7.9

Hotel Staff

8.1

Overall Quality

7.1

Pros +

  • They did not have a room available and u booked 4 weeks before arrival. Out only choice was to tale a room with no heat. .
  • Not much. It's a nice building, but from the appearance and overall condition, it looks it was once a Hyatt that was taken over by another company that has let it become shabby.
  • Location was good. It has the skeleton of a good hotel.

Cons -

  • I did not like anything about the hotel except close to where we needed to be that evening.
  • 1. Unpleasant front desk employees, manager�not�helpful. 2. ?Beggars in the lobby right by the front desk. 3. ? Marijuana smell in the hotel. 4.? Paid for river view room, got room with ugly view. 5. ?Double-charged for room. 6. ?Hard to get phone help.
  • The room was virtually barren - plain furniture, second tier soaps, mini-closet, poorly working refrigerator, no robes, no charm.

Top Quotes:

"Walking distance to restaurants. "

"The view was surprisingly beautiful. The staff was awesome. "

"Conveniently located, clean and comfortable."

Business Traveler (52)

Solo Traveler (76)

Traveling as Couple (149)

Family with Young Children (155)

Family with Teens (12)

Senior Traveler (18)

Group Traveler (43)

2
They did not have a room available and u booked 4 weeks before arrival. Out only choice was to tale a room with no heat. .
I did not like anything about the hotel except close to where we needed to be that evening.
5
Not much. It's a nice building, but from the appearance and overall condition, it looks it was once a Hyatt that was taken over by another company that has let it become shabby.
1. Unpleasant front desk employees, manager�not�helpful. 2. ?Beggars in the lobby right by the front desk. 3. ? Marijuana smell in the hotel. 4.? Paid for river view room, got room with ugly view. 5. ?Double-charged for room. 6. ?Hard to get phone help.
3
Location was good. It has the skeleton of a good hotel.
The room was virtually barren - plain furniture, second tier soaps, mini-closet, poorly working refrigerator, no robes, no charm.
10
The comfort of the room, and the view.
No, loved everything

Room Options

1/3
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1 King Bed

345 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCity view

Room Details and Photos

1/5
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Queen Room with Two Queen Beds and River View

351 sqft • 2 Queen

Air conditioningAlarm clockBath or ShowerCloset

Room Details and Photos

1/8
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Junior Suite

sqft • 1 Double

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Location

Hyatt Regency Rochester

125 East Main Street, Rochester, NY