2.5-Star Hotel

Fairfield Inn & Suites by Marriott Rochester East

915 Hard Road, Webster, NY - United States
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Fairfield Inn & Suites by Marriott Rochester East
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  • Policies
  • Amenities
  • Reviews
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$127

2.5-Star Hotel

Fairfield Inn & Suites by Marriott Rochester East

915 Hard Road, Webster, NY - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolRestaurantFitness CenterSpaHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/Whirlpool
Show All Amenities

Guest Rating

7.5

Good

Based on 162 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.1

Hotel Staff

8.2

Overall Quality

7.5

Show 39 Verified Reviews

About

Fairfield Inn by Marriott Rochester East is located in Webster, within 9.1 miles of George Eastman House and 10 miles of Seneca Park. This 3-star hotel offers a 24-hour front desk and an ATM. The hotel has an indoor pool, fitness center and a shared lounge. Guests at the hotel can enjoy a buffet or a continental breakfast. Fairfield Inn by Marriott Rochester East offers a hot tub. A business center and vending machines with snacks and drinks are available on site at the accommodation. Rochester Riverside Convention Center is 11 miles from Fairfield Inn by Marriott Rochester East, while The National Museum of Play is 11 miles from the property. Greater Rochester International Airport is 16 miles away.

Guest Policies

Check-in:

After 16:00

Check-out:

Before 12:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. Please note that rooms will be under renovation from 28th October, 2016 to 27th January, 2017. Please expect noise and light disturbances between 9:00 and 17:00 hours.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Restaurant
Fitness Center
Spa
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool

Amenities & Services:

Accessible bathtub available
Accessible entrance to swimming pool
Accessible parking
Accessible registration desk available
Accessible rooms through interior corridor available
Accessible rooms with 32-inch wide door opening available
Accessible route to business center
Accessible route to fitness center
Accessible route to guest rooms
Accessible route to the registration desk available
Accessible shower available
Accessible toilet
Accessible vanities available
Closed-caption TV
Facilities for disabled guests available
Fitness center
Flashing door knocker available
Free Breakfast
Free Wi-Fi
Free parking
Hearing accessible room and/or kit available
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Lowered deadbolt on doors available
Lowered electrical outlets available
Lowered night guard on doors available
Lowered view port in doors available
Mobility accessibility available
Non-slip grab bar available
Non-smoking property
Restaurant(s)
Spa services
TTY/TDD compatibility available
Visual alarms
Wheelchair accessible

Guest Rating

7.5

Good

Based on 162 reviews

Location Of Hotel

8.6

Hotel Cleanliness

8.1

Hotel Staff

8.2

Overall Quality

7.5

Pros +

  • Clean room and it's close to home
  • Spaciousness of room; good tv channel variety; quietness throughout: very good breakfast; very helpful staff
  • Location.

Cons -

  • Shannon the receptionist for the 11-7:30 shift is constantly rude and unprofessional
  • Bathtub drain was very, very slow to empty
  • The cleanliness and not being able to get things done that we requested were frustrating. The hotel had a musty smell. Night smelled like marijuana. We know marijuana is legal in NY but the smell just doesn't sit right with two non-smokers.

Top Quotes:

"The staff was outstanding and anticipated our needs."

"It was outstanding."

"Breakfast was buffet so a lot of choices."

Business Traveler (18)

Solo Traveler (51)

Traveling as Couple (93)

Family with Young Children (76)

Family with Teens (3)

Senior Traveler (4)

Group Traveler (14)

9
Clean room and it's close to home
Shannon the receptionist for the 11-7:30 shift is constantly rude and unprofessional
10
Spaciousness of room; good tv channel variety; quietness throughout: very good breakfast; very helpful staff
Bathtub drain was very, very slow to empty
5
Location.
The cleanliness and not being able to get things done that we requested were frustrating. The hotel had a musty smell. Night smelled like marijuana. We know marijuana is legal in NY but the smell just doesn't sit right with two non-smokers.
9
Friendly staff and good amenities
Should not have advertised two beds when only one beds were available.

Room Options

1/2
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King Room

179 sqft • 1 King

Air conditioningAlarm clockBath or ShowerCarpeting

Room Details and Photos

1/4
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Guest room, 2 Queen

183 sqft • 2 Queen

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

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Larger Guest room, 1 King, Sofa bed

sqft • 1 King and 1 Sofabed

Room Details and Photos

Location

Fairfield Inn & Suites by Marriott Rochester East

915 Hard Road, Webster, NY