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3+ Star Hotel
Great price and great location
Clean room, comfy beds. You call the number by the front door to get your room assignment and key pad code to access your room, so we never actually met anyone on the staff. The lounge area downstairs looked like a great gathering space for guests.
The price was OK and location good.
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2 Star Hotel
Staff was friendly and welcoming. Turned heat up for me to warm the room before I arrived. Very affordably priced.
The staff was very friendly and informative
LOCATION and the service provided were great.
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2 Star Hotel
everything
Nothing
Nothing
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2+ Star Hotel
walking distance to town, has parking lot, clean, staff was friendly, great price.
Location
Close to downtown
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2+ Star Hotel
The pool didn't work and the staff was rude.
It was dark, some areas needed refurbishing. Areas in the bathroom where things were done, were not completed, like the shower bar was rehung, but the old holes were not patched and painted? Things like that.
location
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2+ Star Hotel
The location and the connivence of how close everything was to the hotel.
Nothing this was a step above a truck stop. We had to ask the front desk to service the room each day after they didn¿t do it after the first night. The breakfast was waffles and refrigerated sandwiches. The exercise room had no light weights.
It was just okay.
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3 Star Hotel
Many things in room were broken. Showers in both rooms we had didn?t have hot water
Shuttle service and fantastic front desk supervisor.
The staff and free breakfast
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2+ Star Hotel
Clean comfortable bed, perfect location, easy to find
Nothing
Nothing
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2 Star Hotel
Good location for Bills football game. Also hotel was finally renovated. Desperately needed it.
Hotel employee was very receptive and he listened
Clean rooms, amazing staff.
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2+ Star Hotel
It was clean; the room was comfortable; the personnel were friendly and helpful and the complimentary breakfast was very good.
Nothing. In and out
Location
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2 Star Hotel
Location off thruway.
Nothing
Location
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2 Star Hotel
The heater worked amazing
Nothing
Very quite
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2+ Star Hotel
Location, and free breakfast
Staff very friendly and welcoming cleanliness and location
Lies! They have lied us while we knew that we paid for 2 adults and 4 kids, they did a mischief on us intentionally . It also smells so bad the toilet. We had an unpleasant experience with the staff during the conversation we made such as ...
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3 Star Hotel
View
It's history.
Friendly staff! Great location. Clean!
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2+ Star Hotel
The room was very nice.
Comfortable and Clean. Offered hot soup and crackers and large chocolate chip cookies at 5 p.m. They had 8 oz bottles of water available free of charge.Excellent breakfast, too.
Staff was fantastic, helpful and kind!! Hotel so clean, breakfast so good!
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3+ Star Hotel
The king suite was amazing. The location exceptional. The city view wonderful.
The location was good
Breakfast was extremely busy and no place to sit.
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3 Star Hotel
Location and price
The hotel was clean and in a great location. Breakfast was hot and excellent.
Charging $20 USD for parking is too much.
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3 Star Hotel
The room didn't have enough tables
Omggggg a Steam Room!!!
The staff were amazing so helpful I was there during a blizzard and they were like a ray of sunshine at the end of a dark tunnel
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3 Star Hotel
Location and places to eat within walking distance
Room
Very clean room, helpful staff, and convenient location
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4 Star Hotel
Proximity to local establishments
Helpful and friendly staff. Within walking distance of the locations I was visiting.
The staff was so friendly.
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3 Star Hotel
As soon as someone saw me, whether they were in housekeeping, elevator cleaning, front desk, dining -z they were So NICE!!!
Staff & breakfast
Reasonable price
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2+ Star Hotel
Breakfast, Staff was very friendly and helpful.
It was so clean and close to the venue we were visiting, it was so nice to come back to after a very long day/night. Staff was friendly, the area is very charming and overall was a pleasant experience.
no slam toilet seats and low boy toilets and no drawer between the beds
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2+ Star Hotel
Lack of microwave in any area to use. Also, the plugs in the room did not hold the plug in. The pool was also closed.
No microwave anywhere in the hotel to use. The pool was unavailable for use.
Location and friendly staff
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2+ Star Hotel
Staff was friendly but no manager to take care of problems.
Bed bug bites. Stained carpet. Stained furniture. No outlets for phone charger.
Clean quiet
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3 Star Hotel
I enjoyed everything of this hotel! The staff were all super friendly and the hotel was beautiful and clean, I have recommended it to all my friends and family.
Beautiful hotel, very friendly staff member at the check in desk
nice room, pool, parking
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5 Star Hotel
I love everything about the hotel especially the pool the valet service in the continental breakfast in the morning
There must have been a mistake because I did not get the room that I had requested. I had a view of a parking garage. It was the most expensive room in the hotel and was tiny. The coffee maker was broke upon my arrival and. There was no jacuzzi tub
Cleanliness , courtesy of the entire hotel staff , a hotel that takes pride in its business.
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2+ Star Hotel
Parking was limited and the walk to the side doors were not shoveled and salted. Made it difficult to walk and very hard to wheel suitcase
The staff
Good Rate
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3+ Star Hotel
The hotel wasn?t actually bad. 12 of us went and booked 6 rooms and everyone else had a better room than us.
I really liked the restoration to its original glory. The Art Deco style shines in this hotel. The staff was also very helpful and friendly. The coffee shop - not officially part of the hotel - was also great.
This history and construction of the hotel exceeds all expectations.
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3 Star Hotel
Location
Location
Location it?s was clean, quiet I even had a lady from house keeping help me get to my room cause it was a far walk and I?m having trouble with my legs
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3 Star Hotel
Space
Location
The hotel was 10 minutes from the gymnastics competition. Nice area to spend the night in. Hotel was clean, spacious room with nice staff. Front desk person was extremely helpful, polite and generous.
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