2.5-Star Hotel

Comfort Inn & Suites Hamburg

3615 Commerce Place, Hamburg, NY - United States
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Comfort Inn & Suites Hamburg
1/21
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  • Policies
  • Amenities
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$92

2.5-Star Hotel

Comfort Inn & Suites Hamburg

3615 Commerce Place, Hamburg, NY - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesSwimming PoolKitchen/KitchenetteRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

6.6

Pleasant

Based on 592 reviews

Location Of Hotel

7.8

Hotel Cleanliness

7.2

Hotel Staff

7.7

Overall Quality

6.6

Show 59 Verified Reviews

About

The Comfort Inn & Suites hotel is located on Interstate 90, just four miles from Hilbert College. It is minutes from First Niagara Center, McKinley Mall, the Peace Bridge, Buffalo Niagara International Airport and Ralph Wilson Stadium, home of the NFL's Buffalo Bills. Erie County Fairgrounds is three miles away from the hotel. World-famous Niagara Falls, Darien Lake Theme Park and the Buffalo Niagara Convention Center are only a short drive from the hotel. Visitors can enjoy fishing and swimming in the surrounding area. A golf course is also nearby. A variety of restaurants and cocktail lounge are located close to the hotel. Hotel full-service amenities and features include free hot breakfast, free high-speed Internet access in all rooms, fitness center and indoor heated pool. In addition to all standard amenities, select rooms include refrigerators and microwaves. Nonsmoking rooms can be requested. It is a pet-friendly hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. A damage deposit of USD 250 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Swimming Pool
Kitchen/Kitchenette
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Breakfast
Free Wi-Fi
Free parking
Hot tub/Whirlpool
Hygiene certification
Indoor pool
Kitchen
Non-smoking property
Pets allowed (charges may apply)
Professional cleaning services
Restaurant(s)
Shared kitchen
Wheelchair accessible

Guest Rating

6.6

Pleasant

Based on 592 reviews

Location Of Hotel

7.8

Hotel Cleanliness

7.2

Hotel Staff

7.7

Overall Quality

6.6

Pros +

  • location
  • Very helpful staff. Went above and beyond to keep things normal in a blizzard.
  • The included breakfast

Cons -

  • The pool didn't work and the staff was rude.
  • It was dark, some areas needed refurbishing. Areas in the bathroom where things were done, were not completed, like the shower bar was rehung, but the old holes were not patched and painted? Things like that.
  • the pool was out of order, the toilet in the room didn't flush, the bathroom in the lobby had a sign on it "not for public use," there were couches in the halls with stains and springs showing, there were mirrors removed from the walls in the room, the w

Top Quotes:

"Friendly staff, clean and inexpensive. "

"Like the free coffee; breakfast is excellent. "

"The staff is outstanding and the accommodations are a great value for the price. "

Business Traveler (45)

Solo Traveler (69)

Traveling as Couple (128)

Family with Young Children (157)

Family with Teens (11)

Senior Traveler (8)

Group Traveler (48)

1
The pool didn't work and the staff was rude.
5
It was dark, some areas needed refurbishing. Areas in the bathroom where things were done, were not completed, like the shower bar was rehung, but the old holes were not patched and painted? Things like that.
3
location
the pool was out of order, the toilet in the room didn't flush, the bathroom in the lobby had a sign on it "not for public use," there were couches in the halls with stains and springs showing, there were mirrors removed from the walls in the room, the w
9
Very helpful staff. Went above and beyond to keep things normal in a blizzard.
No microwave or fridge in my room.

Room Options

1/5
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1 King Bed, Suite, Non Smoking

sqft • 1 King

Air conditioningBlackout curtainsClosetCoffee/tea machine

Room Details and Photos

1/2
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2 Double Beds Nonsmoking

323 sqft • 2 Double

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/5
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Double Room with Two Double Beds - Accessible/Non-Smoking

251 sqft • 2 Double and 1 Sofabed

Accessible roomAir conditioningBath or ShowerCarpeting

Room Details and Photos

1/5
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King Suite with Sofa Bed - Non-Smoking

251 sqft • 1 King and 1 Sofabed

Air conditioningCarpetingClothes rackCoffee/tea machine

Room Details and Photos

1/2
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Guestroom

248 sqft

Room Details and Photos

Location

Comfort Inn & Suites Hamburg

3615 Commerce Place, Hamburg, NY