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2 Star Hotel
They r clean and nice
Love how peace full it is
The staff were always friendly and knowledgable. I never had any issue with extending my stay multiple times. Even the security guard was super friendly.
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2 Star Hotel
I liked having a small kitchen.
It's close to John Wayne (SNA) Airport which is what I needed for a morning flight. The building was clean enough for most inspections.
Permanent residents were smoking in their rooms
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3 Star Hotel
An excellent place to stay when I'm in Orange County, CA. Very clean, friendly staff, great breakfast----what more can a traveller's ask?!
Great Location Friendly people
The location and the included breakfast are definitely highlights of this hotel.
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1 Star Hotel
Price, the room was decent enough.
Checking out and leaving
Comfortable bed
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2+ Star Hotel
Nothing really.
Best staff
It was very nice and was a good deal
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3 Star Hotel
Love the location
The location. We like watching freight trains. Late at night the trains come by. That was fun.
Excellent customer service!
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2 Star Hotel
Nothing
Nothing.
Nothing.
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2+ Star Hotel
Run down, poor maintenance both in and out. Stains and cigarette burns on carpet. Paint peeling off front door of room. Grounds dirty dog poop everywhere.
Hot tub and pool did not work, bathroom door didn't shut, bed and pillows were very uncomfortable, and the second tv didn't even work.
Price
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2 Star Hotel
Location
the staff in lobby are the nicest poeple ive seen thank u hotel employee
We needed to meet family at the docks. It was really easy to get there. It's off a very busy road but rooms (we had two), were quiet since they are located behind the main entrance. The pool/hot tub area looked neat and clean. Super friendly !
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2+ Star Hotel
The employees Early check in Shuttle service
Place is easy to find.clean room and the whirlpool too.staff are nice not friendly (dinning people)but helpful
Toilet water continually ran. I reported it. Maintenance came and worked on it. Man said it was fixed, but it continued to run for the duration of my stay.
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3+ Star Hotel
Clean, staff was excellent, location was good, breakfast was good.
The hotel room was clean, check in was easy. Cafe / pub breakfast was delightful. Music at the pub was perfect. Courtyard was well kept.
The quality of the hotel meets the expectations. WE stay here as often as we can when visiting the area. It is our favorite place in Lake Forest. Breakfast is always a real benefit.
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2+ Star Hotel
Clean room, well furnished, spacious.
Friendly, clean, good breakfast
Fantastic staff, great people make it the place to stay
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2+ Star Hotel
Clean and safe.
Easy check in and out.
none
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3+ Star Hotel
Very well managed, clean and comfortable hotel to stay.
The AC is so bad.
It was quite
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2 Star Hotel
The second room we order
Too many dogs and drug users
Inexpensive
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2+ Star Hotel
This hotel is not maintained well. The elevator was broken so had to take the stairs to the 3rd floor. As an extended stay with a kitchen they had no utensils, The ?free breakfast? is instant oatmeal which was disingenuous advertising.
mini kitchen
Nothing
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3+ Star Hotel
Very clean, great amenities like gym and laundry. Friendly and professional staff.
The staff was top tier
staff friendly and helpful.
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3 Star Hotel
Location
Location/cleanliness/great customer service and accommodation
The patio area and employees
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2+ Star Hotel
Price
Friendly staff
Proximity to the hospital where my child was having surgery. Fair price in comparison to other local hotels.
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3 Star Hotel
Location, staff, cleanliness
We have stayed a couple times in this hotel and were very happy with the cleanliness, staff and overall experience. Location is great with many restaurants, stores, Target, Walmart in less than 5 min drive.
Very clean and friendly staff. Location is nice and the room is larger than typical suites.
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3 Star Hotel
The service is five star. Wonderful Staff
location of the hotel is 7 minutes away from John Wayne airport and conveniently right next to the freeway.
Comfortable bed. Clean bathroom.
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2+ Star Hotel
Location
Very accommodating front desk service. The young lady checked us in early and was extremely helpful
Room smelled cleaned and I had no issues finding parking close to my room. Location off the highway is very convenient and restaurants are 5min away.
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2+ Star Hotel
Location
Location
It's was close to the beach and the freeway back home
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3 Star Hotel
The staff was outstanding! Everyone was so friendly and accommodating. I will definitely start again!
Location and easy checkin/checkout process.
Proximity to airport and amenities.
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2+ Star Hotel
Location was nice but being on the PCH highway was very loud.
Location
The up grade was nice. Great breakfast and great staff
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3 Star Hotel
Pet friendly
The staff were superb!!! We arrived late, and requested a quiet room, (planes going by were loud in the lobby). The desk attendant, and manager gave us a quiet room, and we were extremely appreciative.
Location and shuttle from hotel employee Airport. Staff was exceptional.
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2+ Star Hotel
Smelled horrible, filthy bathroom
Very poor service
The only thing I like about the neighborhood is nice and quiet at the evening.
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3+ Star Hotel
Clean, modern room
The room was comfortable and clean and had a great location
Location is amazing. They have a lot of different food all walking distance. At least 2-3 minutes of walking distance.
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3+ Star Hotel
The customer service agent. He was very helpful and knowledgeable.
No hot water in the shower
The staff is excellent.
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3 Star Hotel
The friendly atmosphere and the decor
Changed sheets every 7 days! Had to deal with bed bugs! Asking for refund
None
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