Guest Score and Reviews for Embassy Suites by Hilton Portland Washington Square
Read reviews by verified guests for Embassy Suites by Hilton Portland Washington Square in Tigard.
8.5
Excellent
Staff
8.9
Cleanliness
8.7
Location
8.7
Based on 565 reviews | All reviews are from verified hotel guests
Filter reviews by traveler type:
| | | | | | |
8
Verified Hotel Guest
Traveling as a Family with Young Children
4/14/2024
We arrived after dark on a day that there was a power outage in the area so there were only emergency lights availabe in the hotel and no lights on in our room. Staff was providing glow sticks and trying to accomodate guests as best they could.
I wish there was a magnified cosmetic mirror in the bathroom.
Verified review from acustomer
10
Jeffery
Traveling as a Family with Young Children
2/20/2024
I loved the breakfast and the pool
Verified review from acustomer
9
Verified Hotel Guest
Traveling as a Family with Young Children
1/16/2024
Great hotel, great breakfast options.
$10 charge for parking seemed like an extra cash grab. Had to park in the back of the hotel during the winter storm. Entrance was open but not initially taken care of making it dangerously slippery.
Verified review from acustomer
5
Michelle
Traveling as a Family with Young Children
10/28/2023
This guest did not leave comments about this hotel.
Verified review from acustomer
7
Malika
Traveling as a Family with Young Children
10/24/2023
Breakfast was amazing!
Hotel was very worn. It was not dated, but a bit dirty.
Verified review from acustomer
10
Susan
Traveling as a Family with Young Children
10/19/2023
Perfect
Verified review from acustomer
8
Nicole
Traveling as a Family with Young Children
10/12/2023
Would stay again
Great room…had a separate living room, large bathroom, bedroom was large with comfortable beds. Had a complimentary Happy Hour and Breakfast.
Nothing really but Faucet in bathtub was dripping
Verified review from acustomer
10
Candice
Traveling as a Family with Young Children
10/10/2023
Perfect
Verified review from acustomer
10
Kennard
Traveling as a Family with Young Children
9/5/2023
Perfect
Verified review from acustomer
7
Verified Hotel Guest
Traveling as a Family with Young Children
9/1/2023
Location, parking, snacks and breakfast
Room was dirty. Hair in bathtub, residue and dirty surfaces.
Verified review from acustomer
8
Chadwick
Traveling as a Family with Young Children
8/22/2023
Very good
Location and staff. Happy hour was cool as well
The elevators
Verified review from acustomer
9
Terry
Traveling as a Family with Young Children
8/21/2023
Exceptional
Verified review from acustomer
8
Lanchi
Traveling as a Family with Young Children
8/21/2023
Our stay was great, just a few minor things that had bothered me. I have never had any experience like that, this is the
Clean, friendly staff, lots of amenities!
Pool was over crowded, lots of kids diving in the pool and not enough seating for the ones who were there to watch their kids. It was very humid in that room.
Also, with as big as the place is there should be another set of elevators, with a limit of 5 people per ride that’s impossible to get anywhere. Especially for the ones who are not able to take the stairs.
Verified review from acustomer
10
Paul
Traveling as a Family with Young Children
8/16/2023
This guest did not leave comments about this hotel.
Verified review from acustomer
1
Kelly
Traveling as a Family with Young Children
8/15/2023
The breakfast
Our room had a leaky faucet in the bathtub, the bedroom tv wasn¿t programmed with the remote and had no channels available and one of the bed frames wa s broken. Management didn¿t care or address. Cleanliness was bad.
Verified review from acustomer
2
James
Traveling as a Family with Young Children
8/14/2023
When we got there on Friday to check in the manager, Checker said he looked a little sloppy, but hey whatever when we we
The location it was close to the Washington Square mall target and even the outlets was just across the street
How dirty it was, and how the front desk people looked very unprofessional
Verified review from acustomer
9
Susan
Traveling as a Family with Young Children
8/14/2023
good breakfast, spacious room
elevator is extremely slow. only 2 of 3 was working.
Verified review from acustomer
10
Teresa
Traveling as a Family with Young Children
8/14/2023
Perfect
Verified review from acustomer
8
Vicki
Traveling as a Family with Young Children
8/11/2023
Very good
Verified review from acustomer
5
Bhanu
Traveling as a Family with Young Children
8/8/2023
Embassy Suites - Lost glory !!!
Breakfast was decent for the crowd - being such a large hotel !
Room in general needs a make over. Old dirty carpet, stained sofa bed, extremwly old and uninviting extra comforter, door with broken lock microwave from the 60s with analog timer, toilet with unrefilled shampoo did not make us feel welcome.
The long wait for elevator was not enjoyable. I know it is can't be fixed now but for the size and stories, tjere shod have been atleast double the number of elevators.
Location of hotel, probably with tje amou t of consteuction happening was very boring. Proximity to Target is a plus for sure.