Broomhall Castle Hotel

no one was there when we arrived (10:45pm), so we had to sleep in our car!! There was no mention that this was a like a B&B. I was promised a refund however I haven't received it as yet.

The staff!

Food was sub par… just eat elsewhere.

The place was beautiful and the food was good. Staff was friendly and helpful.

The bed was not comfortable

The bed was the most comfortable on our trip. The bartender/ front desk man was very kind and open with conversation and the suite was beautiful.

Enjoyed our stay, staff was friendly and helpful, nice location, breakfast was good

Hall was very cool. Room.was very nice and clean. Bathroom was a bit small, but that is Europe in general. Everything was clean and we had what we needed.

Town was quiet and nothing was open. That was our timing, and we could have booked somewhere more lively. The hike was awesome.

Warm welcome, and friendly staff, on site dinner, bar etc looks even better than impressive photos. Fabulous views from the property. Super large comfy bed.

Elevator seems permanently out of commission. But I needed the exercise so not a complaint.

The staff made the stay. Emma was fantastic for checkin and bar service. The onsite restaurant made it easy to start day and relax after visiting local sites. Location is convenient for Stirling activities. The only concern was no lift. On top floor that’s four flights to lug a bag. Pack light. Otherwise a quiet stay which was enjoyable

The food was excellent. The bathrooms were clean and the products provided were of good quality

Our room was on the 2nd floor and nobody was available to carry our cases as there was no elevator. The room looked over a rock face at the rear of the hotel. Not really suitable for a couple of pensioners.

Beautiful setting on a hillside amidst tall trees. The food was excellent with generous proportions. The staff was helpful and friendly.

The location and uniqueness of the room were very nice.

When we arrived in the room someone had recently showered and the wet towels and toilet were unclean. The staff provided new towels but didn't re-clean the bathroom.

Great location against a wooded hill with view of the lowlandsQuiet safe area near Sterling CastleFriendly local staff - not corporateDinner and Breakfast OK.Free safe parkingEasy check in/outNice big bathroom w/tubComfy bed

Furniture a bit scruffy

Incredible gothic castle experienceTruly atmospheric Comfortable bed Peaceful location

Shower head needed replacingOtherwise all goodWe didn't have breakfast at the hotel hence can't really comment

Location. Pub. Food

Room was too hot. Our two family rooms did not cool down until the wee hours of morning

I love the castle style of the hotel. The clawfoot tub was nice.

I had my expectations set high when I booked this hotel for my wife. She loves castles but when we opened the room door, you could see her total disappointment. The room definitely fell short of expectations after the photos we had seen online. The walls were all white and dingy, there were no tapestries on the walls like in the photos. It was surprisingly plain especially for what they charge per night. The WiFi wasn’t working, the beds weren’t very comfortable. A Days Inn room is actually more decorative.

The exterior and grounds are quite nice, as was the check in process and staff. The Family room is quite spacious with a nice view.

No lift, so carrying luggage to the 2nd floor was a challenge. The bathroom needs cleaning as the shower head and surrounding flooring is mildewed. The carpet had not been hoovered between guests. The room does not have any wall decor and is need of fresh paint. The settees are in need of steam cleaning. The ’sofa bed’ for a 3rd person was very uncomfortable and lopsided. Breakfast was forgettable and not worth the price.

It was a beautiful view of the town and could go for a walk and not get lost. It was quiet at night and the hotel management was wonderful.

This is a perfect location with easy access to public transportation. The views are dream-like. The barkeep was pretty cool.

The hotel was very much self service, which wasn’t an issue, but wasn’t obvious or posted. No service to the rooms, no phones in the rooms, limited staff.

A birthday treat for my wife, she had always wanted to stay in a hotel with a four poster bed, big bath tub and we had the most amazing view of the hills from where the bed was positioned. Having the couches in the room too was a delight, my wife was really surprised we got this room and it was an amazing birthday treat for her. The bath tub was fabulous and one that was free standing and deep you could stay in it for hours, it was a delight.

The TV was too far away from the bed and the remote batteries did not work at times. Squeaky floor boards were a distraction when going to the bathroom during the night.

Room was lovely and large, and hotel was pretty.Breakfast was much better, we avoided the bread as the porridge, cooked items were sufficient.On the whole staff were really good.

We had pre booked as vegans. Evening meal was a huge disappointment... they hadn't made a note of vegan request...we got given gluten free bread...which was ok with soup...but awful on the cheap vegan burger it was served with. We were warned in advance about bread not roll...but there was no alternative so no choice really...that or nothing. I asked waitress for more chips as bread inedible...she disappeared and when I saw her next she said it was too late as chef had turned off oil...no apology for not coming back to tell me. I did also mention to a male member of staff I was not happy. At 17.99 each it was very poor.Too many people smoking just outside the main entrance. Some idiot in the carpark blasting his horn randomly for ages. Luckily it stopped as we went to bed.