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2+ Star Hotel
The Staff was very friendly & accommodating
Location met our needs
Parking
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2+ Star Hotel
Location
Location
Check-in/out was easy. WiFi worked well.
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3 Star Hotel
Cleanness
Our room was on the first floor and had sliding glass doors that opened directly onto the parking lot and I was able to park my car right outside the room to keep an eye on it, I was also able to come and go through this door.
I loved the courteous staff and how helpful they were
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2 Star Hotel
Close to work area
The proximity to the airport was great and the room was nice and clean.
Very nice.
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3 Star Hotel
Exrtremely close to the Austin Convention Center Parking Garage. This is an excellent place to stay if you're attending South By Southwest.
Large clean suite style room with kitchenette.
Friendly, location
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2+ Star Hotel
The staff, &room
Comfort and accessibility to utensils and plates.
Quiet
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2+ Star Hotel
Pool was closed
The hotel was conveniently located and had a shuttle. The staff who was overwhelmed by last minute bookings due to weather related airport cancels was very professional despite some customers being negative or unforgiving due the sold out status
Location is good. Cleanliness is poor..smells like cigarettes all over the hotel
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2+ Star Hotel
"Breakfast" consisted of nutrigrain bars and packets of instant oatmeal. Did not work for our family
Clean, fast check in, good service.
The staff was very nice and attentive.
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2 Star Hotel
Low traffic noise
Location by airport
I only had to sleep there for 1 night
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2+ Star Hotel
the staff
Breakfast was NOT Ready by 6 am, Coffee was Bad, Scrambled Eggs on Crockpot was Cold, most likely leftovers from day before? No expiration date on Yogurt? Quality Inn quality has gone down...! Needed breakfast early since I was checking out at 7am.
I was surprised at the cleanliness. Very nice staff.
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2 Star Hotel
Clean and new floors, mattresses, furniture. For a 2-star rating, they were great.
Polite and upgrades
there were urine stains on the mattresses. I took photos and the manager . Did not care. There is no breakfast.
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2+ Star Hotel
It was quiet
Hotel was in poor shape. Walls were scraped up in lobby a dirty qtip on the floor. Light didn't work over sink in bathroom. Bench for luggage busted. Hole in beds skirt. Gross yellow green stuff under knobs and handles in the Tub..I took a bath. Gross
Location only
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2 Star Hotel
Access.
location / price
Free parking and location
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2+ Star Hotel
Cleanliness, good condition, complimentary breakfast
Location and friendliness.
Location, cleanliness
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2 Star Hotel
Wifi internet code didn't work; TV (2 remotes) was impossible to figure out; finally, and most Outrageously was the 3am Wake-up call which i diidn't request
Nothing...worst hotel stay of my life.
Nothing! It was a roach motel
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3 Star Hotel
Clean hotel; friendly staff.
The room was clean, well appointed, and comfortable. The one staff member we interacted with was nice. It's right by the airport and has a shuttle. The TV had enough choices for us to find some background noise while we re-packed our bags.
Our room had a full kitchen which was unexpected. The local is great since it¿s close to the airport. They have a shuttle if you need one. The staff seemed very nice. Another thing tge have a noise ordinance in effect after 10pm! I think other hotels
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2+ Star Hotel
Location
The woman at the front desk should not be in the hospitality business. Her attitude just stunk - unhelpful and snippy. Really poor experience with her and the shabbiness of the property was more than expected. Highly disappointing.
The front desk staff is incredibly kind and always available to help. If I come to the desk at night I never have to wait for help.
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2 Star Hotel
Great service nice people ? love the location next to heb and Jack in the box .
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2+ Star Hotel
Front desk rep very courteous and helpful. Nice to see security guard patrolling when we left at 4 AM. Clean room.
This was the worst hotel I've been to in a long time. Staff was rude and unhelpful.
Cold ac good sized room
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2+ Star Hotel
The washroom flush was not working and had to deal with a mess.
It was close to the airport. Very easy to check in
Not really
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2+ Star Hotel
I did not stay at thias hotel so the above rating is inaccurate
Location
It's was not so expensive
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2+ Star Hotel
Complimentary breakfast
Rooms
Great Location, parking and Easy access to the room
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2 Star Hotel
The bed was ok
basic as it gets. This place would work for some folks, not necessarily me. Staff and location rating weighted too highly in the questionnaire.
The location was pretty good, although a bit difficult to get in and out of.
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2+ Star Hotel
We could not locate staff when we first arrived. Then realized they were playing pool in the lobby.
Clean, location
I couldn?t cook without a credit card and lost my money.
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2+ Star Hotel
Location was great.
Convenience
Very low key but the staff is friendly and helpful.
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3+ Star Hotel
Friendliness of staff
Service at the bar was great! Room was very clean!
Restaurant staff very nice.
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2+ Star Hotel
How nice modern the room was!
Staff was friendly, room was clean and breakfast was decent.
It is older, showing some wear. It is clean and has a better than normal breakfast. The staff are very nice, loved the blessing! Would definitely stay again.
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2+ Star Hotel
Needs maintenance issues addressed (non-working heater in original room, stained carpets) and deeper cleaning (dirty towel, disgusting kleenex in kleenex dispenser)
Pleasant and helpful staff
Affordable for an emergency overnight stay.
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2+ Star Hotel
Cleanliness
It was clean and comfortable.
Free laundry
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3 Star Hotel
Staff was courteous, room was clean and spacious. Recommend.
Outdated room interior. Older property. Not up to the typical SpringHill quality.
Only 50% of elevators call buttons worked
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