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2+ Star Hotel
The bugs. Came home with bites all oner
Hotel employee went above and beyond! Very helpful in accommodating our needs. Very personable guy!
Location.
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2+ Star Hotel
Quiet halls, clean, friendly employees and yummy continental breakfast.
Free breakfast,quiet,location
Location
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2 Star Hotel
No employees around
The staff! And the convenience to stores & restaurants
Pretty quite....pretty clean nice price
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2 Star Hotel
N/A
Ok
It had a bed
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2 Star Hotel
Nothing
Elevators not working no water no phone cockroaches I want my money back!?
Nothing
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2+ Star Hotel
It was great simple and clean. Just what we needed.
I stood at the front desk for thirty five minutes at check in the lady was rude and very disrespectful
It seemed really new, clean and bright.
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2+ Star Hotel
When I checked out earlier and I should have checked up on the first day.
Location
The ease of cancellation
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3 Star Hotel
The friendly staff.
One of the mattresses was in need of replacement.
Clean and updated Nice bed linens.
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3 Star Hotel
Easy check-in and check-out experience
Nothing
Drain in bathroom ran really slow
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2 Star Hotel
I didn't get to check i cuz they said it wasn't paid for but it was like always y'all always let me down
Prices gone up
Quite clean and close to where I¿m working
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2+ Star Hotel
The carpet in hallway was stained and just filthy. The dining room was dirty., garbage cans running over. Poor breakfast selection
Convenience
Proximity to freeway
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3+ Star Hotel
Staff was friendly.
Staff
Staff attention and professionalism. There was an incident when I arrived; damage to furniture in my room when I arrived. I went to the front desk and told them about it and they more than made it right. I will stay at this hotel again!!
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3 Star Hotel
Sleeps six. Fitness room. Good breakfast.
Location and close to everything I need
Colorful bright decor. Breakfast was excellent.
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2+ Star Hotel
Room was very clean, staff was great, location was quiet yet close to the highway and other things we wanted to do.
Suite was spacious.
Quiet, spacious rooms, comfortable beds, peaceful setting
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2+ Star Hotel
The hotel staff was very friendly. The woman behind the desk was extremely nice.
Cleanliness
It was the same hotel my daughter was staying in for a skating competition.
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2+ Star Hotel
Spacious room.
Clean and modern.
Clean, beautiful hotel,
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2+ Star Hotel
Quiet. Beds were comfortable clean. Housekeeping was great and was happy to help with extra towels.
They serve breakfast even though it was trash.
Location
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3 Star Hotel
Cleanliness of the hotel
The bar was fun and the karaoke was great.
Decor was nice, the level of security was great.
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2+ Star Hotel
Our thanks to hotel employee for making our stay so enjoyable. They are model employees and great ambassadors for this hotel.
Cleanliness and the condition of the facility. The staff was extremely friendly and helpful, especially "Hotel employee" in the Breakfast area. Breakfast quality and options were great
Rooms are large and clean
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2+ Star Hotel
Have stayed multiple times
The amount of space in the room and all of the appliances.
Location to the Expo Center. The room was spacious and comfortable. A good night sleep.
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3 Star Hotel
Room was great. The check in person was very nice and kind. We were there for a funeral.
The hotel was clean and staff was friendly and helpful. We also liked that we didn't have to deal with the homeless community that are present at other area hotels (along with the pot smoking and drugs).
Cleanliness
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3 Star Hotel
Great for groups with a large lobby for gathering. Staff was very kind and professional. They seemed short handed, but the staff worked very hard to make it all work. For the Kalamazoo area, and a longer stay, it?s one of the best.
Close to expressway, clean, restful sleep
Close to Western Michigan University. This exact location was not a nice area though. Better to go 10 min further in Portage for a hotel.
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3 Star Hotel
We love: The design of the rooms The cleanliness The breakfast The staff The location
Room was nice and comfortable. I like that breakfast is included.
Convenient location, kitchenette, cute cocoa bar during the holiday season, overall pretty clean, free waters during your stay was a great bonus.
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2+ Star Hotel
Location!
Breakfast was great.
It was super close to the venue we were going to, it was very clean, and the desk host was really sweet.
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3+ Star Hotel
The pool and gym were excellent.
Parking was convenient.
It was over priced for what you get
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2+ Star Hotel
It was close to our sports venue
Waiting to see if they refund the money they said they would
The was not working it would?ve been nice to know beforehand that it wasn?t working.
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