2.5-Star Hotel

Extended Stay America Suites - Austin - Downtown - Town Lake

507 South First Street, Austin, TX - United States
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Extended Stay America Suites - Austin - Downtown - Town Lake
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$90

2.5-Star Hotel

Extended Stay America Suites - Austin - Downtown - Town Lake

507 South First Street, Austin, TX - United States
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Top Amenities:

Free BreakfastFree Internet AccessHealth ServicesKitchen/KitchenetteSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6.7

Pleasant

Based on 1378 reviews

Location Of Hotel

8.5

Hotel Cleanliness

6.7

Hotel Staff

7.5

Overall Quality

6.7

Show 80 Verified Reviews

About

This Extended Stay America - Austin - Downtown - Town Lake is especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Austin is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free onsite parking. A free grab-and-go breakfast is available. Weekly housekeeping services are provided for free and daily provided for a fee. Attractions within close proximity to the hotel include the Texas State Capitol, the Sixth Street and the University of Texas Austin.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Health Services
Kitchen/Kitchenette
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Hygiene certification
Kitchen
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Spa services
Wheelchair accessible

Guest Rating

6.7

Pleasant

Based on 1378 reviews

Location Of Hotel

8.5

Hotel Cleanliness

6.7

Hotel Staff

7.5

Overall Quality

6.7

Pros +

  • The front desk staff is incredibly kind and always available to help. If I come to the desk at night I never have to wait for help.
  • Friendly staff
  • The front desk person was kind

Cons -

  • The woman at the front desk should not be in the hospitality business. Her attitude just stunk - unhelpful and snippy. Really poor experience with her and the shabbiness of the property was more than expected. Highly disappointing.
  • There was no utencisils, supplies or anytvihing in the kitchen. Tgerexwass also no ihas no ice machine
  • I didnt even stay the night- it was not clean and the noise/clientele were already pretty intense at only 4 pm.

Top Quotes:

"The bed was extremely comfortable."

"Staff was wonderful. Pleasant, accommodating, helpful."

"Great location in Downtown Austin."

Business Traveler (246)

Solo Traveler (392)

Traveling as Couple (386)

Family with Young Children (155)

Family with Teens (35)

Senior Traveler (10)

Group Traveler (126)

2
The woman at the front desk should not be in the hospitality business. Her attitude just stunk - unhelpful and snippy. Really poor experience with her and the shabbiness of the property was more than expected. Highly disappointing.
10
The front desk staff is incredibly kind and always available to help. If I come to the desk at night I never have to wait for help.
2
There was no utencisils, supplies or anytvihing in the kitchen. Tgerexwass also no ihas no ice machine
10
Friendly staff

Room Options

1/4
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1 Bedroom Suite Queen Non-Smoking

291 sqft • 1 Queen

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

1/2
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Studio 2 Queens Non-Smoking

291 sqft • 2 Queen

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/7
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sqft

Air conditioningAlarm clockClosetDesk

Room Details and Photos

1/3
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Studio King Non-Smoking

291 sqft • 1 King

Air conditioningAlarm clockBlackout curtainsCarpeting

Room Details and Photos

1/8
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Studio Queen Bed

291 sqft • 1 Double

Air conditioningAlarm clockBlackout curtainsCloset

Room Details and Photos

Location

Extended Stay America Suites - Austin - Downtown - Town Lake

507 South First Street, Austin, TX