3 Star Hotel

The Brook Green Hotel

170 Shepherd Bush Road, London, United Kingdom View Map

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The Brook Green Hotel

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About

In an elegant Victorian building, Brook Green Hotel is a traditional pub offering free Wi-Fi, real ales and home-cooked food. The hotel is just a 10 minute walk from the O2 Shepherds Bush Empire. The simple, stylish bedrooms at Brook Green have air conditioning and tea/coffee facilities. All rooms feature a flat-screen TV, suit press and a private modern bathroom with a hairdryer. Guests can enjoy a full English breakfast each morning, and hearty evening meals are also available. The cozy pub also features real open fires, leather sofas and a pretty terrace. Less than half a mile from Hammersmith Underground Station, The Brook Green Hotel is 1.5 miles from Earls Court Exhibition Centre. Hammersmith Apollo is only half a mile away.

648 Reviews

8.7Very Good
Cleanliness
9.3
Staff
9.1
Location
9.0

What Guests Say

  • “Location, restaurant, bar, room facilities”
  • “Room was a great size, it was clean, and the bed was very comfortable”
Show 50 Verified Reviews

Top Amenities

  • Restaurant
  • Free Internet Access
  • Pets Allowed
  • Non-Smoking Rooms
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Room Options

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Exclusively for Priceline members Details

Double Room1/4

Double Room

227 sqft • 1 Queen

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bath or Shower
Twin Room1/4

Twin Room

227 sqft • 2 Single

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bath or Shower
Suite1/4

Suite

280 sqft • 1 King

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bath or Shower
Small Double Room1/4

Small Double Room

216 sqft • 1 Double

  • Adapter
  • Air conditioning
  • Alarm clock
  • Bath or Shower

Room Details and Photos

Room Amenities

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    What Guests Loved

    8.7
    Very Good

    Based on 648 reviews

    Location

    9

    Cleanliness

    9.3

    Staff

    9.1

    Overall Quality

    8.7

    Pros +

    • Location, restaurant, bar, room facilities
    • Room was a great size, it was clean, and the bed was very comfortable
    • Beautiful building and decor. Outdoor seating space. Close to tube, shops, restaurants etc. very comfortable bed. Everything you need such as fridge, ironing board & iron, safe and hairdryer.Helpful and attentive staff. Lovely shampoo, conditioner, etc in good size bottles. Good selection of teas, coffee etc. Lots of storage in room.

    Cons -

    • Shower pressure was super low this time.
    • No complaints
    • Sadly the room was quite small and we had issues with the shower being too low pressure and either scolding hot or too cold. Raised issues with staff on checkout who apologised and said someone else had also made the same complaint.
    Business Traveler (107)Solo Traveler (121)Traveling as Couple (329)Family with Young Children (132)Family with Teens (2)Senior Traveler (7)Group Traveler (84)Total (1,227)
    8AshPosted on: 2-15-2026

    Location, restaurant, bar, room facilities

    Shower pressure was super low this time.

    10PaulPosted on: 2-14-2026

    Room was a great size, it was clean, and the bed was very comfortable

    9SusanPosted on: 2-14-2026

    Beautiful building and decor. Outdoor seating space. Close to tube, shops, restaurants etc. very comfortable bed. Everything you need such as fridge, ironing board & iron, safe and hairdryer.Helpful and attentive staff. Lovely shampoo, conditioner, etc in good size bottles. Good selection of teas, coffee etc. Lots of storage in room.

    No complaints

    6MattPosted on: 2-13-2026

    Clean and tidy

    Sadly the room was quite small and we had issues with the shower being too low pressure and either scolding hot or too cold. Raised issues with staff on checkout who apologised and said someone else had also made the same complaint.

    10MarthamnPosted on: 2-12-2026

    The room was very personable and cosy, like a soft nest. It was very nice to sleep in the nrd. water got topped up, good tea and coffee options, very quiet

    Top floor is a not of a climb with a suitcase, breakfast could've been included, the price was high enoz

    10ValentinaPosted on: 2-5-2026

    the bed was very comfortable and the room was cosy

    the shower needs some upgrading.it was not fully functional

    10JoannaPosted on: 2-2-2026

    Location is great. Room was clean and comfortable and large. Bathroom was huge for a London hotel room. Lovely, cosy pub too. Fantastic find.

    8JacquelinePosted on: 1-25-2026

    Lovely building, comfortable bed.

    Breakfast was confusing.

    10ChrisPosted on: 1-19-2026

    Staff were very friendly and accommodating. Could not have been more helpful. Very clean room and considering it's in Central/West London, it was very quiet.

    9AnnPosted on: 1-19-2026

    Nice neighborhood with a quick walk to a major tube stop. The bar/dining area was really welcoming. We enjoyed breakfast in the morning and a drink in the evening. Great staff!

    Our room could have been a bit bigger-tough with two people.

    4EmmaPosted on: 1-19-2026

    Location is great and breakfast was very nice. Staff was very polite and service-minded, EXCEPT the manager.

    We didn't get the room we booked (paid for a suite, got a twin room). Though the hotel insisted that it was a suite, pics and description on booking.com AND their own website says differently. We genuinely felt scammed as it was supposed to be a special trip and instead of a huge bathtub we got a small bathroom with a tiny bathtub with things coming off the walls every time we showered (including a shelf that fell down). We also had water leak through the ceiling in the bathroom at 4 in the morning which additionally caused a power outage in our room. According to the manager "this happens".... we did get a refund for the last night because of this but I would not recommend staying at this hotel.

    9WendyPosted on: 1-5-2026

    Location was great. We were able to easily access the subway to multiple locations, including the airport. Hotel was on top of a great pub. Great food and drinks. Loved the large bath tub in the room.

    9VitaPosted on: 12-23-2025

    Great location, room, food and staff.

    Only negative was that there were a lot of stairs which wasn’t ideal with a toddler and a pushchair. Don’t recall seeing anything when booking that there was only stair access.

    8RachelPosted on: 12-22-2025

    It’s a lovely venue in general; cosy pub and the rooms are well designed. The double room with private bathroom was spacious, with a huge comfortable bed and good-sized bathroom with walk-in shower. It was very clean, and the staff were really accommodating and welcoming. Nice to be able to order room service until midnight. The tea and coffee station had generous supplies which was much appreciated, including a nespresso machine with pods. Good selection of minibar drinks and snacks. Good connections across London.

    The room was quite cold overnight despite us trying to turn up the temp with the room’s fan system. It didn’t seem to warm the room at all. The hotel is on a busy main road, and there’s also a cocktail bar open under the pub until late, which made for quite a noisy weekend stay. If you’re a light sleeper you’ll need earplugs - I wouldn’t say this place is suitable if you want a very quiet stay and early nights.

    10JonPosted on: 12-22-2025

    Beautifully decorated. Double sink, large bath and shower. Bed very comfy. Large room with sofa

    King size bed was actually two beds pushed together

    9StuartPosted on: 12-21-2025

    Comfortable bar and restaurant, quite a chilled atmosphere

    Bedrooms big noisy from road traffic

    10C.Posted on: 12-6-2025

    Great stay, nice room, caring staff.Special thanks to Giovanni whose french is outstanding. He is a real asset for the Green Brook Hotel. We shall be back!

    10ClaudiaPosted on: 12-6-2025

    Nice and cozy rooms and authentic bar downstairs. Very kind staff

    9MoranPosted on: 12-4-2025

    Staff were amazing, room was lovely

    Too many stairs :-)

    7ColinPosted on: 12-3-2025

    It’s homely, comfortable, a high standard of cleanliness.

    The evening meal was bland. Sausage and mash with the most tasteless sausages I’ve ever had and the mash wasn’t great.

    Amenities & Policies

    Amenities

    Food & Drinks

    • Restaurant

    Media & Technology

    • Free Internet Access

    Health & Safety

    • Health Services
    • Daily disinfection

    General

    • Pets Allowed
    • No Smoking Rooms/Facilities

    Guest policies

    Check-inAfter 3:00 PM
    Check-outBefore 11:00 AM
    InternetFree Wi-Fi is available.
    Children & Extra BedsChildren of all ages are welcome. Children of age 6 to 14 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot.
    PetsPets are allowed. Charges may apply.
    Room RatesAll rates displayed are for two guests unless otherwise noted.

    Important info

    Please note that this property does not accept cash payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 25.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.

    Location

    The Brook Green Hotel

    170 Shepherd Bush Road, London

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