About
In an elegant Victorian building, Brook Green Hotel is a traditional pub offering free Wi-Fi, real ales and home-cooked food. The hotel is just a 10 minute walk from the O2 Shepherds Bush Empire. The simple, stylish bedrooms at Brook Green have air conditioning and tea/coffee facilities. All rooms feature a flat-screen TV, suit press and a private modern bathroom with a hairdryer. Guests can enjoy a full English breakfast each morning, and hearty evening meals are also available. The cozy pub also features real open fires, leather sofas and a pretty terrace. Less than half a mile from Hammersmith Underground Station, The Brook Green Hotel is 1.5 miles from Earls Court Exhibition Centre. Hammersmith Apollo is only half a mile away.
648 Reviews
- Cleanliness
- 9.3
- Staff
- 9.1
- Location
- 9.0
What Guests Say
- “Location, restaurant, bar, room facilities”
- “Room was a great size, it was clean, and the bed was very comfortable”
Room Options
Our Best Price. GUARANTEED.
Exclusively for Priceline members Details
1/4Double Room
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Twin Room
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Suite
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
1/4Small Double Room
- Adapter
- Air conditioning
- Alarm clock
- Bath or Shower
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What Guests Loved
Based on 648 reviews
Pros +
- Location, restaurant, bar, room facilities
- Room was a great size, it was clean, and the bed was very comfortable
- Beautiful building and decor. Outdoor seating space. Close to tube, shops, restaurants etc. very comfortable bed. Everything you need such as fridge, ironing board & iron, safe and hairdryer.Helpful and attentive staff. Lovely shampoo, conditioner, etc in good size bottles. Good selection of teas, coffee etc. Lots of storage in room.
Cons -
- Shower pressure was super low this time.
- No complaints
- Sadly the room was quite small and we had issues with the shower being too low pressure and either scolding hot or too cold. Raised issues with staff on checkout who apologised and said someone else had also made the same complaint.
Location, restaurant, bar, room facilities
Shower pressure was super low this time.
Room was a great size, it was clean, and the bed was very comfortable
Beautiful building and decor. Outdoor seating space. Close to tube, shops, restaurants etc. very comfortable bed. Everything you need such as fridge, ironing board & iron, safe and hairdryer.Helpful and attentive staff. Lovely shampoo, conditioner, etc in good size bottles. Good selection of teas, coffee etc. Lots of storage in room.
No complaints
Clean and tidy
Sadly the room was quite small and we had issues with the shower being too low pressure and either scolding hot or too cold. Raised issues with staff on checkout who apologised and said someone else had also made the same complaint.
The room was very personable and cosy, like a soft nest. It was very nice to sleep in the nrd. water got topped up, good tea and coffee options, very quiet
Top floor is a not of a climb with a suitcase, breakfast could've been included, the price was high enoz
the bed was very comfortable and the room was cosy
the shower needs some upgrading.it was not fully functional
Location is great. Room was clean and comfortable and large. Bathroom was huge for a London hotel room. Lovely, cosy pub too. Fantastic find.
Lovely building, comfortable bed.
Breakfast was confusing.
Staff were very friendly and accommodating. Could not have been more helpful. Very clean room and considering it's in Central/West London, it was very quiet.
Nice neighborhood with a quick walk to a major tube stop. The bar/dining area was really welcoming. We enjoyed breakfast in the morning and a drink in the evening. Great staff!
Our room could have been a bit bigger-tough with two people.
Location is great and breakfast was very nice. Staff was very polite and service-minded, EXCEPT the manager.
We didn't get the room we booked (paid for a suite, got a twin room). Though the hotel insisted that it was a suite, pics and description on booking.com AND their own website says differently. We genuinely felt scammed as it was supposed to be a special trip and instead of a huge bathtub we got a small bathroom with a tiny bathtub with things coming off the walls every time we showered (including a shelf that fell down). We also had water leak through the ceiling in the bathroom at 4 in the morning which additionally caused a power outage in our room. According to the manager "this happens".... we did get a refund for the last night because of this but I would not recommend staying at this hotel.
Location was great. We were able to easily access the subway to multiple locations, including the airport. Hotel was on top of a great pub. Great food and drinks. Loved the large bath tub in the room.
Great location, room, food and staff.
Only negative was that there were a lot of stairs which wasn’t ideal with a toddler and a pushchair. Don’t recall seeing anything when booking that there was only stair access.
It’s a lovely venue in general; cosy pub and the rooms are well designed. The double room with private bathroom was spacious, with a huge comfortable bed and good-sized bathroom with walk-in shower. It was very clean, and the staff were really accommodating and welcoming. Nice to be able to order room service until midnight. The tea and coffee station had generous supplies which was much appreciated, including a nespresso machine with pods. Good selection of minibar drinks and snacks. Good connections across London.
The room was quite cold overnight despite us trying to turn up the temp with the room’s fan system. It didn’t seem to warm the room at all. The hotel is on a busy main road, and there’s also a cocktail bar open under the pub until late, which made for quite a noisy weekend stay. If you’re a light sleeper you’ll need earplugs - I wouldn’t say this place is suitable if you want a very quiet stay and early nights.
Beautifully decorated. Double sink, large bath and shower. Bed very comfy. Large room with sofa
King size bed was actually two beds pushed together
Comfortable bar and restaurant, quite a chilled atmosphere
Bedrooms big noisy from road traffic
Great stay, nice room, caring staff.Special thanks to Giovanni whose french is outstanding. He is a real asset for the Green Brook Hotel. We shall be back!
Nice and cozy rooms and authentic bar downstairs. Very kind staff
Staff were amazing, room was lovely
Too many stairs :-)
It’s homely, comfortable, a high standard of cleanliness.
The evening meal was bland. Sausage and mash with the most tasteless sausages I’ve ever had and the mash wasn’t great.
Amenities & Policies
Amenities
Food & Drinks
- Restaurant
Media & Technology
- Free Internet Access
Health & Safety
- Health Services
- Daily disinfection
General
- Pets Allowed
- No Smoking Rooms/Facilities
Guest policies
| Check-in | After 3:00 PM |
|---|---|
| Check-out | Before 11:00 AM |
| Internet | Free Wi-Fi is available. |
| Children & Extra Beds | Children of all ages are welcome. Children of age 6 to 14 can stay with extra bed, subject to additional charges. Children of age 0 to 3 stay free with cot. |
| Pets | Pets are allowed. Charges may apply. |
| Room Rates | All rates displayed are for two guests unless otherwise noted. |
Important info
Please note that this property does not accept cash payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of GBP 25.0 is required at checkin. This will be collected by credit card. You should be reimbursed within 7 days of checkout via credit card, subject to an inspection of the property.
Location
170 Shepherd Bush Road, London
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