Belambra Clubs Les Menuires - Neige Et Ciel

It is a nicely located property with good potential, but used only partially. It has lots of space on common areas and is close-by to ski-lifts. When snow cover is good, it is a ski in/ski out. In our case we had to go to the snow, but it is only 5-7 min on foot.

A few things worth mentioning: 1) Reception staff is not super friendly; 2) There is no place to dry wet winter stuff (in April the heaters are off so not sure what the guests do); 3) Childcare is offered but not as advertised, if you want to leave kids over lunch, you need to purchase the restaurant lunch even though your child may need only a sandwich; 4) Food offer at restaurant seems quite random, some days have good selection, on other days quite poor. Also quality control does not seem to be there - there were tons of half-rotten apples offered almost every day in the fruit corner. 5) Luggage room available only theoretically as it is full of a messy sport competition equipment - as results guests need to leave their stuff in the main hall... Overall there could be a more precise explanation what is offered and where for adults and kids.

The hotel is pretty close to the slopes and the reception area looks good. Lockers available for skiis at the premises.

The rooms are old and when I say old it is not rustic/antique good looking old. It is ugly outdated old. The room was very small, bathroom was very old and I couldn’t turn off the heat. Room service: Does not exist. No phone in the room to call the room service. I stayed at the hotel for 6 nights and no one brought any fresh towels, fresh linens or toilet paper.Wifi: straight terrible. I had to use my own data plan to connect. If you are a digital nomad who needs a good wifi, I would suggest looking for somewhere else.Food: I found a used sugar packet in my yogurt(I noticed it when it was in my mouth) How is this possible? I attached the photo. Also I threw up one night, I think it was the mayo messed up my stomach.

No soap in the bathrooms.The whole place is very tired and in need of a refitCrèche staff we disinterested in our child so we took her out of the crècheStaff generally miserable

The staff were friendly and helpful and the room was cosy. The food was good quality with plenty of choice. The location was good for us with a short walk to the slopes and lifts.

The shower had seen better days!

Location was excellent. Wonderful mountain views from my quiet 7th floor room. Getting onto the snow to access lifts involved approximately a 100 metre walk. On my 3rd last day, I discovered a way of skiing down right back to the end of the snow about 20 metres from Club Belambra. During my stay there was no new snow, so the pistes, although completely well covered, were very fast and firm. Off-piste snow was not suitable for skiing in most places, frozen and rutted. I had taken my own skis suited for powder snow (wide skis with rocker). These were not suited to the almost icy snow conditions, so after the first few days. I rented more suitable skis. This was easy because there is a ski hire shop in the basemant of Club Belambra. Breakfasts and Dinners were all buffet style self serve. Huge variety of excellent food. A bit chaotic with lots of little kids running in all directions carrying big plates of food, but generally happy occassions.My booking site said that free wifi was not avaiable (expensive paid wifi was available). So I bought a data sim to use in a mobile phone. But in fact, free unsecured wifi was available and this was fast and a reasonably strong signal in my room, and adequate for less critical web use such as reading news etc.In the huge "Les 3 Vallees" ski area there is a total of 149 lifts, and I used many of these. Apart from some of the access lifts where I had up to ten minutes wait, most other lifts had very little or no waiting.

Food at the buffet meals was often not very hot, and this was not helped by the dinner plates being icy cold. Pre-heated plates would have gone part way towards improving this.It would have been helpful if reception staff had explained how to ski right back (via Roc&Bob) to Club Belambra.

The property was't responsive for booking modification requests. I wasn't able to add a 2nd person to the booking using the Booking.com UI. It took me 3 or 4 attempts to get the answer from the property. One of the attemps was a phone call. The staff's English was not good. We were not able to understand each other and I was asked to reach them in writing. However, English of the receptionists and waiters in the restaurant was good.The room was really small. The door had a strong spring to close automatically. That made loading and unloading of my stuff really annoying.It was cold in the room. The room had places for two heaters under the windowsill. But only one was installed. There was a printed announcement in the room like "Let's care about the environment and have 19 degrees in the room in Winter". The thermostatic head on the heater was a smart electric one which couldn't be controlled by the visitor. However, they provided an extra electric heater for free.

The food was good, lots of choice and excellent puddings

Rarely hard to find a free table

The Hotel is brilliant value for money in an expensive Ski resort and in a really good location and the rooms are big and have a lot of storage.

the beds were hard

The location.

It was filthy, tired, broken doors and windows. Food was poor.

Service and staff were good. Breakfast and dinner (half-board) was also ok. Ski locker in the basement. Practically ski-in, but ski-out took some walking.

The room was rather small and the bed narrow. Ventilation in the room was lousy. No heated dryers for ski boots in the ski locker.

Best location, great food: a great selection of fruit, vegetables, I had fresh juice every morning, amazing pastry, good selection of yougurt, cheese, a cook makes eggs, pancakes or meat for dinner.The staff is very friendly and helpful. We were in a traffic jam, arrived late and we were given keys immediately. The location is in the very centre but away from the noise.

Worst experience

It was build in 1920s i think. They didnt have shampoo, towels, everything was build during stalin times

The beds were comfortable Buffet was great Brilliant ski equipment and staff in the ski shop

Rude staffPoor cleaning Very basic

Location was good

Tired and dirty in parts, very old window frames and no flexiblity on room heating, it was either on or off.One of the chefs was particularly rude to the English guests shouting Vive LA France at them

The location was excellent, ski in ski out. Staff were really helpful and friendly.

Good location, adequate facilities.

Lack of drying facilities, boot room for ski boots did not seem to be working. Good overall was OK but coffee machines never seem to be working.

Great location… clean and the food was more than adequate

Great food..clean rooms...Great staff

Bit far from ski lift

Buffet breakfast and dinnerGood location

Sometimes not enough staff at reception so had to wait a while for assistance.

The location is very convenient to get to the lifts and the ski school. The outside car park was perfect for us with a high car. The food in the buffet is adequate enough, what you would expect for this sort of price bracket. We weren't expecting a lot, so in some aspects we were pleasantly surprised. The staff is also friendly enough.

My daughter is coeliac and although reception tried to cater for it and the chef was friendly enough to tell me what was safe, most of the other staff didn't know what gluten even is. Some of them didn't know they had gluten free bread, etc. Both people in our family got gastroenteritis and it was because of the buffet, as we didn't eat anywhere else. When I told the staff they said there was nothing they could do.