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3 Star Hotel
The location.
BEWARE- my room was infested with cockroaches of all sizes. I had to kill 10 of them over the course of a few hours. Additionally, the telephone customer service reps work for some third-party and don't care about you. Stay at your own risk.
It was in a good location
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3+ Star Hotel
My television went out & I had to go all night w/o it
It smelled like mold EVERYWHERE, the keycards NEVER worked and it was dirty
Pool dnt work
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3 Star Hotel
the location was excellent
The staff was friendly and very helpful! I was able to check in earlier than expected which is always a plus! Hotel was right by the beach and places to eat! Room was clean as well
Close to the beach
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3 Star Hotel
There was absolutely NOTHING to like about this hotel. FEARED FOR MY SAFETY AND WELLBEING
everything
Me gusto muchisimo lo limpio y ordenado que estaba la habitacion. Estaba completa y equipada, toallas, el area de cocina, y el ba�o. Me gusto mucho su localizacion, a solo 1 cuadra del parque donde puedespasear a tu mascota o hacer ejercicios
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3+ Star Hotel
spacious room and location
Clean, large apartment with a comfortable bed and centrally located.
I liked how large the apartment was.
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3 Star Hotel
Hotel has no parking. You have to park on the street in pay-to-park zones. Twice I had to park 5 blocks from my hotel and drag my luggage to my room.
The price
Nothing
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3 Star Hotel
It was close to the convention center
By far the best part is the location. Very easy to walk to the beach and was really impressed with the beach. The second room we stayed in had enough kitchen utensils to be able to cook to help reduce cost for food.
Rooms
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4 Star Hotel
Location
The hotel has roaches and water bugs the front desk staff was horrible taking pictures and vary rude Daniel
Clean, staff was great
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3 Star Hotel
Staff were very attentive bar staff and make excellent cocktails. Front desk staff are wonderful. They attempt, within reason, to make sure all guest are satisfied and taken care of. Madeline needs to move up to management.
Breakfast sucked
Location
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2+ Star Hotel
Nothing.
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3 Star Hotel
The pool and restaurant
Location, view wasn't what I booked but the balcony was still great!
It was lots of bugs in the room
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3+ Star Hotel
The cleanliness is immaculate with no over powering cleanser smell(bleach, strong pinsol, etc.) The staff are amazing at giving you pointers about the area and you get a 15% discount on (1) meal at the adjoining cafe with your stay.
Location was great! Staff was fantastic!
location. easy quick walk to the beach. nice little neighborhood.
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3 Star Hotel
?
Just the location
Your "room" may be in one of about 8 or so building scattered across the avenue and not near the check in. The rooms/areas in general lack a deep cleaning and "resort fees" felt like a cash grab.
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3+ Star Hotel
Location only
I booked my room a day before arrival. Was not able to make it did not receive a refund or compensation or any accommodation could not even change dates. Even though they had a policy that if you cancel the day of you?ll be charge for one day out of two.
Friendly and helpful staff
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3 Star Hotel
Great location
The people working there were a great and very helpful. Front Office
I have stayed at this hotel multiple times. The location is great, the staff nice and helpful. The pool is large but could be a little cleaner. Beds and pillows are comfy, the room the right size. The rooms are pretty clean, and toiletries Andre provided.
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4 Star Hotel
upon check in, the hotel room that i booked was relocated to a different hotel due to major renovations. new hotel was the Esme Hotel. location was good restaurant activity
Left my luggage and my belongings in the lobby with the hotel . It was stolen in there possession and they have done nothing. i have constantly reaching out to them, and they haven't done nothing
It?s very clean
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3 Star Hotel
Room is very clean and organized
Location
I loved the bar located at the front of the house. It was very convenient.
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2+ Star Hotel
Location
No parking-- very expensive for pay parking and unsafe are
Down the street from ocean drive
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3 Star Hotel
Location
Staff at the front desk were always friendly and welcoming!
There is no hotel parking!!! Be lucky if you find one nearby. Street Parking is around 3$ per hours. So do your math. You cannot park for more than 10 hours at the time. Very inconvenient. You always worry about missing your time to extend parking.
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3 Star Hotel
The room is good size, clean with comfortable bed. It is close to restaurants and bars.
There was little street noise
Location
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4 Star Hotel
Flat pillows Extremely loud people in the room
Hotel workers are so kind and helpful. Especially staff was very helpful and polite.
Staff was friendly and professional and seemed to know exactly what guests need and already made it right. Perfect. And so inexpensive! My next week was at the Hilton for work - this hostel was so much better!
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4 Star Hotel
Place is lovely and in a good location. However, the walls are very thin and the rooms echo. Was unaware and my tv could be heard in the next room. But everything else makes up for it. Would recommend.
The hotel was clean!
Not packing
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3+ Star Hotel
Staff
This hotel is nasty the room always felt wet and moldy, the sheet felt dirty, the floors were dirty, we ask for them to be clean and they were still nasty, we couldn?t wait until our two nights were up
Location
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3 Star Hotel
Nothing it was terrible
Location!! That is the ONLY thing I liked about this hotel.
It was next to beach.
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4 Star Hotel
The room was beautifully appointed and quite exquisitely comfortable. Nice to have robes too. Bell staff was very helpful and informative.
It's hard to pick one thing. The staff were warm and welcoming and the facility was immaculate
The location. Nice sized room. Nice bathroom.
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3 Star Hotel
Location
For me, location, staff and cleanliness
Great location, friendly staff.
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2+ Star Hotel
clean and location
$35 a night resort fee
Pool was unheated
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3 Star Hotel
Great location and friendly staff!!
The location of this hotel was wonderful. All of the restaurants the shops and the beach were walking distance. The staff were great and so accommodating. We were early and not only were we checked in with no hassle but given a free room upgrade.
Nothing. Was an absolutely run down dump!
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4 Star Hotel
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3 Star Hotel
Location is the ONLY thing good about this place
The location was the only thing good about this hotel. I would not come back.
Convenient location.
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