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2 Star Hotel
I liked that it was close to the interstate and close to a shopping center.
Location
Location Breakfast
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2 Star Hotel
Location
wifi wasn?t always available
Location. We stopped along the highway while driving home
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2 Star Hotel
Convenient location
Location and hospitality.
Great staff
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2 Star Hotel
Staff
The staff
Frequent business traveler have stayed at thousands of budget and value hotels. Can?t say enough good stuff about this location and the staff. Great value, great rooms, clean, not smelly, and staff and management are very kind and helpful.
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2 Star Hotel
The only reason I am giving 1 star for this hole is because the hot water was steaming hot. If I could, I would give it ZERO STARS !! Unfortunately I paid in advance or would have asked for my money back and go somewhere else.
Location and price. It has improved since I started staying here two years ago
Location
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2 Star Hotel
The staff was very nice. They sent out text messages before, during, and after our stay to see if there was anything we needed. It was also very clean.
Efficiency...
Hotel staff friendly and accommodated request for early check-in. Room is adequate. Views from room could be better.
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3 Star Hotel
Staff
Cleanliness, specious room and nice front desk person
It was clean and spacious
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3 Star Hotel
Location is awesome. Get a riverside view room! Little pricey for breakfast, but the portion size is good for the price.
It was super clean.
The room was large and comfy beds. Although we were given a handicap room so not sure if reg rooms are this big.
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2+ Star Hotel
The breakfast
Location
Location, cleanliness and pet friendly
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2+ Star Hotel
Very clean, linen towels smells fresh. Love it
Location
Spacious rooms and friendly staff
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2+ Star Hotel
Location
It was very nice and clean and had a great breakfast
The location
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2+ Star Hotel
Everything!! Bed was outstanding! Breakfast was wonderful, especially the sweet rolls!
Comfortable bed, great price.
Very very clean and the breakfast was wonderful and the staff very nice
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2 Star Hotel
Price of the room
Location and leaving
Pet friendly
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2+ Star Hotel
The staff were very nice and welcoming. Very fast check in process.
It¿s an older one but still adequate.
This place was lovely¿after staying at a bunch of expensive hotels that didn¿t even offer coffee¿this place gives everything! The breakfast was really great, they even had oat milk! Everyone was so friendly. Rita¿s water ice and Japanese restaurant near.
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3 Star Hotel
Friendly and helpful staff.
Location.?
Very clean
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2+ Star Hotel
Everything. Older hotel, but in excellent shape. Room nice sized and VERY CLEAN!!! Offers a made to order FREE breakfast or can order off menu.
The staff were extremely friendly and helpful. Everything was above what I expected.
Cleanliness and quiet
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3 Star Hotel
Super clean and wonderful staff.
Very modern updated hotel very quiet in the rooms
Clean, quiet, nice folks at front desk.
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3 Star Hotel
Staff was very pleasant and helpful especially the evening front desk associate. The evening bartender was also friendly and made great drinks.
Hotel employee at the front desk was amazing. She was helpful, friendly, and professional.
The rooms were spacious and clean. The food was exceptional in the on-site restaurant. The wings were better than what you would find at a restaurant that specializes in wings. If I?m in town again and want wings, I?m going to HGI.
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3 Star Hotel
The staff was very friendly and knowledgeable.
Very nice clean room. They had high quality shampoo and body wash conveniently located in the shower. The whirlpool in the swimming pool area was wonderful. Best continental breakfast ever. Very tasty. This is a nice hotel and i will be staying again soon
Cleanliness and quiet. Nice hotel staff
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3 Star Hotel
We loved that it had free laundry. It was very clean in the staff was very nice and friendly.
The air conditioning machine is very noisy. There must have been something loose inside. We had to turn it off in the middle of the night because we couldn't sleep.
Wonderful breakfast and nice full kitchen
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2+ Star Hotel
Was quiet
The staff was friendly and accommodating
The online pictures didn't match the room. Not even close. The rooms were rundown and had an odor.
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2+ Star Hotel
Location was convenient for where we needed to be - lots of restaurant options very close by (and Sheetz)
Everyone was friendly and helpful from the breakfast area to the housekeeping to the front desk
Large room with kitchen
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2+ Star Hotel
Comfy room, super clean property. Decent breakfast room offerings.
Super clean, well-maintained property.
Great hotel! Close to restaurants and shopping, hot breakfast, pool, outdoor fire pits, and friendly staff. Would definitely stay here again.
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2+ Star Hotel
Really nice SPACIOUS SUITE
The room, gorgeous. And I hear you are going to update it, and I can't wait to see what you do!! The bathroom was exceptional.
Clean room and great price
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3 Star Hotel
Wonderful staff- Very frienfly and helpful Great pool
The amenities. Unfortunately none of them were open
The cleanliness.
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3 Star Hotel
No mention of renovations on the website. No pool available. Staff oblivious as to how to problem solve
You are located right in the middle of where we need to be. We come up a few times a year for Special Olympics Basketball tournaments at the WVU Rec Center. Always a pleasant stay!
Staff was wonderful
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2+ Star Hotel
Ample parking, clean rooms, friendly staff and fridge/ microwave in the room
Friendliness & cleanliness!!
Clean and close
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3 Star Hotel
Location
Being charged for parking even though I had a room reserved
The front desk woman was great?personable and helpful. The gentleman was on his phone during check-in or in the back office when we needed a parking pass, which is not a great fit for the hospitality industry.
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3+ Star Hotel
Location was great if you?re checking out WVU.
Heating unit in the room was constantly going on an off thaw the night keeping me awake
Management was professional
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2+ Star Hotel
Spacious with sofa. Very convenient location next to the highway.
Friendly and helpful staff . Please congratulate her for exceptional customer service!
Your staff has always provided us the best service. Please congratulate her for her excellent customer service!
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