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price per night
includes taxes & fees
2 Star Hotel
clean and quiet , staff is great.
Nothing
Its clean and comfortable , great staff.
price per night
includes taxes & fees
2+ Star Hotel
Nothing
It was very clean. Rooms were very accommodating.
Cozy, clean and quiet.
price per night
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2+ Star Hotel
Staff steals
The entire staff from the time we checked in was great were very helpful to me at the front desk I will be there again in the future
There was little furniture. No dresser, No chairs or love seat. No phone. We chose Red Roof because we were traveling with our dog. Elevator was broken and I had to carry luggage and dog's kennel up one flight of stairs (I'm 78 years old). Awful!
price per night
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2 Star Hotel
Dirty, outdated and looked like Crack hotel. We felt very unsafe. The management was very rude.
Not good
Nothing
price per night
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2+ Star Hotel
My room smelled like dog and smelled like no one had cleaned it prior to the point where i could not stay but the room was un refundable
The fact that they had a kitchen
The location of the hotel.
price per night
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2+ Star Hotel
Price and location, the room layout was also exceptional
The funny guy at the front desk
Furniture damaged, cockroaches
price per night
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2 Star Hotel
Being new it was relatively clean and in good shape
clean , newer hotel. comfortable bed, clean sheets and comforter. this is an extended stay place so you have a small stove top and microwave with big refrigerator if you want to "cook".
Cleanliness
price per night
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2+ Star Hotel
Clean
Nice sized room
It was clean and the room had a lot of space
price per night
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3 Star Hotel
Housekeeping staff was very nice
Friendly staff and clean, cozy room. And hot tub!
The room was clean
price per night
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2+ Star Hotel
The location to stores
nothing.
Nothing! Expensive, noisy, and has a horrible breakfas!
price per night
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2 Star Hotel
Location and price
Location
People
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2+ Star Hotel
The pool was great. I liked the big room too. Lots of space. Awesome waffle at breakfast.
Location and that we could get an extra (pull out) bed.
The layout of the room
price per night
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2 Star Hotel
My experience changed drastically once staff put me in a non-smoking room to the back of the building. It was quiet and the room & linen was super clean compared to the smoking side. If you book for nonsmoking just make sure to clarify at checkin.
I was so disappointed this time because my room smelled awful and I seen 4 roaches in there I told the clerk and nothing was done I was very upset because I stay there all the time and they didn't do nothing for me
Clean ,the room was very clean
price per night
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2 Star Hotel
Nothing
Nothing
Staff was good.
price per night
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3+ Star Hotel
staff and location
The beds and pillows were wonderful. Very spacious bathroom. Nice full length mirror. Extremely quiet hotel. Gorgeous surroundings to the building. There is a large grass area where children could run around. It is not a 'play area.'
Hotel has a lot of potential. Not sure it resources to maintain standards. The signs of this were I did enjoy my salmon dinner, and I thought the staff worked hard. Would probably be suitable for some large party.
price per night
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2+ Star Hotel
My sink was stuffed up. I could not run water or it will overflow.
Was clean room and comfortable linens
Terrible. Broken furniture, paper thin walls, noisy night and day. Generally gross. Sketchy AF. Not worth the few dollars I saved.
price per night
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2+ Star Hotel
Cleanliness, staff friendly
room and hotel location
The staff was amazing.
price per night
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2 Star Hotel
The location was good. The room was mostly clean.
Location and beds were soft and room was clean
Location
price per night
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2+ Star Hotel
The friendliness of the staff
Location, price and underground parking
The room was clean and the staff was friendly and helpful. Great location, and a great value. I will stay here every time I go to Richmond.
price per night
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2+ Star Hotel
Friendly staff. Quiet room close to I95
No Friendless , not good customer service and the place looks weird .
The fact that I didn?t have bed bugs or roaches in my room, thank god!
price per night
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2+ Star Hotel
I was delighted with this hotel, as it surpassed my expectations -- it was spotless, quiet, comfortable room temp, huge room, lovely staff both checking in and checking out. I couldn't give it any higher rating --- oh, and the price was outstanding!!
Location
Customer Service very good. Room was clean. Free breakfast was well stocked with good options
price per night
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2+ Star Hotel
Leaving it
The great customer service from your front desk staff and the overnight girl along with customer service from housekeeping. 10+it cost nothing to be kind.
Great room
price per night
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3 Star Hotel
close vicinity to many restaurants, and easy access interstate highway
Area was good
Refrigerator and microwave and cleanliness and restaurant
price per night
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2 Star Hotel
Nothing
Went to use the sink, pipes were attached, but not tightened. Water went all over the floor. I had to put ice bucket at pipe to catch the water. Also, shower nozzle is sitting on with NO screw holding it on.
Mosquitoes
price per night
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2+ Star Hotel
Location. That's it.
Rooms are clean and ready when you need to check in. Staff are friendly and accommodating. Housekeeping is on the ball.
Every thing was perfect to me
price per night
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2+ Star Hotel
Manager
Price
Right off the interstate
price per night
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2 Star Hotel
Location, price and staff.
Absolutely nothing it was the most disgustingly dirty hotel I?ve ever stepped foot in.
When I choose a rate of $---/night, but taxes increase it to almost $80, it sure looks like "bait and switch" to me.
price per night
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5 Star Hotel
Staff, clean
The pictures on the website are very misleading. Not a 5 star hotel; a seedy 2 star motel at best. Upon entry, the room smelled, stains were on the bedspread, the AC unit didn¿t work properly & it¿s filters hadn¿t been replaced in months. Pieces of the
Nothing
price per night
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2+ Star Hotel
Pets allowed
Hallways/elevator smelled of Marijuana, all sorts of characters running about all over the place all hours of the night. Clerk was nice after waiting for him to get to the desk for 10 minutes. Room floor was dirty and made my socks black, hairy towels.
Location was perfect
price per night
includes taxes & fees
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