2.5-Star Hotel

Extended Stay America Suites - North Chesterfield - Arboretum

241 Arboretum Place, North Chesterfield, VA - United States
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Extended Stay America Suites - North Chesterfield - Arboretum
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$81

2.5-Star Hotel

Extended Stay America Suites - North Chesterfield - Arboretum

241 Arboretum Place, North Chesterfield, VA - United States
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Top Amenities:

Free BreakfastFree Internet AccessFree ParkingHealth ServicesKitchen/KitchenetteSpaPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily Friendly
Show All Amenities

Guest Rating

6

Pleasant

Based on 736 reviews

Location Of Hotel

8

Hotel Cleanliness

6.2

Hotel Staff

7.2

Overall Quality

6

Show 89 Verified Reviews

About

This Extended Stay America - North Chesterfield - Arboretum is located in Richmond and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - North Chesterfield is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. Weekly housekeeping services are provided for free and daily provided for a fee; towels and linen exchanged at the front desk. The property offers free onsite parking. Attractions within close proximity to the hotel include the Chesterfield Town Center, the Stony Point Fashion Park and the Cinebistro.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are allowed on request. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property currently isn't accepting guests from certain countries on dates where such guidelines exist. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee. The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only. A valid credit card is required at check-in for payment, cash is not accepted.

Features & Amenities

Highlighted Amenities:

Free Breakfast
Free Internet Access
Free Parking
Health Services
Kitchen/Kitchenette
Spa
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly

Amenities & Services:

Facilities for disabled guests available
Family rooms
Free Breakfast
Free Wi-Fi
Free parking
Hygiene certification
Kitchen
Microwave
Non-smoking property
Pets allowed (charges may apply)
Refrigerator
Shared kitchen
Spa services
Wheelchair accessible

Guest Rating

6

Pleasant

Based on 736 reviews

Location Of Hotel

8

Hotel Cleanliness

6.2

Hotel Staff

7.2

Overall Quality

6

Pros +

  • Pets allowed
  • Location was perfect
  • The front desk guy was very nice

Cons -

  • Room was filthy. Food crumbs on the counter, soap scum and dirt stains in the tub, refrigerator had grimy hand stains on the side of the door. Did not stay the night due to the filth.
  • Hallways/elevator smelled of Marijuana, all sorts of characters running about all over the place all hours of the night. Clerk was nice after waiting for him to get to the desk for 10 minutes. Room floor was dirty and made my socks black, hairy towels.
  • You could never find a front desk person, your vending machine was not working. There was no sign to let us know. The TV was placed in a weird place.

Business Traveler (118)

Solo Traveler (208)

Traveling as Couple (190)

Family with Young Children (126)

Family with Teens (30)

Senior Traveler (14)

Group Traveler (41)

2
Pets allowed
Room was filthy. Food crumbs on the counter, soap scum and dirt stains in the tub, refrigerator had grimy hand stains on the side of the door. Did not stay the night due to the filth.
4
Hallways/elevator smelled of Marijuana, all sorts of characters running about all over the place all hours of the night. Clerk was nice after waiting for him to get to the desk for 10 minutes. Room floor was dirty and made my socks black, hairy towels.
3
Location was perfect
You could never find a front desk person, your vending machine was not working. There was no sign to let us know. The TV was placed in a weird place.
1
The front desk guy was very nice
It had bed bugs

Room Options

1/4
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1 Bedroom Queen Non-Smoking

291 sqft • 1 Queen

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/7
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sqft

Air conditioningAlarm clockClosetDesk

Room Details and Photos

1/12
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Suite King Non-Smoking

291 sqft • 1 King

Air conditioningAlarm clockClosetCoffee/tea machine

Room Details and Photos

1/6
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Studio 2 Queens Non-Smoking

291 sqft • 2 Queen

Air conditioningAlarm clockCarpetingCloset

Room Details and Photos

Location

Extended Stay America Suites - North Chesterfield - Arboretum

241 Arboretum Place, North Chesterfield, VA