3-Star Hotel

Hilton Garden Inn Richmond Innsbrook

4050 Cox Road, Glen Allen, VA - United States
View Map
Hilton Garden Inn Richmond Innsbrook
1/37
  • Overview & Photos
  • Policies
  • Amenities
  • Reviews
  • Rooms
  • Map
$119
per night

3-Star Hotel

Hilton Garden Inn Richmond Innsbrook

4050 Cox Road, Glen Allen, VA - United States
View Map

Top Amenities:

Free Internet AccessHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterPets AllowedHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily Friendly
Show All Amenities

Guest Rating

7.6

Good

Based on 737 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.1

Hotel Staff

8.6

Overall Quality

7.6

Show 77 Verified Reviews

About

Hilton Garden Inn Richmond Innsbrook is located in Short Pump, within 13 miles of Greater Richmond Convention Center and 12 miles of University Stadium. Featuring a fitness center, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has an indoor pool and room service. At the hotel, rooms come with a desk. The rooms will provide guests with a fridge. Guests at Hilton Garden Inn Richmond Innsbrook can enjoy an American breakfast. At the accommodation you'll find a restaurant serving American cuisine. A vegetarian option can also be requested. Staff at Hilton Garden Inn Richmond Innsbrook are available to give advice at the 24-hour front desk. Virginia Commonwealth University School of the Arts is 13 miles from the hotel, while Museum Of Confederacy is 14 miles from the property. Richmond International Airport is 21 miles away.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 12:00

Pets:

Pets are allowed. Charges may apply.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Health Services
Swimming Pool
Airport Shuttle
Restaurant
Fitness Center
Pets Allowed
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Hot tub/Whirlpool
Family Friendly

Amenities & Services:

Additional cleanliness protocols in place
Airport shuttle (charges may apply)
Facilities for disabled guests available
Family rooms
Fitness center
Free Wi-Fi
Hot tub/Whirlpool
Indoor pool
Non-smoking property
On-site accessible restaurants/lounges
Pets allowed (charges may apply)
Restaurant(s)
Wheelchair accessible

Guest Rating

7.6

Good

Based on 737 reviews

Location Of Hotel

8.8

Hotel Cleanliness

8.1

Hotel Staff

8.6

Overall Quality

7.6

Pros +

  • Area was good
  • Refrigerator and microwave and cleanliness and restaurant
  • The one employee I interacted with was nice.

Cons -

  • Yes I did not like that upon checking in and entering my to find that there someone else in that same room and I had to go back downstairs to then be placed in another room that seemed to be falling apart.
  • I planned a grandkids swim party. I was extremely disappointed that the pool was broken. And there were so many outside people in the lobby for the chess event, I could never get a seat to relax
  • The shower floor was rusty (not sure how) and the rooms in general need. remodel. Felt very old. Had new tv though. Elevators didn?t work due to ongoing renovation and had no idea when I booked.

Business Traveler (100)

Solo Traveler (165)

Traveling as Couple (255)

Family with Young Children (126)

Family with Teens (26)

Senior Traveler (13)

Group Traveler (35)

1
4/18/2025
Area was good
Yes I did not like that upon checking in and entering my to find that there someone else in that same room and I had to go back downstairs to then be placed in another room that seemed to be falling apart.
1
4/9/2025
Refrigerator and microwave and cleanliness and restaurant
I planned a grandkids swim party. I was extremely disappointed that the pool was broken. And there were so many outside people in the lobby for the chess event, I could never get a seat to relax
6
3/1/2025
The one employee I interacted with was nice.
The shower floor was rusty (not sure how) and the rooms in general need. remodel. Felt very old. Had new tv though. Elevators didn?t work due to ongoing renovation and had no idea when I booked.
4
2/25/2025
Attentive and friendly staff. Trying their best to ensure we had a good stay.
Elevator did not function, which we needed. Shower did not work properly and the beds were rock hard. Miscellaneous broken items in public bathroom gave the hotel a tired feel. Refurbishment should be noted at time of reservation.

Room Options

1/2

King Room

345 sqft • 1 King

Air conditioningClosetCoffee/tea machineDesk

Room Details and Photos

2 Queen Beds

sqft • 2 Queen

ClosetDeskIron and ironing board

Room Details and Photos

1/4

Junior King Suite with Sofa Bed

400 sqft • 1 King • 1 Sofabed

Air conditioningBath or ShowerCoffee/tea machineCrib(s)

Room Details and Photos

Location

Hilton Garden Inn Richmond Innsbrook

4050 Cox Road, Glen Allen, VA