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2+ Star Hotel
Convenient location. Comfortable bed.
I loved the quiteness
Location to what I was doing
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2 Star Hotel
nice staff
Price and size of room
Clean Comfortable
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2 Star Hotel
Friendly staff. Truly helpful.
Friendly staff and very accommodating
rooms are spacious, clean and staff were very polite.
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2 Star Hotel
The staff was welcoming and helpful. The room was clean, the beds and pillows comfy, the breakfast area clean and inviting. The coffee good ? and food ready early! The price of room was good too!
Quiet
The manager on duty when we arrived was very friendly and very helpful.
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2 Star Hotel
Family operated and convenient to restaurants and stores and our destination.
No in room coffee. And no coffee made at the office. I could have asked didn't think I HAD to ask it should be fresh and ready. I was checking in and had a reservation so they knew I was arriving at some point.
Super clean
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2 Star Hotel
No hair dryer Dirty No amenities
Nice staff, prices are decent
Nothing
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2 Star Hotel
Location
Being close to work
I liked the location it's close to everything
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2+ Star Hotel
Shower was lukewarm Towels were tiny
Location
The room wasn?t cleaned properly. Used soap and towels in the bathroom. Dog hair on the sheets
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2+ Star Hotel
Close to airport, clean, friendly staff, excellent amenities including a Peloton which was an unexpected surprise.
major decline for a relatively new hotel. I have stayed here multiple times/ year since new
Price , food
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2+ Star Hotel
It was quiet -- very quiet during my two night stay.
The staff was cool..
The hotel itself was nice
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2+ Star Hotel
STAFF WAS GREAT AND IT WAS CLEAN
Friendly staff and exceptionally clean!!!
It should have been a step in shower. It was a tub so I couldn?t get in shower
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2+ Star Hotel
Hotel staff was very nice
Kind staff, rooms were very clean
Friendly
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3 Star Hotel
Location is great.
The hotel staff was very helpful and accommodating. They made our stay very nice. They kept the rooms and common areas very clean.
Absolutely horrible experience! The room was absolutely filthy, stained and run down! The staff was rude. We had reservations for two rooms and they put us on separate floors (our friend is deaf¿absolutely unacceptable!). Worst hotel experience!
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2 Star Hotel
The room was great it was easy to find
The cleanliness of the room and the firm mattress and pillows.
Exceptionally clean, beautifully decorated, updated bathroom with comfort height toilet, several personal touches: snack basket, magazine/book rack in room, personal items in bathroom. The room was small, but it's pleasantness more than made up for it.
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2+ Star Hotel
Cover on bed was dirty, top latch on door was missing. When I went to complain about the safety of the hotel I was only told that they don't the key to enter the room. I would not recommend for safety concerns especially if you are a woman.
Friendliness of the staff and the room was great
Customer service was friendly and very approachable!
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2+ Star Hotel
Room was clean and a good size. Nice hot breakfast that had a few different options each morning.
Location
Cleanliness. Free breakfast
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3 Star Hotel
The beautiful scenery overlooking Liberty U. with the Blue Ridge Mountains in the background.
The staff was friendly. And I enjoyed the indoor pool. It is located near the mall and a lot of restaurants.
Clean!
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2 Star Hotel
It was away from all the other hotels
It was quiet and close to Liberty University
It was close enough to the highway
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3 Star Hotel
The suite and the breakfast!
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3 Star Hotel
The spacious room was very nice and although we did not eat, the free breakfast is a nice bonus as well.
convenient location and ease of check in
Pool
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2+ Star Hotel
Hotel staff were great. The breakfast was good.
The breakfast was good and the lemon infused ice water in the lobby was a nice touch. Hotel was clean and appeared well maintained.
Very comfortable room, friendly staff, great amenities, and breakfast was good.
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2+ Star Hotel
They gave you one key which opened just the main door. None of the other doors in the hotel opened. I parked in the back of the building. I had to walk all the way to the front ice machines were down. Exercise room was closed had to use neighboring hotels
The bathroom was very modern with a couple of bars to hold onto for balance. The breakfast featured a lot of choices especially the 1 minute pancake and the cinnamon rolls.
Conveniently located. Clean. Friendly staff. Great breakfast.
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2+ Star Hotel
Friendly staff
The games and atmosphere in the lobby was great!
The area
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3 Star Hotel
Friendly staff and clean.
I have a complaint to make and I can?t speak to anyone I would like to be contacted.
I love the front desk representatives and the warm lighting as you enter.
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2+ Star Hotel
My room was well cleaned and smelled fresh. I also appreciate that I was away from the elevator bank.
The room was clean!!!!
The staff were nice and helpful.
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2 Star Hotel
The location
Location and friendly staff
We were desperate for a room due to power outages from the storm. They had one and the desk clerk rearranged some bookings do we could be on the first floor. My husbands blood sugar dropped early in the morning, the night desk clerk was very helpful
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2+ Star Hotel
Proximity to entertainment, restaurants nts, etc.
the location was convenient
Location
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2 Star Hotel
Cable was fine
sucked very badly booked online for the wrong date and they would not let me reschedule. Ended up with crappy room on a night I didn't need.
Easy to get in, easy to get out.
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3 Star Hotel
The room was very spacious
Quiet
Entire staff was cordial and helpful.
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3 Star Hotel
Everything...the bed was super comfy, the kitchenette was a bonus and the breakfast was phenomenal...grits, smoked sausages, toast, eggs and cerals
Charged my credit card for the hotel stay plus $125, a fee for an alleged pet mess in the hallway, which I dispute since I cleaned up after my dog. The hotel's explanation of the charges was unclear, causing unnecessary stress.
one of the employees was very professional and always asking my son if he needed anything. Even after breakfast hours, he resourced him a yogurt. He made it very positive for us.
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