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2 Star Hotel
Nothing
Very hard bed. Mostly everything had stains, towels, bedsheets
Location!!! You could almost walk to Fiesta Texas. Customer service rep was so polite and helpful.
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2 Star Hotel
Room layout
Location and room size
They allow pets and the grounds look pretty good with that in mind. Quiet place and staff is exceptionally nice. The refrigerator was out in the room and was replaced in like 20 minutes! Awesome!
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2 Star Hotel
The girl who checked us in was friendly. The room was exceptionally clean. The beds were more comfortable than some 4 and 5 star hotels we've stayed at, and the water pressure in the shower was exceptional.
Clean room and bed. Good quality/ price ratio
Its always clean except for what they use to clean the floors
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2 Star Hotel
The staff was great
Front desk clerk was the best. Spoke with her and she was able help me with the most accommodating room for our needs.
Clean and roomy
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2 Star Hotel
Everything
Staff was friendly
The staff was very friendly and attentive.
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2 Star Hotel
dirt all over the room, mold on the showers, hair in the bedroom, blood in a wall, a nightmare for my childrens
Checking out.
Location
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2+ Star Hotel
Price
Nothing
It was fairly close by.
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2+ Star Hotel
Coffee
The hotel is filthy. There are stains on bedsheet. The towels are disgusting. The breakfast was a joke because there were so many people and so little food. The front desk has no smile on their face whatsoever. The door broke. It was an awful experience.
The comfort....until...
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2 Star Hotel
Area
The hotel was so poorly kept - I left without using the room. I have never downs that before. I use Hotels at 25 to 30 stays annual.
Most lights did not work. No stopper in tub - shower only. Staff was great.
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2 Star Hotel
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2+ Star Hotel
Staff
The friendly people working there and quiet halls , good breakfast , comfy beds , HBO, jacuzzi , indoor pool and good AC ,
Simple and decent price. Location.
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2+ Star Hotel
I didn't get the room that I reserved. The staff made me wait for 2 hours and nothing changed. They still put me in a lower room.
Nothing to like.
Close to where I needed to be
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2+ Star Hotel
Location
Staff friendly and manager was very nice and professional and apologized for the wait.
Water pressure, water heat in shower is important to me and it was spot on. Staff was very kind and caring. Best continental breakfast I?ve seen; better than pricier hotels. Security in the parking lot at night was a nice surprise. Will definitely return!
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2 Star Hotel
There was no hot water in the shower. And the key
Strong smell, lots of cockroaches
The air conditioning did work.
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3+ Star Hotel
The hotel owners and staff were lovely - very responsive and accommodating - and it was within easy access to the cute town on Main Street and their sister property with the pool!
The beds were so comfortable. A very nice place to stay and relax
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2 Star Hotel
Comfortable!!
qqClean, modern, friendly QQ we q the
The people at the front desk were so friendly and helpful! The room was fairly clean and comfortable - better than expected for an inexpensive hotel.
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2+ Star Hotel
The room was neglected. Not clean.
Everything
Leaving, being threatened with being removed by police for the incompetence of the entire staff especially management not being on location to correct and train the incompetence of the desk staff
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2 Star Hotel
Location
Location and front desk staff was friendly
The only thing I liked was the location. !!!!
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2+ Star Hotel
The people were very kind.
This hotel is in a great location. They are in the process of updating & remodeling! We have always had a great experience with the hotel staff!
Nothing
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2 Star Hotel
Location
The front desk worker
The room smelled. The mechanical system did not work. The room was dirty.
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3 Star Hotel
Location
Everything, especially the sofa.
Breakfast and spacious rooms
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3 Star Hotel
Very questionable part of town, did not seem to meet stars assigned, bed sheets were not clean
Location.
The location to the wedding venue.
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2+ Star Hotel
Location
The Hotel accepts animals and after first night we discovered Fleas in our room. They offered another room and it smelled horrible. They then gave us another room and it was fine.
Clean, quiet and hassle free
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2+ Star Hotel
lack of TV options
The lobby and staff were helpful
Room was very spacious
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We stayed in the cabins. The rooms are comfortable with plenty of space and the king size bed were great.
Liked the quiet and the owners
wildlife, quite away from noise, easy to check in.
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2+ Star Hotel
Clean
New and clean
Clean and location
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2+ Star Hotel
Very clean. Unique. Location was great. Relaxing set up great for families. Awesome place.
Great place ! They even provided us with logs, fire-starter and smores kit !
Clean
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2+ Star Hotel
New, modern and clean.
I have stayed at this location before and never had a bad experience til this time around. Room smelled musty and beds were dirty
The 3 queen beds are fantastic especially for large families. They were comfortable as well.
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3 Star Hotel
The maid service was great
Great place to stay
freindly staff
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2 Star Hotel
Rooms are always clean and fresh smelling, service is always excellent
The staff was good
Hotel is great
price per night
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Learn about the top neighbourhoods of Bandera