3-Star Hotel

Holiday Inn & Suites San Antonio Northwest, an IHG Hotel

5535 University Heights Blvd, San Antonio, TX - United States

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Holiday Inn & Suites San Antonio Northwest, an IHG Hotel

1/63

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Policies
Amenities
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Rooms
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^$78

per night

3-Star Hotel

Holiday Inn & Suites San Antonio Northwest, an IHG Hotel

5535 University Heights Blvd, San Antonio, TX - United States

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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesSwimming PoolAirport ShuttleRestaurantFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesHot tub/WhirlpoolFamily FriendlyKid Friendly

Show All Amenities

Guest Rating

8.3

Very Good

Based on 902 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.7

Hotel Staff

8.4

Overall Quality

8.3

Show 89 Verified Reviews

About

Located in San Antonio, 4.4 miles from The Shops at La Cantera, Holiday Inn Hotel & Suites Northwest San Antonio by IHG provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a shared lounge. With a bar, the 3-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The hotel has a hot tub and a 24-hour front desk. All guest rooms at the hotel are equipped with a flat-screen TV with cable channels and a safety deposit box. Holiday Inn Hotel & Suites Northwest San Antonio by IHG offers a buffet or American breakfast. The accommodation also provides a business center and guests can use the on-site ATM machine at Holiday Inn Hotel & Suites Northwest San Antonio by IHG. Six Flags Fiesta Texas is 4.9 miles from the hotel, while The Alamo is 14 miles away. San Antonio International Airport is 11 miles from the property.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Features & Amenities

Highlighted Amenities:

Free Internet Access

Free Parking

Health Services

Swimming Pool

Airport Shuttle

Restaurant

Fitness Center

Handicapped Rooms/Facilities

No Smoking Rooms/Facilities

Hot tub/Whirlpool

Family Friendly

Kid Friendly

Amenities & Services:

Airport shuttle (charges may apply)

Facilities for disabled guests available

Family rooms

Fitness center

Free Wi-Fi

Free parking

Hot tub/Whirlpool

Hygiene certification

Indoor pool

Kid-friendly dining

Microwave

Non-smoking property

Outdoor pool

Refrigerator

Restaurant(s)

Wheelchair accessible

Guest Rating

8.3

Very Good

Based on 902 reviews

Location Of Hotel

8.9

Hotel Cleanliness

8.7

Hotel Staff

8.4

Overall Quality

8.3

Pros +

The maid service was great
Great place to stay
freindly staff

Cons -

There was no compensation for them not having water from 4 in the afternoon until 8:40 the next morning!
new employees, not customer focused,
no all good

Top Quotes:

"Good location for getting around town in all directions."

"Very comfortable pleasant stay."

"Respectful and friendly staff."

Business Traveler (130)

Solo Traveler (107)

Traveling as Couple (215)

Family with Young Children (361)

Family with Teens (59)

Senior Traveler (8)

Group Traveler (54)

3

4/23/2025

The maid service was great

There was no compensation for them not having water from 4 in the afternoon until 8:40 the next morning!

8

4/21/2025

Great place to stay

new employees, not customer focused,

8

3/27/2025

freindly staff

no all good

7

3/23/2025

Parking and location

At the time of check was not told or offered voucher for breakfast. Did not know we had to pay for breakfast until after we had already ate. $30 for breakfast was crazy especially for the options they had.

Room Options