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2 Star Hotel
Beds were great! Staff very courteous and cheerful
Loud/noisy. No remote called several times and they woukd pick up the phone but not speak back. Dont expect to watch tv.Brought us a broken remote.
Clean room
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2 Star Hotel
Location
When we first got there there was a two people fighting in the parking lot they put us in a crummy room then they switched us which was a decent room and then there was a domestic violence next door really loud we had to call the cops
I just needed a bed
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2 Star Hotel
Extended my stay for a few more days and the front desk called my room and woke me up at 11:30 at night to tell me I needed to come down to put a new deposit on the extension and if I wasn?t down there in ten minutes they?d have the police come escort me!
I still haven't got my $50 deposit back from Baymont or microtel
newly updated remodeled and nice size tv
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2 Star Hotel
Special Adirondack style
We stayed at this location several times over the last two years. We always have a good experience.
The hotel was totally booked over our stay. It was very noisy and difficult to get a good night of sleep. Bathrooms are very small. We will not stay here again.
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2+ Star Hotel
Very few amenities.
the breakfast was terrible
The mattress was not comfortable and the blankets were not winter blankets. The pillows were also not comfortable. There was also no bed for a toddler and there was no heat in the bathroom.
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2 Star Hotel
Close to the interstate.
Clean
Professional staff
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3 Star Hotel
The pool and spa was out of order
Convenient, good location, easy check in. Spacious rooms
The comfort and breakfast.
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2 Star Hotel
Friendly and welcoming, the suite was a real plus and that it had two bathrooms.
Cute motel, comfortable bed, it was a good location for my weekend plans. All I really needed was a bed and a shower and it was clean and the water pressure was good. The to-go breakfast was a nice addition.
Diamond in the rough. Definitely a cottage atmosphere. Took quite a while for the water to get warm but it did. Rustic for sure and country living. So if you're in to luxury accommodations this place isn't for you. Very comfortable.
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2+ Star Hotel
Lady who checked me in was nice.
Staff, location and cleanliness
Friendly staff. Cozy beds.
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2 Star Hotel
Comfortable and quiet. Good breakfast. Great beds.
People in the room above me were extremely loud. It sounded like they were dropping anvils on the floor. The staff should have been able to hear this racket and done something. I had to call staff and complain.
Front staff were helpful and kind. The shower pressure was good.
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3 Star Hotel
Breakfast buffet was phenomanal.
Location and a great breakfast!!
Excellent location, friendly staff
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2 Star Hotel
Staff was very nice & helpful. Long term parking very reasonable.
Bathroom there was broken shelf that the towels stayed marker on the walls dark spots on the ceiling in the bathroom and they wanted a $100 security deposit and they ran my room for $75 and then charged me $75 security deposit never got refunded
Bugs
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3 Star Hotel
The staff
Ease of booking and cleanliness.
Desk staff were kind and intelligent
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2+ Star Hotel
The staff, They wereno extremely professional
TV didn?t work! No microwave! No fire detectors! Smelly!
The WiFi is awful. We paid for the extended wifi and it still didn?t work.
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2+ Star Hotel
Toilet slow drain almost overflow. We had booked 2 nights and left after one night
Room was excellent for our needs. The refrigerator and microwave were both used. The bed was comfortable. The TV stations were plentiful. Parking was very convenient.
Proximity to SUNY Geneseo
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2+ Star Hotel
Told that the hotel was built in 2023. The decor is modern, more sleek than other hotels in this price range. Very clean. The front desk staff and another gentleman, were extremely gracious and welcoming.
The room was lovely. The staff was helpful and friendly, and the location of the hotel was convenient.
The Hotel was very clean and the staff was very helpful. Answered my questions quickly and got me into my room.
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2 Star Hotel
The location was excellent
roached, filth, leaking ceiling
It was cheap, people were nice, and the room was clean.
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4 Star Hotel
Well-priced 4-star hotel
Location
The room was comfortable and clean. The cleaning staff did an excellent job preparing the room each day.
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3+ Star Hotel
Hotel staff is great
Very cool to have a view of the track from your room and/or the indoor hallway. Nice food selection at the complimentary breakfast.
Clean and convenient
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3+ Star Hotel
Needs A LOT of work and updates Window leaked during rain storm and soaked the carpet TV volume did not work Tons of areas that need paint and repairs Vending machines were not stocked Toilet issues Poor shower water pressure Pool hours were HORRIBLE
Hot tub was great, pool was clean , room was clean , staff were great, deep fried cheesecake was amazing from patels the restaurant inside hotel. Prices are good.
Nice pool
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3+ Star Hotel
The indoor pool area is a nice amenity.
The public spaces
Nice staff and comfortable rooms
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2+ Star Hotel
Bed was fine.
Location
The pool is dirty. They didn't clean the bathroom. We had to go to the desk to ask for garbage bags and toilet paper. They did not fill the soap or shampoo
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2 Star Hotel
Why this hotel exists
Nothing.
There was only one bath towel in the room. No handtowels, no washcloths. The one towel was dirty and used. Went to the desk to ask for more towels and was told they would bring them to my room. They didn't, it says online breakfast is included. Was not
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2+ Star Hotel
Friendliness of staff
We arrived late at night. A shuttle picked us up within 10 minutes. The hotel was clean and quiet.
It was a rather small room, but was clean and quiet except for airplanes
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2+ Star Hotel
The breakfast and clean room.
Fairly quiet. Breakfast dude was great.
The hotel room jacuzzi, the hours of everything and the complimentary breakfast!
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3 Star Hotel
Front desk staff were very friendly
Location
The location was convenient to the Univ. of Rochester and UR Strong Hospital.
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2+ Star Hotel
I've stayed at this location a handful of times over the last 5 years and have been pleased with the overall experience. My son and I arrived to be told that the indoor pool was closed. I wish I knew this beforehand. It was a bummer.
Location, price, cleanliness
very comfortable room and bed.
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3 Star Hotel
Staff was very rude even manger
The spaciousness of the room.
Swimming pool
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2+ Star Hotel
Accommadating and friendly staff
Hot tub and pool water are the clearest I?ve seen and we stay exclusively at hotels with hot tubs.
Very large nice room
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2+ Star Hotel
The room was kinda of small with the chair
I like the convenience of the location.
Staff was excellent
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