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2 Star Hotel
Was clean , even though there was some bad reviews. Both rom were clean
It was quiet
Everything was great except for person that runs breakfast.
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2+ Star Hotel
Hot bfast
Disgusting. Unable to fix the temp, it was zero degrees. Frozen, filthy, disgusting. The entire place smelled like pee.
Decent area near everything
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2 Star Hotel
My bed had crumbs in it, notice as i was trying to sleep. I brush them out, didn't work so i slept on top of the cover. it was about 10pm i was to tired to call the front desk.
Beds were great! Staff very courteous and cheerful
Loud/noisy. No remote called several times and they woukd pick up the phone but not speak back. Dont expect to watch tv.Brought us a broken remote.
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4 Star Hotel
Restaurant was terrible, no pool, hot tub
Everything
clean
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2 Star Hotel
The professionalism and friendliness of the staff, and cleanliness of my room and the property.
Staff was very nice & helpful. Long term parking very reasonable.
Bathroom there was broken shelf that the towels stayed marker on the walls dark spots on the ceiling in the bathroom and they wanted a $100 security deposit and they ran my room for $75 and then charged me $75 security deposit never got refunded
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2 Star Hotel
Clean
Close to the interstate.
Clean
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2+ Star Hotel
Dirty old ran down building. Food trash everywhere in the hallways even on the fire extinguishers. It appears as though when they sweep in the hotel rooms they just push all the trash and dust under the bed and other furniture
The staff, They wereno extremely professional
TV didn?t work! No microwave! No fire detectors! Smelly!
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2+ Star Hotel
Every staff member at the desk and the restaurant we encountered were friendly and super helpful. Made us feel right at home!!
The Front desk person was extremely friendly and helpful, She acted like she really enjoyed her job,which was a pleasant surprise
The friendly staff, the restaurant, and the pool was very large
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2+ Star Hotel
It was clean and excellent service
Nice wuitv
The pool was green and gave my children a rash and bacteria infection . There was not hot tub like advertised. The staff was very rude and said they don't accept visa for incidentals. Our room was not clean and the bathtub was rusty
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2 Star Hotel
Space on either side of the bathroom for storage of our purchases and luggage
Room was very clean.
The hotel is close to Canandaigua and shopping centers if needed. The room was very clean and I found the bed to be super comfortable. The hallways and lobby are a little outdated, but you're not spending time there anyway.
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3 Star Hotel
The staff
Ease of booking and cleanliness.
Desk staff were kind and intelligent
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2+ Star Hotel
Friendliness of staff
We arrived late at night. A shuttle picked us up within 10 minutes. The hotel was clean and quiet.
It was a rather small room, but was clean and quiet except for airplanes
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2+ Star Hotel
Non smoking only
The friendly staff, free coffee, convenience,
Convenient for me to go to relatives and shopping
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2 Star Hotel
The location was excellent
roached, filth, leaking ceiling
It was cheap, people were nice, and the room was clean.
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2+ Star Hotel
The breakfast and clean room.
Fairly quiet. Breakfast dude was great.
The hotel room jacuzzi, the hours of everything and the complimentary breakfast!
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2+ Star Hotel
Room was clean
The staff was extremely friendly and accommodating.
close to Highway easy access to highways
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3 Star Hotel
It was nice and staff was polite
Customer service, cleanliness of the room, and breakfast options
The woman behind the desk was very outgoing and kind
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2 Star Hotel
I got bitten by a bedbug and have a video and nothing happened no refund nothing
Since my last stay at this facility one month ago, fresh paint and extra cleanliness have created a noticeable upgrade.
It was close to the airport, and the staff was friendly.
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4 Star Hotel
Well-priced 4-star hotel
Location
The room was comfortable and clean. The cleaning staff did an excellent job preparing the room each day.
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2+ Star Hotel
Bed was fine.
Location
The pool is dirty. They didn't clean the bathroom. We had to go to the desk to ask for garbage bags and toilet paper. They did not fill the soap or shampoo
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2 Star Hotel
Why this hotel exists
Nothing.
There was only one bath towel in the room. No handtowels, no washcloths. The one towel was dirty and used. Went to the desk to ask for more towels and was told they would bring them to my room. They didn't, it says online breakfast is included. Was not
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3 Star Hotel
Always love staying at Country Inn & Suites. The stairway from 2nd floor makes it easy to go to first floor to get coffee. Easy to transport luggage too.
LOCATION WORKED WELL FOR US. WE HAD A SHORT STAY IN ROCHESTER BUT THE AREA NEAR HOTEL HAD MANY OPTIONS. NICE STAFF AND BREAKFAST PROVIDED.
Great location. Friendly staff. Cookies.
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2+ Star Hotel
Location, cleanliness and price paid for the stay.
It had a pool
Good !
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2+ Star Hotel
The room was kinda of small with the chair
I like the convenience of the location.
Staff was excellent
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3 Star Hotel
The front desk staff. The hotel appearance in general
New, clean and comfortable
Very clean and modern facilities. Really good breakfast selection. 24hr tea/coffee set up at the reception was amazing. My family enjoyed our stay
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3 Star Hotel
The pool and the hot tub.
Pool
The rooms were amazing. Incredible amenities, friendly and professional staff, great parking, quiet hotel.?. All things that make a hotel stay great!
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2+ Star Hotel
Friendly staff, good breakfast, clean rooms.
I liked it when the last time I stayed.
The staff is very kind and goes out of their way to accommodate your needs and comfort
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3+ Star Hotel
Sometimes over crowded pool or broke hot tub
Staff was fantastic!
Pillows mattress
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3 Star Hotel
The cleanliness, the lobby and free coffee, tea and breakfast. Thank you for making our holiday great!
Hotel employee the breakfast room attendant was exceptional. She was attentive to every guest and showed great customer service.
Clean, spacious room
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2+ Star Hotel
I liked that the room was really clean and it had a good smell and the hall had a good smell too. The breakfast was good and enough. My kids loved the big waffle. The staff were kind and helpful. We enjoyed our stay.
They gave me a room on first floor. As have trouble going up stairs! The breakfast was good but some items not well supplied like yogurt
new features of mounted shampoo and conditioner in the shower. Many hotels no longer provide this.
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