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Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
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Show 50 Verified Reviews
Less than 1 mile off of Interstate 390, this Rochester hotel features an indoor swimming pool, free Wi-Fi access, and rooms with a flat-screen TV. Greater Rochester International Airport is 4 miles away. Guest rooms at the Hampton Inn & Suites Rochester/Henrietta feature cable channels, a private bathroom, and coffee-making facilities. Select suites have a microwave, refrigerator, and sofa bed. The front desk is available 24 hours at the Rochester Hampton Inn. Guests can visit the on-site fitness center or use the business center. Laundry facilities are provided. Rochester Institute of Technology is 3 miles away. University of Rochester is a 12-minute drive from the hotel.
Check-in:
After 15:00
Check-out:
Before 12:00
Pets:
Pets are allowed. Charges may apply.
Important Info:
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.
Features & Amenities
Highlighted Amenities:
Amenities & Services:
Guest Rating
Very Good
Location Of Hotel
Hotel Cleanliness
Hotel Staff
Overall Quality
Pros +
- Friendly staff, good breakfast, clean rooms.
- I liked it when the last time I stayed.
- The staff is very kind and goes out of their way to accommodate your needs and comfort
Cons -
- General manager did not reply my email regarding cancellation in one of 2 rooms.
- Nothing.
- We have stayed at number of Hampton Inns and this hotel is near the bottom of our list. It is unlikely we will stay at this hotel again. The room smelled like a dog and the cleanliness was questionable. Breakfast items ran out.
Business Traveler (33)
Solo Traveler (56)
Traveling as Couple (108)
Family with Young Children (156)
Family with Teens (12)
Senior Traveler (5)
Group Traveler (20)
Room Options
1 King Bed Nonsmoking
sqft • 1 King
Room Details and Photos
1 King Bed with Sofabed Non-Smoking
356 sqft • 1 King and 1 Sofabed
Room Details and Photos
2 Queen Beds Non-Smoking
356 sqft • 2 Queen
Room Details and Photos
King Suite
sqft • 1 King • 1 Sofabed
Room Details and Photos
Location
Hampton Inn By Hilton & Suites Rochester/Henrietta
280 Clay Road, Rochester, NY
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