2.5-Star Hotel

Best Western Rochester Marketplace Inn

940 Jefferson Road, Rochester, NY - United States
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Best Western Rochester Marketplace Inn
1/25
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  • Policies
  • Amenities
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$187
per night

2.5-Star Hotel

Best Western Rochester Marketplace Inn

940 Jefferson Road, Rochester, NY - United States
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Top Amenities:

Free Internet AccessFree ParkingHealth ServicesFitness CenterHandicapped Rooms/FacilitiesNo Smoking Rooms/FacilitiesFamily FriendlyKid Friendly
Show All Amenities

Guest Rating

7.5

Good

Based on 1144 reviews

Location Of Hotel

8.5

Hotel Cleanliness

7.7

Hotel Staff

8.1

Overall Quality

7.5

Show 83 Verified Reviews

About

This hotel is located off the New York State Thruway and 5.3 mi from downtown Rochester. It offers a gym, free airport transfer and rooms with free WiFi. Best Western Rochester Marketplace Inn rooms include a microwave, refrigerator and DVD player. The rooms are equipped with a 40" flat-screen cable TV and wired internet access. The Rochester Best Western provides guests with a daily buffet breakfast. The Best Western Marketplace Inn is 2.8 mi from the Rochester Institute of Technology. The Rochester International Airport is 6.4 mi from the hotel.

Guest Policies

Check-in:

After 15:00

Check-out:

Before 11:00

Pets:

Pets are not allowed.

Important Info:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). A damage deposit of USD 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Guests under the age of 21 can only check in with a parent or official guardian. $250 Smoking Fee will be charged for smoking inside the property.

Features & Amenities

Highlighted Amenities:

Free Internet Access
Free Parking
Health Services
Fitness Center
Handicapped Rooms/Facilities
No Smoking Rooms/Facilities
Family Friendly
Kid Friendly

Amenities & Services:

Accessible rooms through interior corridor available
Daily disinfection
Facilities for disabled guests available
Family rooms
Fitness center
Free Internet access
Free Wi-Fi
Free parking
Kid-friendly dining
Microwave
Non-smoking property
Refrigerator
Visual alarms

Guest Rating

7.5

Good

Based on 1144 reviews

Location Of Hotel

8.5

Hotel Cleanliness

7.7

Hotel Staff

8.1

Overall Quality

7.5

Pros +

  • Hot bfast
  • Decent area near everything
  • I liked nothing it was a total disaster and an extreme disappointment. Every thing broken including the toilet would not stay there again if it was free.

Cons -

  • Disgusting. Unable to fix the temp, it was zero degrees. Frozen, filthy, disgusting. The entire place smelled like pee.
  • It was extremely loud, there was a sports team there and all night there was constant noise and banging on each other's doors. We got very poor rest, & when we told the staff of how poor and loud our stay was we were told " we got a lot of complaints"
  • Everything disgusting.

Top Quotes:

"Great location, extremely convenient to shops, restaurants & other things."

"Good breakfast with good selections."

"Clean, comfortable, up to date."

Business Traveler (155)

Solo Traveler (200)

Traveling as Couple (380)

Family with Young Children (378)

Family with Teens (80)

Senior Traveler (29)

Group Traveler (80)

9
4/18/2025
Hot bfast
2
1/22/2025
Disgusting. Unable to fix the temp, it was zero degrees. Frozen, filthy, disgusting. The entire place smelled like pee.
3
11/15/2024
Decent area near everything
It was extremely loud, there was a sports team there and all night there was constant noise and banging on each other's doors. We got very poor rest, & when we told the staff of how poor and loud our stay was we were told " we got a lot of complaints"
1
10/31/2024
I liked nothing it was a total disaster and an extreme disappointment. Every thing broken including the toilet would not stay there again if it was free.
Everything disgusting.

Room Options

1/2

Double Queen Bed

280 sqft • 2 Queen

Air conditioningClosetDeskFree Wifi

Room Details and Photos

1/2

King Room

280 sqft • 1 King

Air conditioningClosetCoffee/tea machineDesk

Room Details and Photos

sqft

Air conditioningClosetDeskHair dryer

Room Details and Photos

1/2

Queen Bed

280 sqft • 1 Queen

Air conditioningClosetCoffee/tea machineDesk

Room Details and Photos

Location

Best Western Rochester Marketplace Inn

940 Jefferson Road, Rochester, NY