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2 Star Hotel
Location
We were put on 3rd floor with no elevator, I?m 68 and sister 72. We seen empty rooms on 1 and 2 floors.
Clean
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2 Star Hotel
Location and helpfulness of staff
Everything it needs a lot of updating
Cigarette butt's in the bathtub and beside the bed. Nothing was clean. Crumbs on the bedsheets. Microwave had old food bits in it. Gotten 2 rooms and both were disgusting.
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2 Star Hotel
Location
Location was good. Close to the hospital, and other things we needed to get to.
Nothing
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2 Star Hotel
The price and the quietness
cost more than 49$
Not one thing
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2 Star Hotel
Nothing really it was not clean and smelt horrible . Bedding had stains and seemed not clean
Very close to La Tech campus and plenty to eat within walking distance
Convince
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2+ Star Hotel
Nothing! It was condemned, shut down, closed. From the size of the weeds grown up around it had been close for some time.
I showed up and it was closed and been fighting for a refund.
tried to notify them we¿d be late. I connected with someone in New York . He gave me a number after he couldn¿t get in touch with them. The number wasn¿t a working number. we got in late no cars were there. We had to stay somewhere else. Refund pleas
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2 Star Hotel
Room was newly remodeled and very clean.
The staff was great
Clean, quiet, good area and great value.
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2 Star Hotel
Location
Absolutely nothing.
The price
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2 Star Hotel
Roaches!!!
I stay here every time I go to monroe
The first thing I learned I liked about it was the front desk clerk I loved it they were very friendly kind generous the young lady she helped me with my booking she was very quick she's very thorough she the one was very clean and also it was safe and co
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2+ Star Hotel
Dirty , paper thin walls, room not cleaned,and is very run down.
Nothing
Floors in room dirty. Hall floors dirty. Smelled like weed in bldg entire stay.
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2+ Star Hotel
Nice area, quite atmosphere, clean
Location, cleanliness, staff professionalism and friendliness were top notch. Other guest appeared to be enjoying themselves and utilized the very comfortable lobby area to commune. This is a clear indication that the hotel provides a safe environment.
excellent breakfast. pleasant and efficient staff.
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2 Star Hotel
Spacious room, pet friendly
Location
The breakfast was low options but atleast had some pancakes.
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5 Star Hotel
The location
We had a tv
Beds were comfortable but that was it. Good for what I used it for. Sleep for 6 hrs then back to the road driving.
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2 Star Hotel
Clean
The heater was in good condition..
Everything
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2+ Star Hotel
Location
Complimentary breakfast
spacious rooms, good location for us,
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2+ Star Hotel
The best western plus hotel in Ruston, La is a sorry excuse for a hotel. The front desk staff in the evening is unprofessional and lazy. They only cared about playing on their phones and having guys over in the lobby to hang out while on the clock.
The staff at the hotel greeted every person with a smile and professional manner.
The room was not cleaned at all. Still had urine on the toilet and trash on couch
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3 Star Hotel
It was in a great location and the young man at the front desk was very helpful and polite.
Clean and quiet
Great sheets!
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2+ Star Hotel
It was comfortable and peaceful staff was so very friendly very welcoming
Had to move into 3 different rooms to find one that didn't stink or have stains and hair all over the beds. The continental breakfast was also out of most of the food every morning.
It looked and smelled clean. We were immediately greeted upon our arrival and the hotel clerk was very friendly and efficient. The hot breakfast was far better than most hot breakfasts at other hotels; biscuits with gravy and sausage we excellent.
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2+ Star Hotel
Had a family reunion at the Lincoln Parish Library Event Center. The hotel was across the street and they were willing to help with any problems that came up.
Great location right off interstate, check-in smooth with wonderful lady(sorry didn't get name) - friendly, warm, enthusiastic and efficient. Room was clean, great bedding, large and comfortable with all the amenities. Good breakfast!
Clean, comfortable bed
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2 Star Hotel
Room assigned was occupied by someone who was dropped off and didn?t speak English had to move my room which was non smoking and had double beds first night 2nd night changed room but it was still double beds when I specifically booked single smoking
Room was well furnished and had a sofa and the bed was very comfortable. It was also very quiet.
Staff friendly
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2+ Star Hotel
Check in Staff : Hardworking Upgraded Room was nice and spacious
What I liked best about this hotel was the lady who checked me in. She was super nice very well dressed. The location was great
The staff and the room
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2+ Star Hotel
Location
Staff was very friendly and the room was clean and comfortable. Easy to get to right off the interstate, Staff checked us on quickly and with a smile. The room met expectations for the quality we expected and was very clean. The hot breakfast was great!
The staff were very helpful
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2+ Star Hotel
Cleanliness and location
Staff service. Breakfast. Quiet.
New hotel so nice and clean. Breakfast was good. Just stayed there in route to somewhere else so easy exit off the interstate.
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2+ Star Hotel
Free breakfast
Very nice staff. Welcoming, and helpful.
Friendly employees
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2+ Star Hotel
The staff was awesome. The rooms were cleaner than any rooms I?ve been to in a long time. Staff did a WONDERFUL job.
Breakfast best we have had at hotel
Very clean, staff was great and the room was very nice.
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3 Star Hotel
The bed was good. I slept well after a long day of travel.
I had to use some force to get in and out of the door. Same for the bathroom shower door. The screen on the tv has a line going right down the center and not mention is buffered every 2min with the horrible internet. Paid extra for a balcony w/no chairs.
The bed
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3 Star Hotel
It was clean, staff were so friendly!
The only problem was hearing people above and below the room walking around their hotel room.
Very clean, nice location
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2+ Star Hotel
Walking trail in back of hotel. Nice trail!!
Friendly staff, great breakfast
Staff was so helpful
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2+ Star Hotel
The staff were amazing!! We came in late one night and the next morning we were in several tornado warnings. The staff did everything they could to make us feel safe.
The Manager, he was very rude when trying to resolve issues with the cleaning/refreshing room. My wife complained about not receiving fresh towels and linens, the Manager said to my wife, "how often do we change your sheets at home?", and he hung up.
Everything was great staff was very friendly and treated you real good I just wish they had the waffle maker for my breakfast but the breakfast was good thank you very much for the good stay will be definitely back
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3 Star Hotel
The hotel had a gym and free coffee.
The location because it?s seconds from the interstate
Staff friendly
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