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2 Star Hotel
They r clean and nice
Love how peace full it is
The staff were always friendly and knowledgable. I never had any issue with extending my stay multiple times. Even the security guard was super friendly.
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2 Star Hotel
I liked having a small kitchen.
It's close to John Wayne (SNA) Airport which is what I needed for a morning flight. The building was clean enough for most inspections.
Permanent residents were smoking in their rooms
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3 Star Hotel
An excellent place to stay when I'm in Orange County, CA. Very clean, friendly staff, great breakfast----what more can a traveller's ask?!
Great Location Friendly people
The location and the included breakfast are definitely highlights of this hotel.
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2 Star Hotel
Close to where I needed to go.
Room had no fridge or microwave.. or table like it said it would...
The customer service
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2+ Star Hotel
Nothing really.
Best staff
It was very nice and was a good deal
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2+ Star Hotel
They advertised a breakfast, no breakfast only coffee and hot water.
Cuccudmcystt
Hotel not clean no breakfast which was false advertisement
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2 Star Hotel
So much better than before.
The staff has been great. They accept cats.
Staff was very professional and attentive. Well managed. Room was very clean.
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2+ Star Hotel
Run down, poor maintenance both in and out. Stains and cigarette burns on carpet. Paint peeling off front door of room. Grounds dirty dog poop everywhere.
Hot tub and pool did not work, bathroom door didn't shut, bed and pillows were very uncomfortable, and the second tv didn't even work.
Price
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2 Star Hotel
How quick I was able to get a room
It was not used. But thank you
The hotel was locked at 4:45 pm by the manager and you had to knock to have someone check you in.
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2+ Star Hotel
The breakfast crew were great , kept the place stocked and clean
Quiet. Clean. Safe. Reasonable rates for the area.
The rooms were spacious, the staff was nice and it was right off the freeway and next to a sizable shopping center
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2+ Star Hotel
The employees Early check in Shuttle service
Place is easy to find.clean room and the whirlpool too.staff are nice not friendly (dinning people)but helpful
Toilet water continually ran. I reported it. Maintenance came and worked on it. Man said it was fixed, but it continued to run for the duration of my stay.
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3+ Star Hotel
Clean, staff was excellent, location was good, breakfast was good.
The hotel room was clean, check in was easy. Cafe / pub breakfast was delightful. Music at the pub was perfect. Courtyard was well kept.
The quality of the hotel meets the expectations. WE stay here as often as we can when visiting the area. It is our favorite place in Lake Forest. Breakfast is always a real benefit.
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3 Star Hotel
Clean and close
Service was great! We had trouble with the impressively big tv in our room and when we were out the my had it fix immediately. Super kind and fast service.
Location and Staff
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2+ Star Hotel
Clean room, well furnished, spacious.
Friendly, clean, good breakfast
Fantastic staff, great people make it the place to stay
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2+ Star Hotel
Clean and safe.
Easy check in and out.
none
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2+ Star Hotel
you never told us the hotel was closed for good before we got there
The staff were accommodating during checkout
Location
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2+ Star Hotel
Nothing
I didn?t stay in the hotel. The hotel had bed bugs, smoke smell, and the water was not running.
Size
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3+ Star Hotel
Very well managed, clean and comfortable hotel to stay.
The AC is so bad.
It was quite
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2+ Star Hotel
The cleanliness was below poor. Stains and things everywhere. They kept my deposit at check out
Nothing
This place was a dump. Had to register in the parking lot at a window.The neighborhood was not safe.
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2 Star Hotel
The second room we order
Too many dogs and drug users
Inexpensive
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2+ Star Hotel
The staff was wonderful
Nothing
Location
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2+ Star Hotel
This hotel is not maintained well. The elevator was broken so had to take the stairs to the 3rd floor. As an extended stay with a kitchen they had no utensils, The ?free breakfast? is instant oatmeal which was disingenuous advertising.
mini kitchen
Nothing
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3+ Star Hotel
Very clean, great amenities like gym and laundry. Friendly and professional staff.
The staff was top tier
staff friendly and helpful.
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2 Star Hotel
Nothing it was terrible
Absolutely nothing its DIRTY DIRTY DIRTY ITS DISGUSTING THE BATHROOM HAS BLACK MOLD STAINED TOWELS & BED SHEETS &.CARPET
Nothing this motel is dirty everywhere walls floors doora showers have mold dingy grey towels very dusty behind furniture urine smelly carpets
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3 Star Hotel
Location
Location/cleanliness/great customer service and accommodation
The patio area and employees
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2+ Star Hotel
Price
Friendly staff
Proximity to the hospital where my child was having surgery. Fair price in comparison to other local hotels.
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3 Star Hotel
Location, staff, cleanliness
We have stayed a couple times in this hotel and were very happy with the cleanliness, staff and overall experience. Location is great with many restaurants, stores, Target, Walmart in less than 5 min drive.
Very clean and friendly staff. Location is nice and the room is larger than typical suites.
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3 Star Hotel
The service is five star. Wonderful Staff
location of the hotel is 7 minutes away from John Wayne airport and conveniently right next to the freeway.
Comfortable bed. Clean bathroom.
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3 Star Hotel
The staff was outstanding! Everyone was so friendly and accommodating. I will definitely start again!
Location and easy checkin/checkout process.
Proximity to airport and amenities.
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2 Star Hotel
The only thing I liked about it was the location which was close to my relatives house.
nothing.
The woman at the check in desk was so sweet and friendly
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