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3+ Star Hotel
I waited over half an hour to check in, standing with my cane, barely able to stand up...there were 3 cashiers that had stuff going on apparently, Finally the left cashier finished, she was done for the day...so more waiting... More happened,
The room was dirty. Mold was painted over in the shower, rust was painted over on the door hinges, the furniture was falling apart. There was dust everywhere, I had to wipe everything down. The walls were thin, I could hear conversations in the next room
Location
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3 Star Hotel
location,free parking,free shuttle to airport
They should have two regular coffees in the room where there are two people staying in it
Quiet location. Great staff. Nice to have coffee and capuchino available at all times.
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4 Star Hotel
Friendly desk clerk on check-out.
Cleanliness
Nice staff, decent room space, cleanliness, enough parking around the hotel, nice breakfast.
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2+ Star Hotel
Staff were friendly, pool was clean and nice.
Room was nice
The agent who checked me in was very friendly.
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3 Star Hotel
Nothing
Hotel room worn, poor upkeep, carpet worn, question cleanliness. Hotel charged resort fee $42 each day for wife and I. Not a resort. Charges $10 for breakfast per person barely beyond continental breakfast. Go somewhere else.
Location
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2 Star Hotel
The fact that it?s 5 minutes from Universal Studios.
Location
Nothing
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3 Star Hotel
Location and room without carpet
Dog friendly, clean, easy access
Staff courtesy
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3 Star Hotel
Location is perfect. Very friendly staff. Clean.
I loved the staff very friendly and the room was very clean thank you the excellent service
Location, personal attention, bilingual, communication and more. The pool its brand new all facilities are in good condition 100% approved
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2+ Star Hotel
location
They were racing Porsches so we were awaken by the sweet sounds of HP
The roaches
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2+ Star Hotel
The hotel is infested with roaches. The pool doesn?t work. It stinks terribly and there?s no staff.
Close to all parks
It was in a very good location to restaurants, shopping, and entertainment. The price was very reasonable.
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2 Star Hotel
restaurant, highway and gas station next door
There were bugs on all of the furniture in our room. We requested a refund and left immediately but were told that the manager was no in and to contact her at a later date to request a refund. It?s been a week and I have yet to reach the manager
This is a budget hotel. OK. For the price, it is an excellent place. That's it.
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3+ Star Hotel
Dirty floors
It was awesome and amazing. Very tranquil! ND relaxing.
Location
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3+ Star Hotel
Location
The room seems upgraded but it has an old feel to it. It?s more like a 2.5 kind of room.
Locaci�n and service
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2 Star Hotel
The front desk associate was professional and refunded our reservation no issue.
That
Location.
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3 Star Hotel
That my room key got lock every time I left my room
location
From warm greeting and efficient check in this was a positive experience. The bed was very comfortable. The room was spacious and clean. The shuttle to and from the airport was a bonus and part of the reason for choosing this location.
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3+ Star Hotel
Clean
Staff I encountered were great. Nice clean room that reminded me of my last apartment. Pools open til 11pm.
Location and cleanliness
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2+ Star Hotel
Nothing
Location
Nothing it was filthy rust and mold in the bathroom. The door did not lock rust on the refrigerator. The stove didn?t work. The dishwasher didn?t have a handle.
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2+ Star Hotel
Our room was clean and had everything we needed. The staff were FABULOUS. Our car broke down and they were happy to let us have a part delivered there and allowed us to let the mechanic work on it in the parking lot.
There was a leak in the bathroom from room above, and tub wouldn't drain.
Location was ok.
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3 Star Hotel
They refused to accept digital payment I.e Apple Pay, google pay etc for a 25$ incidental deposit. I did not have a physical card b/c my wallet was stolen a couple days prior. I also offered to pay the deposit in cash which the woman declined.
Nothing! Me and my husband became ill from the molded room.
Hotel was beautiful, older but update. Looked very nice and rooms were very spac6
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2+ Star Hotel
Extremely close Epic. Off the beaten path but close to it as well.
Decent location, not too far from the airport and plenty of restaurants and shopping nearby.
Location and price
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2+ Star Hotel
Nothing
The location
Pool was out of service
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2+ Star Hotel
Location
The manager and the two ladies at the desk. They were extremely nice, very helpful and professional.
Nothing
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3 Star Hotel
the front desk was very helpful, and very kind
Spacious accommodation, clean and friendly staff
The cleanliness.
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2+ Star Hotel
Staff was very friendly and helpful. They let us check in early.
Great breakfast
Very clean. Friendly front desk staff. Safe area and great location - close to Universal and I-4.
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3+ Star Hotel
Near everything
I got to rest in the daytime coming in from a red eye, which I appreciated. Yes, it's not up to date. But it got the job done. The room was clean and the a/c got cold. The fridge worked and the tv was new. If you want newer spend more money.
The air conditioner was very cold.
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2 Star Hotel
Front desk personel
Location and restaurants
Location
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2+ Star Hotel
Nothing
Staff was really friendly.
The smell.
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4 Star Hotel
Family oriented
This was just an amazing hotel. We were just blown away by it size get easy to get to the room. The Laguna restaurant was phenomenal and just very relaxing. Subtropical atmosphere
Outdoor spaces
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3 Star Hotel
Cleanliness, breakfast,.
close to airport
The smell of the lobby was great. The friendly staff and the coffee cake were wonderful. Easy check in and out. Very clean. Extra towels were nice too.
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2+ Star Hotel
Location and nice big rooms
Las quejas por las mascotas
tHE STAFF AT FRONT DESK WERE VERY VERY HELPFUL AND SO VERY NICE
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